Connex Telecommunications Inc.

We're excited to be a Platinum Sponsor at the 15th Annual GTACC CX & EX Conference! Join us on November 7th, 2024, as we explore the power of Human Intelligence in customer experience. Come visit us at our booth to learn more about the latest in innovation, Artificial Intelligence across Cloud and On-prem solutions. Let's connect and discuss how we can help your organization achieve exceptional results. #GTACC #CX #EX #HumanIntelligence #CustomerExperience #Innovation" https://lnkd.in/gEpcKqNc Steve Grivas Todd Duffin Taehoon Kim Brent Sharpe Kenneth Zed

Join us! Connex is a proud sponsor of the Operations & Member Experience Council and Technology Council Conference in Anaheim, CA on October 6th! As the financial industry evolves, delivering outstanding customer experiences in contact centers is more important than ever—especially for credit unions. Members expect personalized service and swift resolutions, so adapting our strategies is crucial. Here are some effective approaches we help with to take the customer experience to a next level 🚀: Personalization: Leverage data insights to customize interactions, ensuring members feel valued and understood. Omnichannel Support: Provide seamless communication across phone, chat, and social media, allowing members to engage through their preferred channels. Continuously Improving : Regularly gather and analyze member feedback to identify challenges and improve processes by implementing systems that work for them. By focusing on these areas, we can create a more engaging and satisfying experience for our members. Let’s continue to innovate and raise the bar in the credit union sector! We’d love to hear your insights on enhancing CX in your industry. Let’s chat in California! #CustomerExperience #CreditUnions #ContactCenter #CX #MemberEngagement #CUNA Mariam Ahmed John Galluzzo

Watch our VP of sales, Brad Ramsay, talk about emerging changes in the CX world & how Connex Telecommunications Inc. is helping it’s partners succeed every step of the way. #engage24 #verintengage #genai #virtualbots

Watch our VP of sales, Brad Ramsay, talk about emerging changes in the CX world & how Connex Telecommunications Inc. is helping it’s partners succeed every step of the way. #engage24 #verintengage #genai #virtualbots

Thrilled to announce that Connex Telecommunications has been recognized as the North American CCaaS Reseller of the Year at Verint Engage!🏆 We're incredibly grateful to our dedicated team, valued partners, and loyal customers for their continued support. Together, we're shaping the future of customer engagement. #VerintEngage #CCaaS #CustomerExperience #AwardWinner #ConnexTelecommunications #Businessoutcomes Peter Manickavasagar Bart Markandaier Prathi Rajathurai Qaisar Iqbal Brad Ramsay Verint

Our Verint Platinum Sponsor Partners are ready to talk bots at Verint Engage! Don't miss Connex Telecommunications Inc. on Sept 24 @ 1:30 for their session with Gautam Bakshi and Bart Markandaier: "Enhancing Business Outcomes through Intelligent Bot Solutions." #engage24 #cxautomation

A huge thank you to TD for the opportunity to partner as a proud sponsor at the 29th Annual TD Bank Charity Golf Classic! Together, we helped raise over $340,000 for incredible causes like SickKids Foundation, Ronald McDonald House Charities, and Children's Health. Our #ConnexTelecommunications team had an amazing day on the course, building connections, having fun, and making a difference! 🎉 Here's to more partnerships that give back to the community and make an impact. #CharityGolf #SickKidsFoundation #RMHC #ChildrensHealth #ConnexCares #CommunityImpact #TDCharityClassic #GivingBack #Teamwork #StrongerTogether

3 more weeks before #VerintEngage2024! Excited to be there as a Platinum Sponsor this year. Join us to talk innovation, share insights and connect on everything AI. Secure your pass for the event by using our discount code Connex_795 Our team looks forward to meeting you! #Ai #Automation #Verint #Networking #GenAI #Conference #Innovation #ContactCenter #CXAssurance