Inquest into death of Ellie Woolnough, 27, is one of many that have occurred with grim regularity for people under trust’s care

As MW Ashton, where smokers have gone for 77 years, prepares to shut its doors, its owners bemoan how suspected smuggling has affected competition

Just six months ago, the idea of spaces where people could escape freezing homes was met with disbelief. Now at one library in Suffolk, young families, restaurant workers and a former NHS cleaner are among those taking refuge