InsideDesk

InsideDesk

Hospitals and Health Care

Toronto, Ontario 2,536 followers

Revenue Cycle Management and EOB Data Intelligence Solutions for Practice Owners and Dental Support Organizations (DSOs)

About us

Did you know that approximately 55% of the total dental billing processing cost for a dental support organization (DSO) or dental practice is tied to the time that is wasted waiting in the call queues of monolithic insurance companies, rectifying claim submission errors and handling claim appeals? InsideDesk has developed solutions to help professionals handling the Revenue Cycle Management (RCM) function of a dental practice or DSO to easily automate the claim follow up process so they can spend their time doing what they enjoy more. Armed with InsideDesk's EOB data intelligence reports, dental billing professionals can maximize payer collections and make their providers happier by boosting their monthly income. The RCM team of a DSO servicing 450 dental practices across 18 U.S. states currently saves over 80,000 minutes per month by using InsideDesk. The InsideDesk leadership team comprises of a practicing dentist with over 20 years of clinical experience, a former DSO industry executive who understands the challenges of scaling operations in an M&A intensive organization and enterprise software industry veterans including one who built a product that is currently used by over 14,000 dental practices.

Industry
Hospitals and Health Care
Company size
11-50 employees
Headquarters
Toronto, Ontario
Type
Privately Held
Founded
2018
Specialties
dental billing, revenue cycle management, dentistry, EOB, business intelligence, artificial intelligence, machine learning, dental insurance claims, process automation, RCM, healthcare payers, software, DSOs, collections, dental support organization, practice management, KPIs, dashboards, managed service organization, analytics, and data intelligence

Locations

Employees at InsideDesk

Updates

  • View organization page for InsideDesk, graphic

    2,536 followers

    We’re thrilled to announce that the InsideDesk team will be represented at the Dental AI Tour in Dallas on November 8th! 🎉 Our very own Eric Gallegos will be speaking and you won't want to miss it! This exclusive half-day event is all about how AI can revolutionize dental practice operations. Learn from leading Dental AI experts about: 💡 Boosting practice efficiency 💡 Improving patient outcomes with enhanced imaging 💡 Reducing staff burnout with optimized workflows 💡 Transforming your office into a tech-driven practice management powerhouse 💡 Enhancing RCM with insurance verification and claim optimization Don't miss this chance to engage with thought leaders, discuss trends, and discover how AI can transform your dental practice! 🚀 See you in Dallas, November 8th! dentalaitour.com #DentalAITour #RCM #DentalInnovation #AIInDentistry #Insiders

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    🎶 Goodbye Aging Accounts 🎶 With InsideAssist by your side, it’s time to say farewell to those lingering, aging accounts that slow down your cash flow. Just like Elton John’s legendary album, we’re making a bold statement: no more wandering down that long and winding road of overdue payments! InsideAssist automates the tracking and follow-up of aging accounts, helping you get paid faster and more efficiently. So, let’s leave those overdue claims in the past and embrace a smoother, streamlined future. 🚀💰 #InsideDesk #InsideAssist #GoodbyeAgingAccounts #MusicAndRCM

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    2,536 followers

    Our thoughts are with everyone affected by the recent hurricanes, Hurricane Milton and Hurricane Helene. We hope for a swift recovery for those impacted and that communities can rebuild stronger than ever. Sending support and strength during this challenging time. ❤️

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    2,536 followers

    🎶 The Notorious E.O.B.: Ready to Dial 🎶 Inspired by the iconic Notorious B.I.G., we’re turning up the volume on RCM with InsideDial! Whether it’s tackling payer calls or chasing down EOBs, InsideDial automates the process, so your team is always Ready to Dial. No more wasting time on hold or hiring temps for busywork—just efficient, streamlined calls that keep your claims moving and your cash flow thriving. Because when it comes to RCM, we’re here to handle the hustle so you don’t have to. 🎤📞💪 #InsideDesk #InsideDial #RCMAutomation #MusicAndRCM

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    2,536 followers

    🚨 Big News! 🚨 We’re excited to share that AP News has featured InsideDesk’s latest innovation—automated daily ERA collection—which is revolutionizing how DSOs manage their revenue cycle! 🎉 💡 What’s new? Our latest feature seamlessly integrates ERA data into the InsideDesk platform, automating time-consuming manual processes and providing unmatched transparency for claim follow-ups. All your ERA and EOB data? It’s now consolidated in one easy-to-access location. 📈 Why does it matter? This new feature offers enhanced visibility into claim status, consolidating ERA and EOB data in one place, which reduces the need to navigate multiple systems. The automation also leads to significant efficiency and time savings for RCM teams, allowing them to focus on higher-value tasks. Additionally, by automatically matching ERAs to claims, it reduces errors and ensures faster resolutions of outstanding claims. Ready to level up your DSO’s RCM efficiency? Learn more here: https://lnkd.in/d2VznWpz #InsideDesk #DentalRCM #Automation #Efficiency #RevenueCycleManagement #ERA

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    2,536 followers

    🎙️ In this clip from the Group Dentistry Now podcast, our VP of Revenue, Eric Gallegos, breaks down one of the most significant challenges for rapidly growing DSOs—managing claims across multiple locations with limited RCM expertise. As DSOs expand to 25, 50, or even 100 locations, the challenge of finding and training people with deep RCM experience becomes more difficult. With multiple practice management systems (PMSs) to navigate and various payers to manage, the workload can become overwhelming, leading to revenue and claims collections falling through the cracks. Eric highlights the importance of addressing these challenges early, ensuring that DSOs are equipped with the right tools and processes to manage claims efficiently and avoid costly revenue losses. Tune in to the whole episode to hear more about navigating these growing pains and ensuring successful scaling: https://lnkd.in/g3F5StGD #GroupDentistryNow #InsideDesk #RCM #DSO #Scaling #ClaimsManagement

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    2,536 followers

    🎶 The Reconciliation of Lauryn’s Bill 🎶 We’re remixing Lauryn Hill’s iconic album to shine a spotlight on a crucial part of RCM: ERA reconciliation. With our new automated ERA collection, we're making it easier than ever to keep track of payments, reduce errors, and simplify your financial processes. No more manual matching or hunting down missing payments. Just streamlined, automated reconciliation for smooth cash flow and efficient operations. Because when it comes to RCM, every bill deserves a happy ending! 💸✨ #InsideDesk #RCMAutomation #ERAMagic #MusicAndRCM

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    2,536 followers

    🎶 Automation for the People 🎶 We've reimagined R.E.M.'s classic to reflect our commitment to automating the tedious tasks that can weigh down your RCM process. Just like the original album was a game-changer in music, our automation solutions are here to transform the way DSOs handle revenue cycle management. From claim follow-ups to ERA matching, we’re taking the manual work off your team’s plate so they can focus on what matters most: improving cash flow and patient satisfaction. Because when it comes to RCM...Automation for the People is the only way to rock. 🤘💡 #InsideDesk #RCMAutomation #MusicAndRCM

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    2,536 followers

    🎉🎂 Happy Birthday to our incredible Director of Customer Success, Michael Erwin! 🎂🎉 As a true Libra, Erwin brings balance, fairness, and charm to everything he does — whether it’s solving RCM challenges, supporting our #Insiders, or simply being an all-around amazing team member! ⚖️✨ We’re so lucky to have you on the team, Erwin! Here’s to another year of success, growth, and maybe a little extra birthday cake today. 😉🎉 #InsideDesk #BirthdayShoutout #LibraVibes #TeamSuccess

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