Symend

At Microsoft's Canadian headquarters, Digital Natives showcased their #AI innovations. Our CEO Hanif Joshaghani shared how Symend revolutionizes customer experiences and engagement with behavioral science. Watch the video below.

Attending the World Credit Union Conference next week? Keep an eye out for Echo and the rest of the Symend team to learn about how Conscious Engagement leverages behavioral science to help improve your member relationships🥇

📢 Our mission to end zombie engagement continues at the World Credit Union Conference in Boston, July 21 - 24! Symend helps you put your members first by leveraging behavioral science in your engagement strategies. Find us at booth 527 to learn more (and get yourself an awesome Echo the Zombie Dog plushie before we run out!) #WCUC2024 #ConsciousEngagement #BehavioralScience #CustomerBehavior World Council of Credit Unions (WOCCU)

In 2019, marketers who used three or more channels in any one campaign earned a 287% higher purchase rate than those who opted for a single-channel campaign. Beyond those results, meeting customers on the channels they're already using is what they expect. If you're not yet familiar, don’t worry. Our beginner’s guide shares the what, why and how to get started today: https://bit.ly/3KaRrz3

Q: How to turbocharge the second half of the year? A: Surround yourself with some of the most innovative companies and forward-thinking leaders in the industry, then listen and learn! I'm really looking forward to attending the Plug and Play June Summit next week. My goals for the event are: 👨🎨 Pay attention to how people are embracing creativity -- how is this benefiting everything from operations to problem-solving to growth strategies. 🏆 Learn best practices from other industries and figure out how I can apply them to Symend and role in helping to scale the company. 🤝 Meet some really interesting and smart people. If you are also attending, I'd love to connect and chat about how we can collectively drive positive change in customer engagement. Special thanks to Saeed Amidi, Eugenio Gonzalez, Letizia Royo-Villanova, Ismail Khalil and the Plug and Play Tech Center team for their continued support. #PlugandPlaySummit #ConsciousEngagement

Attending the Non-Prime Auto Finance Conference in Fort Worth this week? Stop by booth 16 to take home your own Echo the Zombie Dog plushie. And don't miss Symend's Discovery Theatre product showcase at 10:00 am on Thursday, June 6. Learn how you can end zombie engagement by leveraging behavioral science in your customer engagement strategies 🧠 #NAF2024 National Automotive Finance Association #ConsciousEngagement #BehavioralScience

This week at TRMA Canada's 2024 Conference, Symend's Senior Behavioral Scientist, Andrea Ranieri, Ph.D., shared her expertise on how the different stages of delinquency impact customer decisions and actions - and how telecommunication service providers can best adapt and support their customers. Interested in learning more? Connect with us today!

Find us at Open Banking Expo next week in Toronto! At Symend, we're redefining how financial institutions digitally engage with their customers by leveraging behavioral science in our outreaches. Find us in the Expo Hall to learn more. #OpenBanking #ConsciousEngagement #CustomerEngagement #BehavioralScience

Evolving how you provide support and service to your customers is integral to ensuring that they continue to choose you. While we’ve seen that evolution through AI chat bots, app and digital outreach, the role of your call center is changing too. Our latest blog outlines what to expect and how to prepare, including why a human-led approach is key. Take a look: https://lnkd.in/gSQy4n3y

As consumer debt levels reach new heights, businesses must adapt to ensure the financial stability of their business and their customers. In today's blog, we highlight recent data from TransUnion that reveals trends in consumer delinquency, credit, loans, and bills, and the opportunity that these trends present to enhance your relationship with your customers and help them manage their financial risk. We know that this can be the difference between maintaining them for a short while, or for life. Have a read: https://bit.ly/44WsW2b