Honored to partner with Hydro One, pioneering VR technology in utility training. Together, we're setting new benchmarks for customer care excellence. We're excited to see this partnership grow and the boundless potential it has for the future of learning! #HydroOne #VRVision #VirtualRealityTraining
Together with leading tech company VR Vision, we’re raising the bar for customer care in the utility industry by using 360° VR video to train customer service representatives. This collaboration marks a first of its kind in Canada for customer care utility teams and marks a significant leap forward from the traditional utility services training model. Approximately 530 Hydro One employees are being trained using VR from now until the end of June 2024. This innovative approach is transforming traditional training models, enhancing employee skills and delivering exceptional service to our valued customers. As we continue our commitment to customer service excellence, this partnership exemplifies our dedication to continuous improvement through technology. Watch the video to see how we’re not only investing in the present but also in the future, ensuring that Hydro One remains a trusted utility partner. More information: https://bit.ly/46LhExq #virtualreality #employeetraining #customerservice