Guest Focus - Tour Business Coaching

Tour operators, are you maximizing every opportunity to enhance your guests' experiences – and your bottom line? Many overlook a golden opportunity to boost profits: the window between booking and tour day. This period is perfect for offering complementary experiences, building excitement, and setting the stage for an unforgettable adventure. But it doesn't stop there. On-the-ground upselling, when done right, can transform a great tour into an extraordinary one. We're pulling back the curtain on strategies that successful tour businesses use to create win-win situations. Listen in to discover how to develop irresistible add-ons that align perfectly with your guests' desires and how to leverage technology for seamless, non-intrusive upselling. Perhaps most importantly, find out how to empower and incentivize your guides to become your most effective brand ambassadors. After all, they're the face of your business and the key to guest satisfaction. It's time to unlock the hidden potential in your tour business. Dive into our latest insights and start your journey towards increased profits and ecstatic guests. https://lnkd.in/gtUUPifU #TourismIndustry #BusinessGrowth #CustomerExperience

The path to higher profits isn't always about booking more guests. It's about smart cost management. How? By mastering the art of expense control. From leveraging cutting-edge booking software to creative vendor negotiations, there are countless ways to streamline your operations and boost your bottom line. Imagine: Cutting administrative work by hiring smart Slashing overhead costs through strategic partnerships Negotiating better rates with suppliers All while maintaining - or even enhancing - the quality of your tours. Ready to hone your tour business into a lean, profit-generating machine? Let's explore the strategies that could truly change your approach to expenses and propel your business forward. https://lnkd.in/gYYRp-pX #TourismIndustry #BusinessStrategy #ProfitGrowth

You shouldn’t have to grow your business without support. One of the BEST things you can do for your tour business is to learn from the mistakes of others (hi…it’s me!) and lean on resources that are already out there…just ready for you to implement! That’s what we do at Guest Focus. We share our wins and losses so you don’t have to guess. You already know what works! Book a free 45-minute strategy call with us today and let’s see where we can take YOUR tour business! https://lnkd.in/gnZsw2jX #GrowYourBusiness

If scaling is something you’ve been working toward in your tour business, you’ll want to check out the Get Up and Scale podcast. And I’m excited to announce that I was recently a featured guest! We’re chatting about creating memorable tour experiences and I share details of my Unforgettable Product Pyramid and the importance of understanding your ideal target guest. Be sure to tune in and leave a comment on the video! https://lnkd.in/gt9-p7PT #GetUpAndScale #IdealGuest #ScalingYourBusiness

Master the art of upselling without overwhelming your guests! The key is striking the perfect balance between offering high-value upgrades and maintaining a streamlined booking process. Your goal? Enhance your guests' experience without making them feel bombarded by constant sales pitches. It's time to craft Upsells that excite rather than exhaust, boosting your profits while keeping your customers smiling! 💼😊 Learn more about how to master the upsell the right way! Watch our latest video. https://lnkd.in/gfiNywqe #TourBusiness #GrowYourBusiness #SalesTips

The secret to increasing your tour business revenue is here! Upsells and Add-Ons are the secret weapons that top tour operators are using to skyrocket their revenue, without pouring money into expensive marketing campaigns. By offering carefully crafted extras that enhance the guest experience, you can effortlessly boost the value of each booking. From digital delights to limited-time specials, we're sharing the proven strategies and best practices that will help you master the art of upselling. Get ready to see your profits surge and your guests raving about their unforgettable experiences. Tune into this week’s video now! https://lnkd.in/gjyC33Wv #TourOperators #RevenueGrowth #UpsellStrategies #GuestExperience

This week we launch a brand new series for tour business owners, “8 Weeks to Grow Your Profit.” Follow along as we talk about insider tips and best practices for our coaches and tour business community to boost your bottom line. And this week we kick it all off by leveraging an often-overlooked strategy that can not only maximize your profits but also create an excellent customer experience for your guests: Trip Protection. I’ll share real-world examples, best practices, and the potential impact of implementing Trip Protection effectively. And you’ll discover how to balance the value offered to your guests with your profit goals, and watch your business thrive. Whether you're a seasoned tour operator or just starting, our latest insights will provide you with actionable advice to take your profits to the next level. (And be sure to subscribe to our weekly newsletter so we can deliver more goodness over the next two months, right in your LinkedIn inbox!) #TourBusiness #ProfitBoost #TripProtection #Entrepreneurship

The secret weapon to increasing profits without sacrificing time or guest experience is here. It’s Trip Protection. This week, we're uncovering the incredible potential of this often-overlooked strategy that can add thousands to your bottom line and peace of mind to your ideal target guests. Join us as we explore best practices, real-world case studies, and data-driven insights that will help you implement Trip Protection seamlessly and effectively. 📊 Get ready to watch your profits soar! ✨ #TourOperators #RevenueBoost #TripProtectionTips #BusinessGrowthStrategy #TourismIndustry

Scaling a tour business beyond yourself requires more than just passion and knowledge. By implementing comprehensive guide training systems and detailed tour documentation, you can ensure consistent excellence across all your offerings. From establishing key deliverables to building a "story vault," these strategies will empower your guides to deliver unforgettable experiences that leave a lasting impression on your guests. Start taking action today and watch your business grow! https://lnkd.in/gmxKgn-9 #tourbusiness #guestexperience #businessgrowth

Choosing between freelance tour guides and in-house employees is a big decision for your business, but it can also be confusing. As a tour operator, navigating the complexities of this choice can be daunting, especially when considering factors like seasonality, business size, and legal compliance. This week on YouTube, we’re exploring the pros and cons of each option and sharing practical tips for finding the right balance for your unique business. Check out our latest insights and join the conversation - we'd love to hear your experiences and strategies for building a team that delivers exceptional guest experiences. 💡 https://lnkd.in/gd_duuEj #TourOperator #TourGuideBusiness #FreelancersVsEmployees