Audio T Reviews

1,298  Excellent
TrustScore 5 out of 5

4.9

In the Hi-fi shop category

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Reviews4.9

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Rated 5 out of 5 stars

Service unsurpassed

The staff at Audio T Brighton
have been with me on the hi-fi journey for over 25 years. Full circle from active Naim to the recent purchase of a lifestyle (Atom and Neat Petite’s) set up, with enjoyable detours via trade ins along the way. They offer a level of product knowledge, system matching and a quality of service unsurpassed. Special mention to Paul and John who’ve been with me all that time, and now joined by Adrian and Kevin. The best shop in the city.

Date of experience: October 26, 2024


Rated 5 out of 5 stars

I found audio T by chance as they were…

I found audio T by chance as they were the people who seemed to be able to supply the specific part I needed. After a postal mishap they were fantastically helpful in resolving the issue without fuss. Postage was quick. I need new speakers so I will be coming back here for this purchase based on the experience I’ve had.

Date of experience: October 31, 2024

Reply from Audio T

Hi Gavin, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Online store. We'll be sure to pass on your thanks to Agamemnon. Please do not hesitate to get in touch should there be anything else we can do to help in future, and be sure to visit Dave and the team at our Manchester store. All the best - Audio T


Rated 4 out of 5 stars

Totally satisfied with service and outcome.

Matt was very helpful with setting up demos, especially once at short notice. I would have appreciated more discussion around alternatives to my choice of equipment. Having said that, I'm very satisfied with the system I ended up with and it has met my requirements.

Date of experience: October 18, 2024

Reply from Audio T

Hi John, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cardiff store. We'll be sure to pass on your thanks to Nick, Kerrin & Matt.

If you do wish to discuss and alternatives or potential changes, be sure to call or email the team and they'll be more than happy to help.

Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T


Rated 5 out of 5 stars

The best place to go if you love music

Team of expert staff. You feel welcome and that they have plenty of time for you. Excellent facilities and parking making it easy for you to pick up your purchase. Best place to go if you love audio equipment!!!!

Date of experience: November 01, 2024


Rated 5 out of 5 stars

Clear, honest advice with a focus on the music

The team at Cheltenham gave clear and honest advice from my initial contact, through the listening test, and when picking up the new kit. They had a clear focus finding the best sound for the music my wife and I listen to, with consideration for the space it was going into. We now have a wonderful sounding set-up, which is getting better and better as it settles in. Thankyou guys!

Date of experience: October 18, 2024

Reply from Audio T

Hi There, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T


Rated 5 out of 5 stars

Excellent service

Excellent advice and service from Nick and the team at the Chandler's Ford, Southampton branch. I was looking for a good, entry level deck and amp, was able to listen to the equipment, and as a gift they've been very well received. We'll be back for upgraded speakers soon.

Date of experience: October 16, 2024

Reply from Audio T

Hi Tim, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Tiago. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T


Rated 5 out of 5 stars

Outstanding team at AudioT Cardiff

Outstanding service from Nick, Kerrin and Matt as always.
In the last 12 months I've progressed from DALI Spektor 1s is & 2s to Oberon 3s & 5s, to Opticon 6s in 5 steps and I'm now planning on Rubikore 6s. The speed is due to being terminally ill and hifi being better therapy than any medication. Not hard selling by the team.
I would never purchase anywhere else.

Date of experience: October 25, 2024

Reply from Audio T

Hi Mark, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cardiff store. We'll be sure to pass on your thanks to Nick, Kerrin & Matt. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T


Rated 5 out of 5 stars

Excellent advice and guidance

Excellent advice on phone and then in person. Opportunity to listen to products with no rush or pressure and lots of help. A very satisfactory way to plan and make a purchase.

Date of experience: October 17, 2024

Reply from Audio T

Hi Fergus, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Portsmouth store. We'll be sure to pass on your thanks to Luke, Steve & Alan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T


Rated 5 out of 5 stars

A professional and exemplary service

I recently contacted Gareth and Rishi (AudioT Reading) regarding my prospective purchase of a pair of headphones for home listening. As I have come to expect, they provided me with informed and expert advice regarding a range of products available within the specified price range. I was offered both Quad Era 1 and Meze 109 Pros to audition at home, and eventually opted for the very fine Meze’s. Gareth delivered these to my home in a timely fashion. He also offered to loan me his own set of Meze silver cables to try if I decided to upgrade at a future date. Once again, I can confirm that Gareth and Rishi at Audio T Reading provide an absolutely exemplary service.

Date of experience: October 17, 2024

Reply from Audio T

Hi John, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T


Rated 5 out of 5 stars

Excellent range and good service

Swindon Audio T were, as ever, very helpful, even though I knew what I wanted. I've used them on a few occasions previously and, frankly, won't use anyone else for hi-fi in the area, for the advice and range of quality products. Really pleased with my purchase.

Date of experience: October 26, 2024

Reply from Audio T

Hi Simon, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swindon store. We'll be sure to pass on your thanks to Andy & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T


Rated 5 out of 5 stars

Personal visit to the showrooms

Personal visit to the showrooms, staff very helpful and not at all "pushy". Well satisfied with all aspects. Products all integrated and worked well.

Date of experience: October 22, 2024

Reply from Audio T

Hi Alan, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T


Rated 5 out of 5 stars

Very responsive and helpful service…

Very responsive and helpful service received. Quick response received to my online enquiry which enabled my order to be placed, and goods arrived for collection from the store quickly. Pick up from the store was also great, with parking nearby and my order ready and waiting to be collected. Great service all round, thank you!

Date of experience: October 08, 2024

Reply from Audio T

Hi Sandy, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, James & Justin. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T


Rated 5 out of 5 stars

If you want Hi-Fi then shop here..

This is one of those rare shops where you can walk in, talk to real experts who love what they do, have pride in their knowledge and are not out to fleece you with sales speak.. Fariid helped me choose a new Hi Fi system, he was very happy to test different speakers and amps in the listening room, pointing out the nuances of each item and giving me time to listen and make my own mind up.. Real top class service. After bringing the equipment home, my wife had not realised how big the floor standing speakers would be and wanted me to return them... After a few days I went back to the shop and had a chat with Fariid and he assured me we could exchange them for something more suitable but he said I should bring my wife.. Thankfully after a few tweaks to the living room, she is now happy and loves the quality and the sound of the system so no need to return anything..

Date of experience: October 10, 2024

Reply from Audio T

Hi David, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T


Rated 5 out of 5 stars

tested the new rega ND7

tested the new rega ND7

had a home trial via Alan

he fitted and setup the cartridge perfectly
after 1 day i bought one

this cartdride is very very good
i would highly recommend it
its outstanding !!!!

by the way i had the Ortofon 2m black and the rega ND7 wipe the floor with it

Date of experience: October 29, 2024

Reply from Audio T

Hi Gary, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Portsmouth store. We'll be sure to pass on your thanks to Luke, Steve & Alan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T


Rated 5 out of 5 stars

Went in to buy some cable for second…

Went in to buy some cable for second hand hi fi equipment i bought elsewhere. Young man was wxtremely heloful and knowledgeable. What impressed also was there was no snobbery..i was putting some quite basic kit together and they sell some pretty serious stuff...but no judgement waa made. I had a great level of service.

Date of experience: October 22, 2024

Reply from Audio T

Hi Ron, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Portsmouth store. We'll be sure to pass on your thanks to Luke, Steve & Alan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T


Rated 5 out of 5 stars

As ever excellent advice

As ever excellent advice. Rapid delivery. And good product. What’s not to like!

Date of experience: October 23, 2024

Reply from Audio T

Hi Paul, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Brighton store. We'll be sure to pass on your thanks to Paul, John, Ade & Kevin. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T


Rated 4 out of 5 stars

Speaker buying

Overall I'm happy with my experience of buying speakers and stands. The store lined up a range of speakers which I could listen to, I believe I found the right speakers for me.

Slight issue with the stands, they are on back order so the store lent me there demo stands until mine arrive.

Staff were friendly, helpful and very knowledgeable.

Date of experience: August 27, 2024

Reply from Audio T

Hi John, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth & Rishi. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T


Rated 5 out of 5 stars

CD player replacement

The guys went out of their way to resolve a repair issue with my old CD player to get a credit against an ex demo CD player.
They visited my house a couple of times to troubleshoot some connection issues and kept me up to date at all times.
Really happy with the new product and everything is working great in the updated system and it sounds wonderful.

Date of experience: September 28, 2024

Reply from Audio T

Hi John, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Tiago. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T


Rated 5 out of 5 stars

Friendly atmosphere

Friendly atmosphere, very welcoming and knowledgeable staff. Happy to arrange an in store demonstration, then home demo.
Never rushed.

Date of experience: October 25, 2024

Reply from Audio T

Hi Peter, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T