The question we ask of every task: “Can AI take care of this?”
We see AI as a liberating technology that frees humans to focus on the things that they do best. So we look at every operation in your business and see if AI can take care of it. While always keeping people in control. This is what we call “AI First,” where we combine the power of artificial intelligence with the creativity, judgment and empathy of human beings.
Make that first mile perfect
AI-powered phone line
With Zenoti’s AI-powered phone line, you’ll completely transform the way you handle calls.
Get complete customer details the minute you answer to help you personalize every response.
Transcripts of every call help with coaching.
If you can’t answer, AI handles it through text.
Get stuff done faster
AI-powered navigation
With Zeenie, our friendly little AI assistant, harnessing the full power of our software has become incredibly easy.
- Ask any question in simple, everyday language – and get the answer in seconds.
- Get the most out of our software – including features you have never used.
- Zeenie can even learn the rules and SOPs specific to your business.
Make better communication
AI-powered marketing
You can create powerful, targeted marketing campaigns with no special skills – all you need is Zeenie.
- Just enter what you want to do, and Zeenie will draft a text, email or even an ad campaign.
- Edit the length, fine-tune the tone – you have full control.
- Get as creative as you like – with visuals, headers, and icons to bring your campaign to life.
Make better decisions
AI-powered analytics
Zenoti can generate a comprehensive set of reports and analytics. Now, AI takes it to the next level. Because Zeenie is the world’s best analyst, working 24/7 for you.
- Get sophisticated analyses, drawn from nearly 30,000 businesses.
- Generate comprehensive reports, with charts, graphs, and industry comparisons.
- Use Zeenie’s suggestions to dig deeper into specific aspects.
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The future is AI
The future is Zenoti: Beauty tech within reach
Our “AI First” mission is a continuing journey. We have already invested millions of dollars and thousands of hours of R&D to make AI work for every aspect of your operations.
AI is such a fast-evolving field that there will be a constant stream of new tools, new uses, and new methods. With Zenoti, you can be sure, that you’ll be the first to get that power in your hands.
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Zenoti success stories, straight from the source
Jayson Rapaport
Owner, Birds Barbershop
"Enabling our guests to manage their own appointment from start to finish has been a huge benefit for us. We’ve improved their experience by eliminating front desk lines and the phone doesn’t ring as much, so our team can focus 100% on taking care of customers in the chair."
Penny Jaskolka
Owner, Sky Salon
"They TRULY listen to feedback and have a process in place for accepting suggestions and feedback. They've implemented some of the things that I have suggested. I love that they are willing to listen to their customers and keep improving their software. I feel heard when I have a suggestion."
Ashley Bajorek
Owner, Élan Med Spa
"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."
Christine Tomes
Senior Director of Franchise Operations, Profile by Sanford
"If there are any questions at all from a store-level standpoint, there is a little Zenoti feature on all of their computers where they can ask their question, and within minutes, there is a Zenoti representative there that can answer the question."
Businesses all over the world trust Zenoti to build their brand
10 years
30,000+
50+
99.9%
FAQs
What is AI First by Zenoti?
"AI First" by Zenoti demystifies the integration of AI beauty technology into everyday operations of the beauty industry. It is a philosophy where AI is leveraged to empower businesses, enabling them to be faster, stronger, and nimbler. Despite the widespread fear of AI making processes impersonal, Zenoti's approach to AI in wellness ensures that artificial intelligence remains a tool, maintaining human control over business operations.
In essence, Zenoti's "AI First" strategy hands AI the first crack at tasks but ultimately gives people the last word, thus reshaping and revolutionizing the role of AI in the beauty industry.
How does AI improve salon operations?
AI enhances salon operations by automating routine tasks, optimizing appointment scheduling, and improving customer service through personalized experiences. By leveraging data analytics and machine learning, AI can predict client preferences and tailor services accordingly, leading to increased customer satisfaction and retention. This integration of wellness tech ensures a seamless and efficient operation.
Zenoti uses AI to elevate salon operations by providing insights into client behavior, optimizing staff schedules, and enhancing inventory management. The platform's AI capabilities serve as beauty tech that helps salons anticipate demand, streamline workflows, and deliver a more personalized client experience, ultimately boosting operational efficiency.
How can AI transform the beauty industry?
AI in the beauty industry is revolutionizing how businesses operate and engage with customers. Companies can leverage wellness tech, using AI to provide personalized product recommendations, virtual try-ons, and predictive analytics to forecast trends. AI beauty technology enhances customer experience and streamlines operations, making it easier for brands to meet consumer demands and stay ahead of competitors.
With AI in wellness, companies can apply intelligent automation to a range of activities, including appointment book management, marketing campaigns, and business analytics. Such technologies improve the guest experience and give staff time back in their day.
How can AI chatbots improve salon bookings?
Chatbots are a form of AI helping improve the beauty industry. They improve salon bookings by providing instant, 24/7 customer service, reducing wait times and increasing convenience for clients. These chatbots can handle appointment scheduling, rescheduling, and cancellations, freeing up staff to focus on in-salon tasks.
Zenoti's AI virtual assistant offers round-the-clock support, allowing clients to book appointments at any time. This advanced piece of beauty tech integrates with salon management systems, ensuring accurate scheduling and minimizing double bookings. In addition, missed calls go to the chatbot, giving customers prompt attention to prevent turn-aways.
