Pet parents in Chennai no longer worry about taking time out of their busy schedule for grooming their pets. The salons are coming straight to their doorstep, whether it is inside their home or through mobile vans parked in their locality, transforming the pet-grooming scene in the city. For the past eight years, Prasad Mohan of Sholinganallur has been travelling across the city, taking grooming services to the homes of pet parents. “When I first started a home salon for pets, only a handful of us did this. Now, it is popular,” says Mr. Prasad, who was inspired to start PETS Pavilion Mobile after seeing similar services abroad.
A wide range
While Mr. Prasad dreams of opening a physical pet salon and shop, his loyal customers prefer the convenience of home. His services cover the grooming essentials, from baths and haircuts to nail-clipping and de-shedding. “It is all about observation,” he says, when it comes to calming anxious pets. “I don’t start working immediately. I spend 10-15 minutes playing with the pets to make them comfortable before taking them to a bath,” he says. For pet parents, mobile pet salons are becoming a popular choice. “I used to carry my pet dog Bruno to the spa and wait for hours. So, we started our pet salon on wheels with all the essential equipment for pet grooming,” says Divya Prasad, owner of Bruno’s Pet City.
By appointment only
Ms. Divya says she uses organic products, including paraben- and sulphide-free shampoos, massage oil with omega 3 and omega 6, and paw massage cream. She prefers quality to quantity. “We work by appointment and handle only five to six pets a day. Even if a session takes longer, our team does not rush,” she adds. She proudly mentions a long-time golden retriever client, also named Bruno, who has been with them since day one. At Adyar, Basker runs Basky’s Bark Club, a mobile pet-grooming service, which caters for canines. He runs a one-man service, handling everything from appointments and to driving his mobile grooming van.
‘Quality is priority’
“It’s about providing doorstep services, especially when the pet parents’ schedule is jam-packed, or they have multiple pets at home.” Mr. Basker says. He also explains how he developed a loyal clientele, particularly among Shih Tzu puppy owners. “I’ve come a long way, working in salons, then offering in-house pet services before managing my mobile grooming service,” he says. “I prioritise quality. I don’t hurry through my work, even if it takes four hours because some pets require more care and patience.”
Published - September 08, 2024 11:10 pm IST
