Microsoft now giving Xbox Series X bundle purchasing priority to valued customers

Xbox Series X
Xbox Series X (Image credit: Matt Brown | Windows Central)

What you need to know

  • A portion of valued Microsoft customers will have the opportunity to purchase an Xbox Series X bundle.
  • Microsoft sent out emails to some customers that include a link to purchase a bundle.
  • Receiving an email does not guarantee that an Xbox Series X bundle will be in stock.

Certain gamers may be able to purchase an Xbox Series X ahead of the holidays. Over the last week, Microsoft has sent out emails with special links. These links allow people to purchase an Xbox Series X bundle that comes with both the console and either Madden 22, GTA V, Rust, Far Cry 6, Hasbro Family Fun Pack, Mortal Kombat 11 Ultimate, Insurgency Sandstorm, or Diablo 2 Resurrected.

Receiving an email from Microsoft does not guarantee that an Xbox Series X will be in stock. The bundles are on a first-come, first-served basis. The links do, however, provide a better chance of getting an Xbox Series X than many retail listings. Microsoft has a limited supply of Xbox Series X bundles that it has set aside for valued Microsoft customers.

The Verge's Tom Warren shared a screenshot of the email from Microsoft.

Xbox Series X consoles are difficult to find because of the ongoing global chip shortage. With devices like the Xbox Series X, Xbox Series S, and PS5 in short supply, scalpers have taken advantage of the situation. Some consoles are being sold second-hand for at least twice the value of their retail price.

Microsoft's email to valued customers takes a few steps to prevent scalpers from purchasing an Xbox Series X bundle. Even with a link from an email, people can only purchase one bundle per order. There's also a maximum of two bundles within a 30-day period.

The links only work with the same Microsoft account associated with the email address that received Microsoft's message.

Sean Endicott
News Writer and apps editor

Sean Endicott is a tech journalist at Windows Central, specializing in Windows, Microsoft software, AI, and PCs. He's covered major launches, from Windows 10 and 11 to the rise of AI tools like ChatGPT. Sean's journey began with the Lumia 740, leading to strong ties with app developers. Outside writing, he coaches American football, utilizing Microsoft services to manage his team. He studied broadcast journalism at Nottingham Trent University and is active on X @SeanEndicott_ and Threads @sean_endicott_.