300,530 total
This was so helpful when I needed advice on retitling a car I inherited and no one, including my own lawyer, seemed to know the answer. Trustpilot connected me with a person who knew just what to do and was extremely caring and responded quickly to my questions.
Date of experience: September 05, 2024
Covered up displate partnering with an alt right content creator, and then telling me to leave them alone when I said it was not appropriate to pay this monster. They said it was just edgy humor. I shared screenshots of this conversation and links to the creators offensive videos. They refused to keep the review up. They took it down as defamation, but it happened and evidence was provided.
Date of experience: September 05, 2024
the honest opinions sent to trust pilot and verified are a great help .I recently sent a review and the company asked trust pilot to send more information to prove my identity etc so its nice to know trust pilot listened to both sides
Date of experience: September 05, 2024
It's great to have a support from trust pilot when ordinary people like us get let down by services which are meant to make our lives smoother.
Date of experience: September 05, 2024
Just finished my shopping at team valley staff very knowledgeable and give good advice and useful tips KEEP UP THE GOOD WORK GUYS CHEERS
Date of experience: September 05, 2024
Terrible customer support when trying to manage reviews. On 3 separate occasions now I have been ignored. By far the worst review platform which has not managed to keep up to date alongside the other, faster growing platforms.
Date of experience: September 06, 2024
One complaint that I have about "most" of the current Internet "Plans" is the detailed and sometimes confusing steps, to complete verification. I know that it is for security, but the number of steps, along with the number of organizations, makes it confusing and a problem. Your site is not exempt. Don Mallick
Date of experience: September 05, 2024
After my moments about not recieving my parcel,
Trustpulot contacted Yodel and I received the parcel the
next morning as well as message from Yodel. Thank you for your help.
Date of experience: September 05, 2024
Signing up with Trustpilot was easy.
User friendly.
Prompt delivery of the written review.
A real plus is that the writer is given a chance to edit and resubmit the review.
Excellent experience!
Date of experience: September 05, 2024
They have a very fraudulous way of working with their so called software to make sure a review is legit. Reviews placed by competitors to derank your company are called legit by Trustpilot. Bunch of frauds is what they are!
Date of experience: September 05, 2024
I would give them zero stars if it was possible. I wrote a review for a company, Xpromo Auto Transport, who did a great job for me and Trustpilot removed my review. When I followed up, they said they couldn't verify its authenticity. They wanted me to supply documents? Are you kidding me - if they would have checked with the company, they would have know I was a customer. What a waste of time.
Date of experience: September 06, 2024
Thankyou so much you showing my reviews helps me with the stress I'm going through, wink never responds so you showing how I'm feeling helps,keep up the good work.
Date of experience: September 05, 2024
I'm always looking at Trustpilot ratings before buying or booking an appointment and never was disappointed. It helps so much to know reviews and how many stars are awarded by customers . Absolutely delighted with Trustpilot. Thank you .
Date of experience: September 05, 2024
I do not like that when I left an unfavorable review Trust pilot force me to not only defend the legitimacy of the review BUT also are making me give up my anonymity and actively reveal my true identity TO THE COMPANY I have poorly reviewed. This is a dangerous precedent. Less reputable companies now have all your information and could decide to harass you to change the review or worse they know your home address. Stupid
Date of experience: September 05, 2024
I can give an unbiased review of any company and hope that others are honest too. It’s good to check reviews other people leave.
Date of experience: September 05, 2024
I had requested an appointment for a cut and colour a week previous. When a got there Breanne only had time for a cut. But said she could work in a colour with a rapid developer.
1 why wasn’t I in for the appt I wanted? Breanne talks too much listens too little
2 if there is a developer that works in 10 minutes why isn’t this used more often? I asked if it would have the same results she guaranteed that it would.
3 I walked out disappointed and upset. Wasting my time
Date of experience: September 05, 2024
My org has been review bombed for another company with a similar name over their flopped product. We have flagged these negative reviews that are not related to our business and gone through customer help and have had no response.
We have been escalating for nearly 9 months without a viable means of getting this resolved. We have had to discuss with prospective clients and existing clients over these negative reviews which has cost us agreements because of the unsettling feeling a negative review left on the conversation.
Trust Pilot might be an interesting product for getting reviews but if you get a flood from trolls, or a similar product/company name you are screwed.
Date of experience: September 06, 2024
Trust pilot is an absolutely brilliant site, if in doubt about others, check them out here, 10 out of 10..
Date of experience: September 06, 2024
I believe this company is well done in their offers and services 👏 quick response on feedback. I rate you, 4 star I hold on to my fifth star for a long-term partnership. 🧡
Date of experience: September 06, 2024
As a business owner that uses a free Trust pilot account there integrity is Zero unless you pay them a substantial amount of money.
We use one free widget and for the last several months have tried endlessly to contact to remove an annoying tactic that they hold on my business page which stops genuine customers leaving a genuine review on our Free account.
Tickets have been issued for things to be resolved or even explained and no one from trust pilot has ever bothered to contact us as a company other than stating they are very busy at present and a advisor will contact you in the next 28 days ( way beyond your policy and procedures trust pilot ) we are now several months in with literally no help or response!!
Think twice of useing these there is fefo, google reviews and lots of others to use.
Unless you pay an extortionate fee there not interested. (Why offer a free account 🤷🏼♂️)
Date of experience: September 06, 2024
