Shipping and return policies for Zheani

Shipping Info
All orders are shipped by our fulfillment partner from the UK or USA depending on your delivery address.

Items are generally dispatched the next working day or the Thursday before release date if a pre-order. All items are shipped standard and untracked. Please allow up to 14 working days to receive your order.

For more info please visit: support.ochre.store/hc/en-us/articles/114094536433-Shipping-Options
Return Policy
We offer a returns policy on all physical items returned in re-saleable condition within 14 days of receipt.

We accept items to be returned as long as they are in a resale-able condition. They must be within their original cellophane wrapper (if received with one) and not damaged in any way.

Please email bandcamp@dirtyhit.co.uk with your order reference, and we will help process your return. This email is for orders fulfilled from Bandcamp only.

Please note we cannot accept returns of download products.
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