Customer Driven Solutions

🌟 AI chatbots and virtual assistants are everywhere today… but can they really deliver? In this session, we’re looking at a real-world example of boost.ai’s virtual assistants in action. 🚀 Join us as we explore how one of the largest insurers in the Nordics have leveraged the boost.ai platform to deploy multiple virtual assistants to support both staff and customers across thousands of topics. Tryg’s AI trainer and key Process Developer, Eivin Joensen, will be joining us live to share their experience and learning since the initial deployment in 2018. Tryg is one of the leading insurance companies in the Nordic region, with a rich history and a strong presence in Denmark, Norway, and Sweden. Established in 1731, Tryg has grown to become a trusted name in the insurance industry, known for its commitment to providing comprehensive and innovative insurance solutions. If you're interested in how AI can revolutionise the support you deliver to your customers and staff, this webinar is for you! Don’t miss this opportunity to gain valuable insights and learn how to leverage AI in your organisation. A Customer Success Story: AI in the Real World 🌏 📅 Date: 14th November 2024 ⏲ Time: 4pm AEDT ➡ Register Here: https://lnkd.in/gPCywm2j   🔗 Register now & secure your seat! We look forward to seeing you there! #Webinar #CustomerDriven #BoostAI #TrygInsurance #CustomerExperience #ArtificialIntelligence #AIChatbots #DigitalTransformation #CustomerSupport #Innovation #SuccessStory #TechForGood #FutureOfWork #Efficiency #AIinBusiness

At Customer Driven, we believe in the power of collaboration and mutual success. 🤝✨ "The way to achieve your own success is to be willing to help somebody else get it first." - Iyanla Vanzant 📖💡 Our mission is to empower your business to reach new heights by providing unparalleled support and expertise in customer experience and service operations. 🚀🌟 But first, have a great weekend! 🎉😊 https://lnkd.in/ggU3tzzN #Collaboration #MutualSuccess #CustomerExperience #ServiceExcellence #Empowerment #BusinessGrowth #Leadership #WeekendVibes

🌟 AI chatbots and virtual assistants are everywhere today… but can they really deliver? In this session, we’re looking at a real-world example of boost.ai’s virtual assistants in action. 🚀 Join us as we explore how one of the largest insurers in the Nordics have leveraged the boost.ai platform to deploy multiple virtual assistants to support both staff and customers across thousands of topics. Tryg’s AI trainer and key Process Developer, Eivin Joensen, will be joining us live to share their experience and learning since the initial deployment in 2018. Tryg is one of the leading insurance companies in the Nordic region, with a rich history and a strong presence in Denmark, Norway, and Sweden. Established in 1731, Tryg has grown to become a trusted name in the insurance industry, known for its commitment to providing comprehensive and innovative insurance solutions. If you're interested in how AI can revolutionise the support you deliver to your customers and staff, this webinar is for you! Don’t miss this opportunity to gain valuable insights and learn how to leverage AI in your organisation. A Customer Success Story: AI in the Real World 🌏 📅 Date: 14th November 2024 ⏲ Time: 4pm AEDT ➡ Register Here: https://lnkd.in/gPCywm2j   🔗 Register now & secure your seat! We look forward to seeing you there! #Webinar #CustomerDriven #BoostAI #TrygInsurance #CustomerExperience #ArtificialIntelligence #AIChatbots #DigitalTransformation #CustomerSupport #Innovation #SuccessStory #TechForGood #FutureOfWork #Efficiency #AIinBusiness

Modern businesses, regardless of their size or industry, are increasingly recognising the importance of providing continuous customer service to enhance satisfaction, loyalty, and overall business success. 🚀 📚 Read about it here: https://lnkd.in/giqurMeD #CustomerService #BusinessSuccess #CustomerSatisfaction #CustomerLoyalty #ContinuousSupport #ModernBusiness #247Service #CX #CustomerExperience #BusinessGrowth #Innovation #ServiceExcellence #CustomerCentric #CallCenter #CustomerEngagement #CustomerDriven boost.ai

At Customer Driven, we pride ourselves on delivering exceptional training programs that not only impart critical skills and knowledge but also engage and inspire participants. Our recent tailored contact centre foundations program is a testament to our commitment to excellence, achieving a remarkable 100% facilitation and engagement rating from participants. 📈 Join the ranks of satisfied clients who have transformed their contact centre operations with Customer Driven's training programs. 📞 Contact us today: https://lnkd.in/ggU3tzzN #CustomerDriven #TrainingExcellence #ContactCentre #SkillDevelopment #Engagement #TrainingPrograms #ClientSuccess #ContactCentreSolutions #ContinuousImprovement #InspireAndEngage #TransformYourTeam #ProfessionalDevelopment #TrainingSuccess #BusinessGrowth #EmpowerYourTeam

We are thrilled to have attended Digital NSW's Government Technology Platforms Showcase a few weeks ago! Nicola McDonald contributed valuable insights as a member of the expert panel discussing knowledge management.   Thankyou, Digital NSW, for involving us in such a great event, we appreciate the opportunity to engage with fellow innovators in the industry! 🌟

🌟 Our #WorkforceManagement services are designed to empower contact centres, back offices, and customer service operations to not only keep pace with change but to thrive in it. 💪 ✨ Our approach is grounded in the WFM7 framework, a robust methodology that integrates best practices and our team's extensive experience. This framework supports financial budgeting, strategic planning, and enhances both customer satisfaction and employee engagement. 📊 🤝 "Success in management requires learning as fast as the world is changing" - Warren Bennis 🌎 📚 Reach out to our team to discover how we can help your organisation achieve its workforce management goals. 🚀💼 https://lnkd.in/ggU3tzzN #CustomerService #BusinessSuccess #EmployeeEngagement #StrategicPlanning #ContactCentre #WFM7 #wfm #ContactCentre

Discover how our hybrid approach—combining human expertise with advanced digital tools—enhances content usability and elevates customer service. #Empower your organisation to deliver accurate and timely information. 📞 Read the full article now! #ContentMigration #KnowledgeManagement #CustomerService #DigitalTransformation #HybridWorkforce #Automation #DataCompliance #BusinessStrategy #CustomerDriven #Efficiency

As organisations strive to elevate customer service and streamline operations, #ContentMigration is becoming a game-changer in #KnowledgeManagement. 📚 🔍 Tomorrow's article, "Streamline Your Content Transfer with Customer Driven's Hybrid Workforce" dives into the benefits of our hybrid approach—blending human expertise with advanced digital tools to optimise content usability and enhance customer service outcomes. 📞 📈 We’ll explore: ➡ The necessity for robust knowledge management systems in today’s automated landscape ➡ Key challenges in content migration, from misinformation to compliance ➡ How integrating human insight with automation can drive efficiency and quality Don’t miss this opportunity to discover how #CustomerDriven is redefining content migration and empowering businesses to deliver first-time-right answers! See you tomorrow! 📅✨ #ContentMigration #KnowledgeManagement #CustomerService #DigitalTransformation #HybridWorkforce #Automation #DataCompliance #BusinessStrategy #CustomerDriven #Efficiency

🚀 Emotionally Aware AI? ⁉ We're navigating the future of Conversational AI at lightning speed! ⚡ boost.ai provides great insights in their latest article—definitely worth a read: https://lnkd.in/gfs7K4rh As proud partners of boost.ai, we’re dedicated to staying ahead of trends and innovating as the market evolves. 🚨 ☎ Want to learn more? Contact a consultant today: https://lnkd.in/g3YiAqCW #ConversationalAI #EmotionalIntelligence #AIFuture #Innovation #AITrends #BoostAI #DigitalTransformation #CustomerExperience #TechPartnership #AIConsulting