Samsung Galaxy Nexus smartphone hit by volume bugs

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Google and Samsung admit flagship Android handset has volume issues, will offer a repair "as soon as possible"

Samsung Galaxy Nexus

Samsung has admitted that its new flagship smartphone, the Galaxy Nexus – which went on sale in the UK on November 17th – is suffering from volume bugs.

It follows owners' complaints in the internet about unexplained changes in volume.

The handset is the first to use Google's Android Ice Cream Sandwich/Android 4.0 operating system.

Samsung says it is aware of the problem and will offer a repair, but does not say when. "Regarding the Galaxy Nexus, we are aware of the volume issue and have developed a fix," Samsung says in a statement. "We will update devices as soon as possible."

Google has also confirmed that the problem exists and has issued an identical message.

We'll have a full review of the Galaxy Nexus in the January 2012 issue of What Hi-Fi? Sound and Vision, on sale from December 14th.

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Andy Clough
Andy Clough

Andy is Global Brand Director of What Hi-Fi? and has been a technology journalist for 30 years. During that time he has covered everything from VHS and Betamax, MiniDisc and DCC to CDi, Laserdisc and 3D TV, and any number of other formats that have come and gone. He loves nothing better than a good old format war. Andy edited several hi-fi and home cinema magazines before relaunching whathifi.com in 2008 and helping turn it into the global success it is today. When not listening to music or watching TV, he spends far too much of his time reading about cars he can't afford to buy.