1Stream

1Stream

IT Services and IT Consulting

Cape Town, Western Cape 1,891 followers

Customer Experience Technology

About us

1Stream CX is a leading provider of CX technology in Southern Africa. 1Stream CX manages all customer interactions across various communication channels, including voice, digital messaging, chatbots, and social media. This single platform not only facilitates communication but also efficiently manages tickets, leads, and tasks. The all-in-one solution has advanced workflow capabilities connecting front and back-office operations, enhancing service delivery.

Website
http://www.1stream.co.za
Industry
IT Services and IT Consulting
Company size
11-50 employees
Headquarters
Cape Town, Western Cape
Type
Privately Held
Founded
2008
Specialties
Hosted contact centre technology, Design and build of cloud hosted contact centres, Managing call centre technology, Cloud, Integration with major CRM and ticketing systems, CRM, CX, and Customer Experience

Locations

  • Primary

    9 Silverwood Close

    Suite 2 Silvermine House

    Cape Town, Western Cape 8001, ZA

    Get directions
  • Le Roux Avenue

    Midrand

    Johannesburg, Gauteng 2000, ZA

    Get directions

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