Campfire AI

🚀 Thrilled to share Campfire AI has been featured among the 36 key companies in Belgium actively using AI at the core of our business by Trends Canal Z 🙌 Shoutout to Christophe Charlot for the excellent analysis of the Belgian and European AI market and to our fellow innovators in the space! Let’s keep driving the future of AI, together.

Always a pleasure to meet our clients from far-away in real life! This week, we had the honour of welcoming Joël Syasi from Rawbank to Brussels. After working together for years, it feels like we've known each other forever. To many more successful years ahead! PS: shoutout to Camila and Kateryna from Chatlayer by Sinch for stopping by as well!

We're back on TV! 📺 This time, Alexis got the chance to showcase our latest case for Burogest. And discuss how we make sure AI is at the service of humanity and how it can help patients and call center agents alike – in their daily lives. Meet Nora, Belgium's first AI-powered virtual medical assistant. Nora does many things: - setting patient appointments - reviewing or canceling appointments - processing non-medical patient data Most of all, Nora is there to help the contact center team process incoming calls more efficiently. Nora automates repetitive tasks, freeing up medical staff for more crucial, human-centric interactions. A clear win-win. See for yourself what the contact center agents have to say about it (dislaimer: it's in français 👩🎨🥖 ). Special thanks to Laurence, Alison, Sophie, Sergej, Marjorie and Wafaa for making this possible! #ConversationalAI #IAconversationnel #VoiceAI #CallCenter #AIinHealthcare

GPT-4o mini has launched yesterday evening – Open AI's latest GPT model. Here's the breakdown: GPT-4o mini delivers nearly the same level of intelligence as GPT-4o, but in a much smaller, more efficient model. This means: - Cost-Effective: The smaller model size translates to lower operational costs while maintaining performance. - Faster Responses: Latency is significantly reduced due to the smaller model size. - Improved Accuracy: OpenAI claims a 30% reduction in false outputs, which significantly reduces risk. - High Performance: Despite its compact size, GPT-4o mini's performance is comparable to GPT-4o. Overall, this means top-of-class Gen AI just got a lot more accessible and scalable. Combined with improved latency and accuracy, the User Experience of Gen AI applications just got a lot better, while reducing risk. Staying ahead with the latest AI technology is crucial in today’s fast-paced business environment. Want to integrate GPT-4o mini into your business? Contact us to learn how we can help you leverage this cost-efficient model. #GPT4oMini #EnterpriseAI #ConversationalAI

“AI is changing everything, but it's HR that's in for the biggest change.” Alexis at HR Square's HRTech event at Flagey The seminar, coupled with the magazine, focused on the intersection of Tech and HR, emphasizing the importance of keeping the human at the center of high-tech solutions, especially in HR. Since this current wave of AI is very language-heavy, just like HR, the HR field is in for an enormous transformation in the years to come. Leadership will be challenged to adapt fast. With big opportunities come big challenges! Thanks to Margot Wuillaume from eBloom, Stéphanie Reniers 🍀 from Gentis and Frédéric Naedenoen from LENTIC HEC Liège for their insights. And thanks to Fernand Letist for the invitation. #HRTech #TechnologyAndHR #Leadership #FutureOfWork

40% of Belgians (aged 16 to 74) lack basic digital skills. Digital Inclusion is crucial for everyone – citizens, the economy, and government. Together with 63 other companies in Belgium, we've endorsed DigitAll's mission to tackle the digital divide – and call on our governments to act on three recommendations: 1/ Develop a coordinated strategy 2/ Provide structural funding 3/ Work on an inclusive approach We invite you to read and share the open letter to help raise awareness and drive structural change. 🔗 Download the French open letter here: https://lnkd.in/eGeEnePu 🔗 Download the Dutch open letter here: https://lnkd.in/eZkEt4dP #DigitAll #DigitalInclusion #Belgium  Ali Chari Linde Verheyden Catherine Bals Kristof Lambert

What an amazing video! It's not always easy to showcase the work we do, but this story truly shows the tremendous value the voicebot we built together provides. Proud to be a part of this fantastic project! 🎉 We started working with Moet ik naar de dokter? one year ago, and since then, we've built 2 different voice bots in Dutch and English. HAP and DAG (the names of the bots) have been instrumental in speeding up patient triage and reducing waiting times for urgent cases! Special shoutout to 🤖 Geertina, Sophie, Brecht, Sergej and Koen for their hard work on this project. And a big thank you to Vcare connect for being such a great partner! Check out the video below to see the impact of our collaboration.

Campfire has officially partnered with Ebbot! Ebbot's conversational AI platform seamlessly combines traditional intent-based AI with Generative AI. Coupled with their ease of use and highly cuatomizable flows, we believe it's an excellent choice for some of our clients. We have a strict platform-vetting procedure and only work with the very best platforms for our clients 🙏🏼. With a joint project live and more underway, we're looking forward to the value this partnership will bring to our clients. This week we welcomed Gustav, Pontus and Mike from Ebbot to our BeCentral office, to solidify our teamwork. Here's to more Chatbots that actually work! #ConversationalAI #GenerativeAI #CustomerSupportAutomation

Don't rule out old tech! SMS is getting a major update this September when Apple introduces RCS as part of iOS 18. RCS (Rich Communication Services) brings rich media elements like branded profiles, buttons, and carousels to SMS. According to Google, users are 35x more likely to read RCS messages than emails and 74% more likely to engage with brands through RCS! Check the link in the comments to learn more. Want to 35x your read rates with RCS? DM us to chat! (Alexis Safarikas Ivan Westerhof) PS: We're secretly launching the first RCS use case in Belgium next month. Stay tuned for updates 👀 #ConversationalAI #Apple #RCS #ios18 #wwdc2024 📍 Based in Brussels, working globally 🌎

👋 Say hello to Mauricio Userralde! We're thrilled to have Mauricio join us around the Campfire as our newest AI Project Manager! With experience working in The Americas and Europe, he's the perfect human to strengthen our project delivery team. Put your hands up and welcome our newest marshmallow 🙌🔥👏