ONR

ONR

Business Consulting and Services

Richmond Hill, ON 782 followers

Helping brands establish and maintain unbreakable customer relationships

About us

Looking to build deeper trust between your brand and customers? At OnR, we guide brands through this CX Transformation process to ensure their approach results in greater and sustaining revenue and profits. We map out your CX Transformation journey to ensure you tackle the right challenges at the right time in order to quickly and efficiently deepen customer relationships. Our efforts center around improving the quality and usefulness of your brand’s customer knowledge. We accomplish this by helping you optimize your customer data collection process, showing you how to better transform customer feedback into actionable insights, creating processes to ensure effortless access for all to this vital information and most importantly training your team to better apply learnt customer knowledge into their day-to-day decisions and actions.

Industry
Business Consulting and Services
Company size
11-50 employees
Headquarters
Richmond Hill, ON
Type
Privately Held
Founded
2001
Specialties
Market and Consumer Insights, Website Optimization, Creative, Concept & Product Testing, Customer Segmentation, Customer Satisfaction and Loyalty, Competitive Benchmarking, Digital Experience, Customer Journey, Journey Analytics, Customer Journey Mapping, customer experience, CX, customer knowledge, C-Suite consulting, Management training, CX audit, and ROI

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