Pride Aged Living

Our team had a wonderful time last week at the Aged & Community Care Providers Association (soon to be Ageing Australia👏) National Conference in Adelaide! Bruce Bailey had the privilege of speaking on Day 1 on "How to Use Home Care Pricing Data to Your Advantage." Here are the key takeaways from his session: ➡️ Setting the optimum price is complex and localised. ➡️ Many organisations have room to increase prices while remaining competitive. ➡️ Pricing is a low-hanging fruit for improving financial outcomes. If you’d like assistance with home care or a copy of Bruce’s (and Jason Howie’s version of) slides, feel free to reach out. #ACCPANC24 #AgeofExcellence #agedcare #homecare

At Pride Aged Living, our team makes everything happen! We’re excited to support our Project Support Officers in developing their technical and project management skills. They've been attending the annual monday.com conference & completing a full day certification workshop - all aiming to better serve our clients. Jenna Abigail Pek, Dylen G., Marianne Bruyn #projectmanagement #teamdevelopment #upskilling

We are so excited for the ACCPA National Conference this year! Join Bruce Bailey on Day 1 at 2:30 pm as he discusses how to use Home Care Pricing Data to your advantage. (Jason Howie is doing a triathlon in Spain. Go, Jason! 🏃♂️🚴🏊) We look forward to connecting with everyone in Adelaide! Bruce Bailey, Megan White CPPP, Katrina Ong, James Saunders, JC Yap, Angie Oe #ACCPANC24 #AgeofExcellence #ACCPAAustralia #homecare #agedcare #agedcareaustralia

If you haven't already registered, don't miss our HELF webinar happening this Thursday. See you there! Register here: https://lnkd.in/ggtFqTrm (Free for current Pride Aged Living Additional Services clients - contact Angie at angie.oe@prideagedliving.com.au to register)

In June, we published our first Insight focusing on the alignment between Additional Services (AS) and Strengthened Quality Standards 1 and 2. On July 1, 2025, AS will be replaced by the Higher Everyday Living Fee (HELF), which we view as the next evolution of AS—a key component of a consumer-focused system that supports choice. A well-designed AS program currently offers the only way to enhance residents' experiences with amenities that exceed minimum standards while maintaining financial sustainability. The rebranding of these services as the Higher Everyday Living Fee emphasises their role as a core part of the system, unlike AS, which was often perceived as optional. The Insight we shared earlier on AS and Quality Standards 1 & 2 (https://lnkd.in/gfJRZmKq), as well as this one, remain just as relevant to the upcoming HELF regime. This second Insight in our series on Strengthened Quality Standards and AS explores Standards 3 and 4. Read more: https://lnkd.in/gVG6Rjbf Ambika Mehta, JC Yap, Megan White CPPP #agedcare #agedcareaustralia

We're excited to have Katrina Ong participate in the Gerontech and Innovation Expo cum Summit next week—Hong Kong's largest gerontechnology public education event. She will be speaking on "How to Prepare Aged Care Services to Comply with the QI Requirements." You can register for free here: https://lnkd.in/gFwsB5ec #agedcare

Join us at our webinar with Inside Ageing: Unpacking the Higher Everyday Living Fee (HELF). 🗓 Thursday, 17 October 2024 🕐 1-2pm (AEDT) With the introduction of the new Aged Care Act, effective from 1 July 2025, providers will need to transition from Extra/Additional Services to Higher Everyday Living Fees (HELF). Whether or not your organisation offers extra/additional services, this session will highlight how HELF will reshape service delivery, pricing models, and compliance. Based on currently available information, we’ll provide practical insights to help you navigate these changes and prepare for a smooth transition. Topics we’ll cover: ➡ Reshaping service offerings to meet the new requirements of HELF ➡ Sales training to maximise update of packaged services ➡ What marketing collateral could look like ➡ Operational and administrative processes ➡ Higher standard wings To learn more and register: https://lnkd.in/ggtFqTrm See you there! #agedcare #agedcareaustralia

"This misunderstanding of the true relationship between property prices and RADs generally leads to under-pricing of higher RADs and a missed opportunity to enhance financial viability." We are pleased to have George Suharev featured in the Spring 2024 issue of #AgedCareToday by Aged & Community Care Providers Association. Read it on page 97: https://lnkd.in/gRFsddKZ Get in touch if you need assistance with setting your accommodation pricing. #agedcare #agedcareaustralia

We were pleased to see the Government take up all the key recommendations relating to the Support at Home program in its recently released response to the Taskforce recommendations. The recommendations represent another step forward in allowing people to live in their own homes longer as their clinical and related needs increase. The progression has involved multiple iterations from a disappointing start in January 2022. We’d like to share our thoughts on the implications for service providers and consumers on the initiatives announced last week and some insights into the behaviours we anticipate seeing in the marketplace as a consequence of the Government response. Read more: https://lnkd.in/g9K-PG4t Jason Howie #homecare #agedcare #agedcareaustralia

The 1 October mandate of 215 direct care minutes aims to improve resident outcomes and ensure providers spend AN-ACC subsidies on care rather than using them to cross-subsidise deficits in hospitality services and/or accommodation.   In this Insight, we share four learnings from our experiences in working with clients to rethink their resource allocation and redesign their rosters. Read more: https://lnkd.in/eimARC9v James Saunders #agedcare #agedcareaustralia #workforce