InsideDesk

InsideDesk

Hospitals and Health Care

Toronto, Ontario 2,525 followers

Revenue Cycle Management and EOB Data Intelligence Solutions for Practice Owners and Dental Support Organizations (DSOs)

About us

Did you know that approximately 55% of the total dental billing processing cost for a dental support organization (DSO) or dental practice is tied to the time that is wasted waiting in the call queues of monolithic insurance companies, rectifying claim submission errors and handling claim appeals? InsideDesk has developed solutions to help professionals handling the Revenue Cycle Management (RCM) function of a dental practice or DSO to easily automate the claim follow up process so they can spend their time doing what they enjoy more. Armed with InsideDesk's EOB data intelligence reports, dental billing professionals can maximize payer collections and make their providers happier by boosting their monthly income. The RCM team of a DSO servicing 450 dental practices across 18 U.S. states currently saves over 80,000 minutes per month by using InsideDesk. The InsideDesk leadership team comprises of a practicing dentist with over 20 years of clinical experience, a former DSO industry executive who understands the challenges of scaling operations in an M&A intensive organization and enterprise software industry veterans including one who built a product that is currently used by over 14,000 dental practices.

Industry
Hospitals and Health Care
Company size
11-50 employees
Headquarters
Toronto, Ontario
Type
Privately Held
Founded
2018
Specialties
dental billing, revenue cycle management, dentistry, EOB, business intelligence, artificial intelligence, machine learning, dental insurance claims, process automation, RCM, healthcare payers, software, DSOs, collections, dental support organization, practice management, KPIs, dashboards, managed service organization, analytics, and data intelligence

Locations

Employees at InsideDesk

Updates

  • View organization page for InsideDesk, graphic

    2,525 followers

    🎶 The Notorious E.O.B.: Ready to Dial 🎶 Inspired by the iconic Notorious B.I.G., we’re turning up the volume on RCM with InsideDial! Whether it’s tackling payer calls or chasing down EOBs, InsideDial automates the process, so your team is always Ready to Dial. No more wasting time on hold or hiring temps for busywork—just efficient, streamlined calls that keep your claims moving and your cash flow thriving. Because when it comes to RCM, we’re here to handle the hustle so you don’t have to. 🎤📞💪 #InsideDesk #InsideDial #RCMAutomation #MusicAndRCM

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  • View organization page for InsideDesk, graphic

    2,525 followers

    🚨 Big News! 🚨 We’re excited to share that AP News has featured InsideDesk’s latest innovation—automated daily ERA collection—which is revolutionizing how DSOs manage their revenue cycle! 🎉 💡 What’s new? Our latest feature seamlessly integrates ERA data into the InsideDesk platform, automating time-consuming manual processes and providing unmatched transparency for claim follow-ups. All your ERA and EOB data? It’s now consolidated in one easy-to-access location. 📈 Why does it matter? This new feature offers enhanced visibility into claim status, consolidating ERA and EOB data in one place, which reduces the need to navigate multiple systems. The automation also leads to significant efficiency and time savings for RCM teams, allowing them to focus on higher-value tasks. Additionally, by automatically matching ERAs to claims, it reduces errors and ensures faster resolutions of outstanding claims. Ready to level up your DSO’s RCM efficiency? Learn more here: https://lnkd.in/d2VznWpz #InsideDesk #DentalRCM #Automation #Efficiency #RevenueCycleManagement #ERA

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  • View organization page for InsideDesk, graphic

    2,525 followers

    🎙️ In this clip from the Group Dentistry Now podcast, our VP of Revenue, Eric Gallegos, breaks down one of the most significant challenges for rapidly growing DSOs—managing claims across multiple locations with limited RCM expertise. As DSOs expand to 25, 50, or even 100 locations, the challenge of finding and training people with deep RCM experience becomes more difficult. With multiple practice management systems (PMSs) to navigate and various payers to manage, the workload can become overwhelming, leading to revenue and claims collections falling through the cracks. Eric highlights the importance of addressing these challenges early, ensuring that DSOs are equipped with the right tools and processes to manage claims efficiently and avoid costly revenue losses. Tune in to the whole episode to hear more about navigating these growing pains and ensuring successful scaling: https://lnkd.in/g3F5StGD #GroupDentistryNow #InsideDesk #RCM #DSO #Scaling #ClaimsManagement

  • View organization page for InsideDesk, graphic

    2,525 followers

    🎶 The Reconciliation of Lauryn’s Bill 🎶 We’re remixing Lauryn Hill’s iconic album to shine a spotlight on a crucial part of RCM: ERA reconciliation. With our new automated ERA collection, we're making it easier than ever to keep track of payments, reduce errors, and simplify your financial processes. No more manual matching or hunting down missing payments. Just streamlined, automated reconciliation for smooth cash flow and efficient operations. Because when it comes to RCM, every bill deserves a happy ending! 💸✨ #InsideDesk #RCMAutomation #ERAMagic #MusicAndRCM

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    2,525 followers

    🎶 Automation for the People 🎶 We've reimagined R.E.M.'s classic to reflect our commitment to automating the tedious tasks that can weigh down your RCM process. Just like the original album was a game-changer in music, our automation solutions are here to transform the way DSOs handle revenue cycle management. From claim follow-ups to ERA matching, we’re taking the manual work off your team’s plate so they can focus on what matters most: improving cash flow and patient satisfaction. Because when it comes to RCM...Automation for the People is the only way to rock. 🤘💡 #InsideDesk #RCMAutomation #MusicAndRCM

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    2,525 followers

    🎉🎂 Happy Birthday to our incredible Director of Customer Success, Michael Erwin! 🎂🎉 As a true Libra, Erwin brings balance, fairness, and charm to everything he does — whether it’s solving RCM challenges, supporting our #Insiders, or simply being an all-around amazing team member! ⚖️✨ We’re so lucky to have you on the team, Erwin! Here’s to another year of success, growth, and maybe a little extra birthday cake today. 😉🎉 #InsideDesk #BirthdayShoutout #LibraVibes #TeamSuccess

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  • View organization page for InsideDesk, graphic

    2,525 followers

    We're thrilled to share this fantastic feedback from CT Dental Management! 🎉 Since integrating InsideDesk, they've completely eliminated the need for printed aging reports—a testament to the efficiency and modernization our platform brings to their workflow. It’s stories like these that drive us to continue innovating and improving RCM processes. Curious about how InsideDesk can revolutionize your DSO? Reach out to learn more! #InsideDesk #ClientSuccess #RCMRevolution #DentalManagement

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  • View organization page for InsideDesk, graphic

    2,525 followers

    🎶 Welcome to InsideDesk’s New ERA! 🎶 In honor of Austin City Limits and the launch of our groundbreaking ERA feature, we’re remixing some of your favorite music albums with an RCM twist! Think Taylor Swift meets revenue cycle management—because just like T-Swift, we’re entering our own ✨ new era ✨of innovation and efficiency. 🎤💡 Throughout the month, we will be remixing classic album titles to showcase how InsideDesk transforms your workflow. Stay tuned and get ready to hit the right notes with our innovative solutions. 🎸🎶 #InsideDeskERA #RCMReimagined

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    2,525 followers

    What an incredible time we had at NADP Converge! 🎉 Our leadership team had some amazing conversations with industry leaders about bridging the gap between providers and dental payors. The energy and discussions were unmatched at the RCM dinner co-hosted with our friends at AirPay and we’re excited about gearing up for our next era of innovation! From insightful discussions to making new connections, every moment was impactful. We’re looking forward to continuing the momentum as we drive the future of dental RCM together. Thank you to everyone who made it such an unforgettable event! 🙌✨ #InsideDesk #NADPConverge #InsideDial #DentalRCM Eric Gallegos Whitney Ehrlichman Andrew McMath

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