Emirates Leisure Retail

We are thrilled to announce that Murat Gun, CFBE our Managing Director ELR-UAE & Travel Retail, has received global recognition for his visionary leadership! He was honoured with the prestigious Courage to Challenge Award at the Global Costa Stars event, highlighting his exceptional abilities and Costa Coffee UAE's high standards. Murat's amazing creativity, fearlessness in challenging the status quo, and ability to take action have helped Costa Coffee UAE develop an impactful, low-cost solution for revamping more stores faster than ever. His commitment to both the commercial and customer experience aspects of the brand is truly inspirational, and ensures that Costa Coffee lovers always have an amazing store experience. Since he couldn’t attend the ceremony in person, Costa Coffee UAE’s fabulous Head of Operations, Banu Catal, accepted the award on his behalf and was joined at the awards ceremony by MMI & ELR’s CEO, Tyrone Reid. Let's raise a coffee to Murat and to his inspirational leadership! #CostaCoffee #CostaStars #CoffeeLovers #CostaCoffeeUAE

At MMI & ELR we believe in recognising the incredible contributions of our colleagues, and earlier this week we were thrilled to honour those who have reached significant milestones with our Long Service Awards! Congratulations to all our recipients – your dedication, experience, and expertise are invaluable assets to our company. We want to give a special shout-out to John Fernandes, Senior Key Accounts Manager, for MMI - Maritime and Mercantile International who celebrated a remarkable 35 years with us! You've seen our company evolve and have played a pivotal role in our success. Thank you for everything you do. Here's to many more years of achievement together! #LongServiceAwards #EmployeeRecognition #Teamwork #ThankYou

Back with a purpose! Our Costa Coffee stores at Grosvenor Tower on Sheikh Zayed Road and Burlington Tower, Business Bay, have recently undergone a stunning transformation, and we can’t wait to welcome you back. Our new designs have been specially thought out to provide you with a better coffee experience (think cosy seating areas, state-of-the-art decor, and a friendly atmosphere) and make your visit even more special. We look forward to welcoming you to our newly designed spaces while you enjoy your favourite cup of coffee! #CostaCoffeeMENA #CostaCoffee #Costa #CoffeeLover #Coffee #MyDubai

Meet Rian Potgieter, Operations Manager for our F&B outlets in the Premier Inn Hotels across the UAE and Qatar, including Mr. Toads Pub & Kitchen and Nuevo. Rian has also managed the operations of our pop-up outlets at world-stage events such as COP28 and Emirates Rugby 7s. We wanted to find out more about Rian and his diverse role! ♦ What is your proudest accomplishment during your time working for MMI & ELR? I’m extremely proud of being involved in the growth of Mr. Toad’s Pub & Kitchen – it has become a favourite in many local communities, known for its excellent food and atmosphere. And in the last couple of years, it has been shortlisted for multiple awards. ♦ What skills have you developed or strengthened since joining the company? I have honed my event management and operational skills with my involvement with the Emirates Rugby 7s and Cop28. I’ve also grown my understanding of hotel operations in the MENA region, including market benchmarks and metrics. ♦ What attracted you to join MMI & ELR? MMI & ELR is a well-established company with a fantastic reputation, it is such a diverse business with an expansive portfolio of F&B offerings – how could I pass up such an opportunity? ♦ What motivates you in your job? I think it’s important to not focus on what others are doing but focus on what I can do to be better than I was yesterday and ensure that I am giving the best that I can and doing so, provide exceptional customer experiences. ♦ What's one thing people don't know about you that they would be surprised about? I love baking and cooking. I make sourdough, yogurt, soft cheeses, and butter. The process of making things like sourdough and yogurt is very relaxing, and it's one of my favourite things to decompress at the weekend. ♦ If you could visit anywhere in the world, where would it be and why? If I could choose to go anywhere, it would be space! I would love to be up there, looking at the vastness of the universe. Maybe I should have become an Astronaut? ♦ What's your go-to karaoke song? The all-time classic from the King of Rock and Roll, Elvis - Blue Suede shoes. ♦ What's the most unusual talent you have? I can bend my thumbs backwards 90 degrees. Not many people can, I'm told. ♦ If you were a superhero, what would your name and powers be? Can I choose to go to Hogwarts instead?

Business partners in the UAE, Costa Coffee Professional now extends its signature coffee experience from our retail stores to where your customers live their everyday life – across the workplace, offices, hospitals, hotels & more. Our Served & Self- Served solutions are perfected to suit every locale to ensure your business consistently delivers barista-quality coffee, with every cup. 100% real coffee beans, 100% real milk, and the same quality as our Costa stores. Our range of flexible solutions caters to all consumer occasions and customer environments. Contact our Costa Coffee Professional team at CostaPTS@elr.ae for more details and let our team of experts guide you through the process of finding the tailored solution to meet your needs. 

The wait might have been long, but it was worth it: our newly transformed Costa Coffee store, conveniently located at the Arabian Ranches Community Centre, is now open and our Costaristas eagerly await your visit! Take a break and fuel up on our summer specials in our latest state-of-the-art Costa Coffee store, meticulously designed to enhance your coffee experience. #CostaCoffeeMENA #CostaCoffee #CoffeeLovers #Coffee #ELR #ArabianRanches

Elevate your group gatherings with Pret Catering! From freshly baked pastries to hearty sandwiches and healthy salads - we've got all your favourites good to share. Ordering is easy-peasy via www.pretcatering.ae! Exciting discount awaits on your first order.

We are immensely proud to announce that Emirates Leisure Retail was awarded five accolades at the prestigious The Airport F&B + Hospitality Conference & Awards (FAB) held on Wednesday evening in Ontario, California. The FAB Awards, which were founded by the leading travel retail industry title The Moodie Davitt Report, are a significant recognition of excellence in the airport food & beverage sector. Asian Street Kitchen in Dubai International Airport, alongside its teams, and our colleague Brodie Leslie in Launceston Airport, Australia, were honoured with coveted awards across key categories: 🏆 Asian Street Kitchen, Dubai International Airport – Regional Airport Casual Dining Restaurant of the Year 🏆 Asian Street Kitchen, Dubai International Airport – Back of House Star Team Award 🏆 Asian Street Kitchen, Dubai International Airport – Front of House Star Team Award 🏆 Brodie Leslie, Launceston Airport - Back of House Star Individual Award Our colleague Brodie Leslie deserves an extra special congratulations as he was awarded the Overall Star Individual Award! Well done Brodie – an amazing and well-deserved accomplishment. Our colleagues Jayson Garpao from Costa Coffee Zayed International Airport, and Chef Tins Joy from Giraffe, Dubai International Airport, Terminal 3, were also Highly Commended in the Star Individual Awards. These awards reflect our continued pursuit of excellence, showing that redefining airport dining and exceptional customer service is at the heart of everything we do. We are immensely proud of our teams for their hard work and dedication as we strive to continue working towards a future filled with even more exciting culinary innovation and outstanding customer service that delight passengers every day.

Members of our Executive team were delighted to attend this year’s The Airport F&B + Hospitality Conference & Awards (FAB) in Ontario, California. Being the only global airport F&B event, it champions and rewards excellence while also helping to chart a progressive path for the industry. It was a spectacular event - thank you to The Moodie Davitt Report for organising and hosting this event.   Being in the US meant that our Executive team could also take the opportunity to join forces with our US partners Air Ventures LLC. Across the 2-day visit, our CEO Tyrone Reid, Murat Gun, CFBE, Managing Director ELR-UAE & Travel Retail, and our CFO, Vipin Singh, had the opportunity to gain valuable insights from fellow travel dining and hospitality leaders and external experts on ways to enhance the travel experience.   Collaboration across industry leaders is vital for continued success, enhanced customer experiences, and industry growth. We are excited to be able to continue to work with our peers to provide the best possible experiences in the Travel Retail market.

What’s better than a Costa Coffee store? A state-of-the-art Costa Coffee store! We have given a complete makeover to our Al Wahda Mall and Marina Plaza locations, and the result is simply stunning, don’t you think? Visit us and experience comfort and relaxation while sipping on your favourite Costa drink. #CostaCoffeeUAE #Costa #CoffeeLover