Livegenic

Supporting Communities in Times of Crisis: How Livegenic’s Self-Service Portal Aligns with Key Recommendations from "Flood Failure to Future Fairness" At Livegenic, we understand the challenges policyholders face after natural disasters. The Australian Government’s report stresses the importance of clear guidance for property cleanup and damage documentation to ensure fair and efficient claims processes. Our self-service portal is designed to empower policyholders by providing: ✅Guided damage documentation: Upload photos and videos of damages directly through the portal to support claims. ✅Disaster recovery guidance: Access insurer-approved resources on safe property cleanup and next steps, available digitally any time, anywhere ✅Seamless insurer collaboration: Insurers can review uploaded evidence and track progress in real time, ensuring claims are processed faster and more transparently. Through proactive tools and collaborative support, Livegenic enables policyholders to take control of their recovery while ensuring insurers have the evidence they need to make informed decisions. 💡 Ready to transform disaster response? Explore how Livegenic can help insurers and policyholders align with these recommendations and drive positive outcomes. Let's work together for a fairer, faster, and more transparent claims process. Read more: https://lnkd.in/gqbSgt2J Book demo: https://lnkd.in/gux8HM_K #Insurtech #Claimsmanagement #Policyholderengagement #Insurance

🚀 We’re excited to partner with Wilbur to introduce their Insurance Builder Platform, designed specifically for builders! 🛠️ Now is the perfect time to transform your business - Book your demo today and discover how Wilbur and Livegenic can elevate your operations! 🙌

In response to Hurricane Milton, Livegenic is offering a special opportunity to support carriers and policyholders during this critical time.   We are providing free access to our virtual FNOL triage solution, with setup in under 24 hours, up to 2,500 free claims, and training completed in just 1 hour.   Our aim is to help you streamline the claims process and respond quickly to those in need. If your organization could benefit from this offer, please feel free to reach out to Ed Kenny

Florida policyholders and carriers continue to recover from the impact of Hurricane Helene, with resources stretched as they address ongoing claims. With Hurricane Milton on the horizon, the potential for increased claims adds to the strain. Livegenic’s automated FNOL triage solution is available to help streamline the process and support a quick, coordinated response to incoming claims during this challenging time. #Livegenic #Insurtech #AutomatedClaims

Real-Time Solutions with Livegenic: A Customer Success Story: Meet Alex, a Project Manager juggling a large portfolio of repair claims. With many onsite commitments and tight deadlines, time management is crucial. Today, using Livegenic, Alex connected live with a customer to review the progression of a $40K repair claim in Queensland — all while based in Sydney. In just 11 minutes, Alex conducted a virtual walk through and, within 20 minutes total, secured sign-off and payment through Livegenic. Instead of spending 24-36 hours traveling, renting a car, and staying overnight, Alex saved time, reduced costs, and delivered an exceptional experience for the customer.   On his recent experience with Livegenic Alex said, "Livegenic transformed a potentially time-consuming process into a 20-minute virtual session, getting the claim approved and paid without any travel hassles. Truly efficient and effective."     #CustomerSuccess #ClaimsInnovation #Livegenic #VirtualInspections #Insurtech

We're thrilled to announce that Ed Kenny, our Global Head of Livegenic, will be attending the 129th Annual NAMIC Convention!   Livegenic is proud to be a leader in real-time collaboration and policyholder engagement with cutting-edge solutions like live video streaming, field inspection app, AI-powered image verification, and FNOL automation technology. Ed will be on the ground connecting with industry leaders and sharing how Livegenic’s solutions are revolutionizing the insurance landscape, driving efficiency, and improving policyholder experience.   Looking forward to insightful conversations and showcasing how we’re enabling better claims handling worldwide. If you're attending NAMIC, don't miss the chance to catch up with Ed!    #NAMIC2024 #InsuranceInnovation #Insurtech #Livegenic #InsuranceAutomation

Looking to automate your CAT event triage and manage high claim volumes more effectively? Our Self-Service solution automates the triage process, giving insurers better information at lodgement. Setting the claim up for success and ensuring policyholders are engaged at FNOL. #InsuranceTech #InsurTech #ClaimsManagement #Automation #CATEvent #SelfService #TriageSolutions #CustomerEngagement #Policyholders #FNOL #ClaimsProcessing #DigitalTransformation

A New Chapter in Claims Management! Livegenic is proud to collaborate with Wilbur in launching their groundbreaking AI and Analytics modules. These new tools will empower insurers to process claims more efficiently, combat fraud, and enhance underwriting practices. Looking forward to seeing these solutions in action across the industry!

Over the past two weeks, the Livegenic team visited several existing and emerging clients, and identified key trends shaping our industry during valuable discussions: 1️. Cost to Serve: Organizations are increasingly focused on reducing costs while maintaining service quality. Our solutions are designed to help automate operations and minimise expenses, ensuring efficiency without compromising standards. 2️. Policyholder Engagement: The importance of meaningful policyholder interactions cannot be overstated. We’re seeing a growing emphasis on personalized and timely communication to enhance the policyholder experience. 3️. Claim Lodgement: Gathering more meaningful data at the First Notice of Loss (FNOL) is crucial for making informed supplier decisions. By capturing accurate information upfront, we help reduce back-and-forth communication, speeding up the claims process and improving outcomes 4️. Supplier Management: Effective management of supplier relationships is becoming increasingly vital. Companies are focusing on building stronger partnerships with suppliers to ensure consistent quality and support, with our platform facilitating better coordination and transparency. We’re truly excited about where our industry is headed and feel privileged to be part of our clients' journeys as they navigate these trends. Together, we’re driving progress and making a real difference. #InsurTech #CustomerEngagement #ClaimsManagement #Livegenic

❓ Did you know? Insurance fraud costs the global industry over $100 billion annually. At Livegenic, we're tackling this issue head-on with our advanced fraud detection capabilities. Our platform’s cutting-edge technology is designed to identify: 📸 AI-Generated Images: Spot and reject fabricated visuals with precision.  📍 Incorrect Locations: Verify the accuracy of location data to ensure genuine claims.  🖼️ Altered & Edited Images: Detect modifications or tampering in submitted photos.   By leveraging these features, insurers can significantly reduce fraudulent claims and maintain the highest standards of accuracy. Discover how Livegenic is setting a new standard in fraud detection.   #Insurance #FraudDetection #Livegenic #ClaimsManagement #Innovation #Insurtech #AI