Liven

Super session at Fine Food Australia yesterday moderated by the equally super Tyrone H.. Thanks for sharing the panel with me 👩💻Amy Renae (CFE) (ALA) and Sarah Franklyn. We covered dozens of best practices that every owner and operator should be applying to increase visits, up average order value and build a powerful base of super fans. A few stood out for me: 1. Don't look at loyalty as another thing - it should be part of everything, integrated with your POS, ordering and more. That gives you the ability to ensure you are engaging and rewarding across every channel. 2. New technology like cardlinking takes the friction out of customers earning - with their credit card linked to their loyalty, they earn automagically. Thanks to the team at Tyro Payments for working with us on this innovation. 3. Make it personal - does you POS tell you whether the customer is a loyalty member? Does it surface coupons for you to reward them on the spot? Does your ordering tell you it's time to write a customer a personal thank-you on the delivery bag or even drop a note inside? It should! Ensure every system you have works together to make the experience better for the customer. #hospomarketing #cardlinkedloyalty #hospoinnovations

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Achieving sustainability in your venue doesn't have to be complicated. As your go-to F&B platform, Zeemart simplifies tasks like procurement, inventory, and payments with its user-friendly digital solutions. By reducing waste and paper usage and optimising resource management with data, Zeemart helps your venue run more sustainably. Here's how:

Our Liven Co-Founder, Grace Wong, recently spoke with LinkedIn co-founder Reid Hoffman and “Blitzscaling” co-author Chris Yeh about the future of AI, further fueling our vision of self-driving currency and autonomous restaurants. 🚀 We’re excited to continue revolutionising hospitality with the world’s only full-stack AI-powered end-to-end solution.

Running a restaurant shouldn't make you feel like an IT admin. Many venues are stuck juggling over 32 different technologies, causing scattered data and high stress. Discover how Liven One’s all-in-one system for POS, digital ordering, and loyalty programs can simplify your operations and lower costs.

Digital ordering increases your order values by more than 20% on average and boosts them even more with automated digital upsells. Discover how Liven OrderUp’s digital ordering with built-in upselling can drive higher order values, reduce costs, and ensure all the data you need is at your fingertips. Table ordering was just the beginning of a number of new ordering modes that can increase your revenue.

Check out our top insights and best practices for boosting customer engagement. Get your loyalty program working to do more than just reward customers - get it working so they visit more and spend more! With these tips and the right technology, you can create a seamless, rewarding experience that keeps customers returning for more.

Maximise your venue’s potential with targeted email strategies that build lasting relationships and drive repeat business. From welcoming new diners to re-engaging past guests, learn how each carefully crafted message can boost your bookings and keep your customers coming back for more.