Enghouse Interactive
Enghouse Interactive delivers solutions for organizations requiring advanced capabilities and customization, which can be used within distributed environments. Our solutions include:
Enghouse CCaaS: is the industry’s most comprehensive customer experience (CX) application delivered from a highly secure all-in-one cloud contact center platform.
Enghouse Connect: Provides advanced UCaaS capabilities by delivering telephony, video, social media, and chat from a single platform.
Enghouse Interactive’s CX Suite: Extends our integrated single-source CCaaS + UCaaS solution to include AI and IoT capabilities.
Enghouse SmartQuality: Enables analysis of 100% of customer interactions across voice, text, email, SMS, social media, and webchat.