Back from Becker's Healthcare Conference, and sharing a few things I picked up between deep dish pizza and a visit to The Beef, with a specific focus on the US vs. Canadian healthcare experience:
> Discussion on AI Scribes continues to be ubiquitous, and in many segments is the entirety of the AI/Gen AI discussion in healthcare. While leaders are acknowledging the importance of these tools to combat burnout, rightly or wrongly, scribes are not exempt from the ROI discussion (“will you see more patients?”)
> Canadian hospitals are (blessedly) sheltered from the revenue cycle management challenge facing US health systems - Nio Queiro put it well when detailing the 1300+ changes made for payer policies each year, “an impossible job for a human”.
> “Optimizing Processes with Data that Matters” was a remarkable session, and speaks well to the challenge in front of health systems in picking their initiatives, or as Tarun Kapoor, MD, MBA put it, moving the health system down the journey of “Data ➡ Information ➡ Insights ➡ Opportunity". In a land of plentiful options and often indistinguishable messaging for health systems, the organizations that build the right data foundations to pick the right opportunities will be the ones that succeed.
Special thanks to Michael Stamatinos for the restaurant recommendations.
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