Umni no-code AI chatbot platform

Today the excitement is doubled! We look forward to tomorrow's Barclays Eagle Labs event devoted to Tech in HR, organized at the prestigious Avenue HQ as part of the Leeds Digital Festival. Umni will be among the 6 innovative companies featured to be presented on the stage to HR professionals. Thank you Bob Spence for your support in turning our dreams into reality! And today... Today, we at Umni are thrilled to celebrate our 7th anniversary! Over the past seven years, we've journeyed through innovation and creativity, driven by a vision to democratize AI technology for everyone. Our no-code AI chatbot platform has empowered countless businesses to streamline their operations and enhance their customer interactions, sales, and marketing without needing a background in tech. A heartfelt Thank you to our dedicated team whose passion and hard work turn our vision into reality every day. To our clients and partners, your trust and collaboration have been instrumental in our journey. Your success stories inspire us to keep pushing the boundaries of what our AI can achieve. As we reflect on our achievements and learnings, we are filled with gratitude and excitement for the future. Here’s to continuing our journey of innovation, growth, and success together! 🚀 #Umni #Anniversary #AIChatbots #Innovation #ThankYou

Fact: A study by IBM reveals that 66% of HR executives believe chatbots deliver substantial value in employee engagement. So... is there a place for AI and AI chatbots in the HR department of a company? In addition to the HR event Umni no-code AI chatbot platform is attending this Thursday at Avenue HQ in Leeds as part of the Leeds Digital Fest, organized by Barclay's Eagle Lab, our team will be attending another two events that are all about HR technologies and the usage of AI in HR. One of the events will be this Friday at 10:00 am, a warm-up webinar organized by Green Path Ltd. that will introduce the topic to HR professionals. Our CEO, Elitza Stoilova will be the guest speaker at this webinar. A month later, on 22 October Elitza (Elly) Stoilova will be speaking at the main HR event of Green Path, called the HR Alien: Can Artificial Intelligence be a natural part of the team? (HR Пришълец: Може ли Изкуственият интелект да е естествена част от екипа!). If you are an HR professional, make sure to attend these events. Here are some more facts about the usage of AI chatbots and how they affect employees - an aspect that is often forgotten as the focus is usually on the customer and company benefits. Fact: In a survey by Aspect done in 2017 (yes, chatbots were used at that time too), when call center employees were asked about the usage of an AI chatbot as their coworker taking routine questions and tasks, the respondents said: • 79% felt more complex tasks will improve their professional knowledge and skills • 72% felt having a greater impact on the company and its success • 64% shared that the AI chatbot enables them to provide a more thorough and personalized service to customers • 59% were more satisfied with their job and felt more loyal to the company #hr #hrchatbot #aichatbot #umni #hrdgitaltransformation

In another survey, companies reported achieving cost savings of up to 80% by reducing the time spent on HR tasks. This is not only the FAQs that could easily be covered by an AI chatbot, but also many routine tasks, that are enabled by integrations of the AI chatbot with other systems, platforms, etc. On September 19th, Barclays Eagle Labs is bringing together several leading startups, including the Umni no-code AI chatbot platform, to the HR audience to „Reimagine HR Tech and Analytics“. The HR tech forum will be hosted by Jeni Cornwall, Manager of People & Culture - Eastern Airways. Umni will be honored to share more about AI chatbots changing the routine in everyday HR communication and tasks – from recruitment, onboarding, and HR Help Desk to employees' wellbeing. Huge thanks to J. Robert Spence for the support and to Barclays Eagle Labs, for the invitation to join this prestigious event during the Leed Digital Festival. Barclays Eagle Labs is a network of incubator spaces to help entrepreneurs and ambitious businesses to innovate and scale. Eagle Labs aims to cultivate a community of like-minded entrepreneurs who can benefit from access to a collaborative environment and peer networks. Eagle Labs also offer support to established larger organizations having developed programs to help larger corporates create an entrepreneurial culture by introducing innovative practices and encouraging entrepreneurship. Link to the event page in the first comment

It is true. One would never think that introverts are that many around us, and their needs, pace of learning, and way of working may be different, but as successful as the extroverts are. They just need to have the proper environment to develop. AI chatbots help with it. On September 19th, Barclays Eagle Labs is bringing together several leading startups, including the Umni no-code AI chatbot platform, to the HR audience to Reimagine HR Tech and Analytics. The HR tech forum will be hosted by Jeni Cornwall Manager of People & Culture - Eastern Airways, in a fantastic location, AvenueHQ. Umni will be honored to share more about AI chatbots changing the routine in everyday HR communication and tasks – from recruitment, onboarding, HR Help Desk to employees' wellbeing. Huge thanks to Bob Spence for the support and to Barclays Eagle Labs and Avenue HQ, for the invitation to join this prestigious event during the Leed Digital Festival. Thanks also to Deyan Blagoev for the intro. Barclays Eagle Labs is a network of incubator spaces to help entrepreneurs and ambitious businesses to innovate and scale. Eagle Labs aims to cultivate a community of like-minded entrepreneurs who can benefit from access to a collaborative environment and peer networks. Eagle Labs also offer support to established larger organizations having developed programs to help larger corporates create an entrepreneurial culture by introducing innovative practices and encouraging entrepreneurship. Link to the event page in the first comment

Did you know, that even before the pandemic, during а 2017 global HR survey it was discovered that 62% of the employees would choose to use a self-service tool like a chatbot to support personal HR decision-making? The results matter most when asking for information from a chatbot or a human. According to IBM, chatbots can be an integral aspect of the new digital HR experience with a user-centric design that builds a motivated and high-performing workforce. Another fact: companies have seen a decrease in cost per hire of up to 71% using chatbot automation in early-stage communication with potential candidates. On September 19th, Barclays Eagle Labs is bringing together several leading startups, including the Umni no-code AI chatbot platform, to the HR audience to „Reimagine HR Tech and Analytics“. The HR tech forum will be hosted by Jeni Cornwall, Manager of People & Culture - Eastern Airways. Umni will be honored to share more about AI chatbots changing the routine in everyday HR communication and tasks – from recruitment, onboarding, HR Help Desk to employees' wellbeing. Huge thanks to J. Robert Spence for the support and to Barclays Eagle Labs, for the invitation to join this prestigious event during the Leed Digital Festival. Thanks also to Deyan Blagoev for the intro. Barclays Eagle Labs is a network of incubator spaces to help entrepreneurs and ambitious businesses to innovate and scale. Eagle Labs aims to cultivate a community of like-minded entrepreneurs who can benefit from access to a collaborative environment and peer networks. Eagle Labs also offer support to established larger organizations having developed programs to help larger corporates create an entrepreneurial culture by introducing innovative practices and encouraging entrepreneurship. Link to the event page in the first comment

Thanks to ITC for featuring our CEO, Elitza (Elly) Stoilova, as one of the ITC Business Council Members. ITC is a fantastic organization of professionals from all around the world, a place to learn, network, discover, and grow your business. We are excited about all the opportunities that are available at ITC and looking forward to helping the members of the community with our knowhow and experience in the world of AI chatbots. The International Trade Council is a peak-body chamber of commerce dedicated to promoting international trade, minimizing barriers, and fostering global commerce through education, networking, and insightful business intelligence. With locally organized chapters operating in 28 countries and a diverse membership spanning 179 nations, it is truly a global organization. Here is the story about Elitza on the ITC website: https://lnkd.in/e_GKGq-V

Did you know that there are already more users of AI chatbots on our platform than the population of Sofia, Varna, and Plovdiv combined? Over 2.2 million users from Bulgaria and over 20 other countries have interacted once or more with AI chatbots of micro, small, and medium businesses on the Umni platform, with a total of over 22 million interactions. Interactions per user in bots this year are 2 times more - saving more time per user for businesses, and increasing by 1 million per month!   Today Umni has customers not only in Bulgaria but in 6 more countries in Europe, Asia, and the USA. Another interesting fact: nightly communication with chatbots is now up to 52%! That's who takes over the 2 night shifts!

Immediately after the news broadcast on BNT1 (Bulgarian National TV) at 15.00 this afternoon, in "The Big Choice", the hosts Mariana Vekilska and Stefan Shterev opened the topic of artificial intelligence, new professions, and the new "normal". First in the series of talks were Elitza (Elly) Stoilova as the CEO of the no-code AI Chatbot platform Umni and Dobromir Ivanov, CEO of BESCO (Bulgarian Association of Entrepreneurs). Will artificial intelligence take jobs, is it dangerous, how can it be controlled, and the relationship between algorithms, politics, education, and children - these were the guidelines of the conversation in the BNT1 studio this afternoon, live on air. Elitza also spoke about her entrepreneurship path from hospitality executive to co-founder of an AI startup. Thanks to BNT for the invitation to participate in the talk show in the prime time of the elections day.

Are you thinking about a career related to AI chatbots, that doesn't require special technical knowledge and skills? Final Hours to Join the SoftUni AI Chatbots Course - Don’t Miss Out! It’s now or too late! Enrollment for the SoftUni second AI Chatbots course created and taught by our CEO Elitza Stoilova closes tomorrow. This is your last chance to be a part of a community learning cutting-edge tech that’s reshaping industries worldwide. Learn online, and apply globally. Enhance customer interactions and supercharge your marketing with skills that are in high demand. There are millions of businesses that are planning to implement AI chatbots in the next couple of years and a lack of AI chatbots experts. Join us, and let’s build the future one chatbot at a time. Enroll now for just 190 BGN - it's never been more affordable to embrace innovation. The deadline to sign up is tomorrow.

Tomorrow is the deadline to sign up for the AI Chatbots course at SoftUni (Software University) taught by our CEO Elitza (Elly) Stoilova. The course starts on Monday, June 10th - twice a week, in the evenings and online. You'll then have access to watch it whenever it suits you! In addition to last fall's comprehensive course on AI chatbots - from planning and making to promoting, using for customer support, marketing and sales, this year Elitza will be adding 2 new topics: chatbots and HR, and chatbots as a business (or what a chatbot agency is and how it works). For more information and to register: https://lnkd.in/dUZrqgPd