chatlyn

You’re just curious to take a look inside and not ready to jump into a sales call right away? We get it! 🦜 Why You Should Watch 🌟 This 15-min demo shows how chatlyn can help streamline guest communication, reduce manual work, and enhance guest satisfaction. It’s a must-watch for anyone looking to improve their hospitality business! What to Expect in This 15-Minute Demo of chatlyn 🎥 In this short video, Philip from chatlyn introduces the platform’s features and explains how it can revolutionize your guest communication. Here’s a breakdown of what you’ll see: 1. Omnichannel Inbox 📬 • Manage all guest messages (email, WhatsApp, web chat, Facebook, Instagram, etc.) in one centralized inbox. • Never lose track of conversations across multiple platforms. 2. AI-Powered Communication 🤖🌐 • AI-generated responses for faster email replies. • Multilingual support with AI translation for over 30 languages. • Chatbot that answers FAQs on channels like WhatsApp and web chat. 3. AI Review Tool 📝⚡ • Chrome extension that helps you reply to reviews in seconds, in your unique style, saving valuable time. 4. WhatsApp Integration 📱💬 • Send newsletters and personalized offers to guests via WhatsApp with a 98% open rate. • Automate messages like booking confirmations, check-in instructions, or special promotions. 5. Automation Studio ⚙️⏱️ • Automate guest interactions throughout their stay (check-in, checkout, post-stay reviews) for a seamless experience. https://lnkd.in/dP7mGn7m

🦜 Hotels have incredible tools to create unforgettable experiences, but what truly makes a stay memorable? Is it personal touches, convenience, or that rapid, attentive service? Share your thoughts below! Did we forget other options? We’d love to hear what you believe makes the biggest impact on guest satisfaction today. 👇 #HospitalityExperience #CreatingConnections #GuestSatisfaction #HotelInnovation #Poll

Let's start the week with a big announcement! 🦜 chatlyn’s AI Communication Hub now integrates seamlessly with Oracle OPERA Cloud and Oracle Hospitality Integration Platform (OHIP), bringing unmatched automation and personalization tools to hoteliers. With chatlyn’s platform on Oracle Cloud Infrastructure (OCI), Oracle users can now: ✨ Engage Guests at Every Touchpoint – From booking confirmations to post-checkout follow-ups, connect with your guests instantly on their preferred channels (WhatsApp, SMS, WebChat, and more) with a personalized touch. ✨ Automate Check-In/Out, Upselling, and Service Requests – Free up valuable time for your staff while chatlyn manages repetitive tasks with smooth, automated workflows that enhance guest satisfaction and convenience. ✨ Access Real-Time Guest Data Instantly – Empower your team with live booking insights, preferences, and more—directly alongside each interaction—so every response feels informed and impactful. ✨ Boost Revenue with Targeted Offers – Maximize every guest interaction with data-driven upselling on amenities, upgrades, and services, all powered by chatlyn’s high open-rate messaging. With this integration, Oracle hoteliers can deliver exceptional service, streamline operations, and drive more revenue—all from one powerful, AI-enabled platform. Discover how chatlyn is redefining guest engagement for Oracle OPERA Cloud users. Learn more here: https://lnkd.in/d7_WRZYa 👈 #HospitalityInnovation #OracleCloud #GuestExperience #AIForHotels #HotelAutomation #chatlynIntegrations #GuestJourney

🦜 Do you have anything planned on November 20, or are you still unsure? It doesn’t really matter, as you can register now and rewatch later if you can’t attend. We’ll cover many topics that might interest you. Here are some of them: 🔹 Introduction to Omnichannel Inbox: Learn how to manage all client conversations in one centralized inbox, across platforms like email, WhatsApp, Instagram, and more. 🔹 AI-Powered Tools: Discover chatlyn’s AI-assisted reply suggestions, conversation summaries, and language translation features that can enhance response times and customer engagement. 🔹 Efficient Ticketing System: Explore how to assign and track customer requests using chatlyn’s ticket system, ensuring no inquiry goes unanswered. 🔹 Agent Management & Collaboration: See how chatlyn’s tools help organize teams, track agent performance, and enable seamless collaboration. 🔹 Dynamic Contact Lists: Learn how to create and manage segmented contact lists in real-time, enabling personalized communication based on customer behavior. 🔹 Interactive Q&A: Bring your questions and get them answered by our experts in a live session! https://lnkd.in/dfEu-YZV What are you waiting for to register? 🦜

🦜 Let’s travel today to the beautiful Trentino-South Tyrol region in Italy, specifically to #Hotel2024 at Fiera Bolzano - Messe Bozen ! 🇮🇹✨ Our CEO, Nicolas Vorsteher, recorded a fantastic video showcasing chatlyn’s integration with our amazing partners, Brandnamic. We had inspiring conversations with hundreds of tourism brands about enhancing the guest experience, and we’re excited to continue those discussions! A big thank you to our partners Brandnamic and the Hotel2024 organization for making it all possible! 🙌🌍 Michael Hannes Matthias Jana Selua Stefanie Francesca Lucia Thomas Vera Domenique Manuela Camilla Luca Alessandro Verena #FieraMesse #guestengagement #chatlyn #ai #HospitalityIndustry

See how chatlyn can instantly translate conversations into 30+ languages—making it easier than ever to communicate with guests worldwide. 🌐💬 But that’s just the beginning! Do you want to know more? Join our webinar on Wednesday, November 20th at 11:00 AM CEST to discover even more features like: 🔹 Managing all your client conversations in a single inbox 🔹 AI-powered tools for faster replies 🔹 Agent management, ticketing, and more! 👉 Don’t miss out! Register now: https://lnkd.in/dfEu-YZV

INTEGRATION UPDATE 🦜 Are you a Guestline user? Then you should check out this integration to enhance your guest journey! How to Boost Your Guestline PMS Guest Experience with chatlyn? 🚀 ✨ Automated Check-In and Check-Out Send WhatsApp messages for quick online check-ins or check-outs, synced directly with Guestline PMS. Guests can tap to complete the process—no need for long waits at the front desk! 🏨💬 ⏰ Late Check-Out Offers Offer late check-out options through a simple WhatsApp message. Guests accept with one click, and their reservation is updated in Guestline instantly—saving time for everyone! ⏳🔑 🏠 Room Upselling Promote room upgrades or special packages (like breakfast or spa services) before arrival via WhatsApp. Guests can upgrade with ease, and the reservation updates seamlessly. 💼✨ 📲 Personalized Communication Use guest data from Guestline to send personalized tips, local weather updates, or hotel events during their stay, creating a memorable experience. 🌦️🎉 ⭐ Feedback & Reviews After check-out, send an automated message asking for feedback or a review. Increase your online presence while gathering valuable insights. 👍📈 🔑 WiFi and Room Access Send WiFi credentials or even room keys via WhatsApp for a contactless, hassle-free guest experience. No more lost key cards! 🔐📲 With chatlyn and Guestline together, your guest experience becomes smarter, smoother, and more personalized.l 🌟 Read the complete integration update here: https://lnkd.in/dqUDwkum Guestline DACH #chatlyn #guestjourney #guestexperience #hotel #ai #guestcommunication #whatsapp #whatsappmarketing

Us, every time someone asks why it’s important to communicate with clients. 🎈 🫠 Happy weekend! 😄

One feature our customers use the most is AI Reply Suggestion. 🧠💬 It analyzes the entire conversation and drafts a response in the same language, saving you the time and effort of coming up with replies from scratch. 📝✨ The best part? It’s just a suggestion—you can review, edit, and make it your own before sending. You stay in control, and it’s a huge time-saver. ⏱️ It’s the little things that make a big difference in your day! 🙌 #chatlyn #aireply #guestcommunication #hotels #hospitality #guestengagement #ai

🚀 Join our next webinar! Learn how to streamline all your client conversations, boost efficiency, and enhance customer satisfaction with chatlyn’s omnichannel inbox, AI-powered tools, and ticketing system. 🎯 🗓️ Date: Wednesday, November 20th ⏰ Time: 11:00 AM - 11:45 AM CEST Don’t miss this opportunity to revolutionize your customer service! Register now: https://lnkd.in/dfEu-YZV