Zafin

We’re on the cusp of a new year, and 2025 promises to be an incredible one, filled with opportunity. But before we look forward, let’s take a moment to reflect on this last year which was one of the most pivotal in our company's history. From our acquisition by Nordic Capital, to the transition to our new CEO Charbel Safadi, there was a lot of change. But some things never change, like Zafin’s commitment to excellence, which recognized us as the winner of 2024 Microsoft ISV Innovation – Americas Partner of the Year Award, and winner of the BIAN Transformation Adoption Leader Award, among other distinctions. We also continued to celebrate our team and the diversity that makes Zafin such an incredible place to work. And of course, we launched new products, features and capabilities that continue to enhance the experience of our banking clients. 2024 was an amazing year – now on to 2025! Check out our recap of the last year in our video below.

In our Winter 2024 financial services feature with Microsoft’s Chad Hamblin, we find out how Microsoft partners are helping financial services firms to enhance customer experience Read the full story with contributions from Katrin Henkel at ASC Technologies, Vimal Sethi at Backbase, Dorel Blitz at Personetics, Stephen Greer at SAS, Jason Shane at SymphonyAI, Christopher Weinfurt at Synergy Technical, Ozkan Erener at VeriPark and Chris D. at Zafin 👇 https://lnkd.in/dGWKY2gB #AI #Banking #Finance 

🌙🐍 Happy Lunar New Year! Welcoming the Year of the Snake 🎉✨ At Zafin, we’re inspired by the qualities of the snake—wisdom, transformation, and resilience—which are also at the heart of our mission to empower financial institutions with innovative solutions. 🧧 This Year of the Snake, we wish our clients, partners, and colleagues around the world prosperity, growth, and renewed innovation. Together, let's make this year one of lasting transformation and bold moves forward. 🌟 Here’s to a year of wisdom, creativity, and success. Gong Xi Fa Cai! 恭喜发财! #LunarNewYear #YearOfTheSnake

The Sapphire Awards ceremony may be over, but the buzz for our winners is still going strong. 💪 We honoured the very best at Zafin across multiple categories. One such prestigious category is Domain Excellence, which recognizes colleagues with deep expertise and exceptional performance in their fields. Our winners in this category demonstrated a level of excellence that inspires us all to deepen our knowledge and be the best we can be in our domains. 🚀 But they’re more than just award winners – they're exceptional colleagues and human beings! We asked Grace Wu, Haripriya Gandhi and Maruthi Soma about what inspires them, what amazing advice have they received, and how it feels to be a Sapphire Awards winner. ✨ #SapphireAwards #TeamZafin #CelebratingExcellence #InnovationInAction #TogetherWeThrive

The next five years will completely reshape the financial services landscape. We’re seeing a convergence of forces - technology, regulation, consumer expectations - pushing banks to reinvent themselves. For traditional banks, the biggest challenge is figuring out how to compete in this new environment without losing sight of their core strengths.  💪 However, the most significant disruptor isn't technology. It's the changing expectations of consumers.  The banking industry is facing unprecedented disruption, not in the distant future, but right now.  Explore the key forces transforming the industry through this carousel below. For deeper insights, read our full predictions here 👉 https://lnkd.in/g8RB9PKQ #CoreModernization #BankingEvolution #DigitalTransformation #Innovation #CustomerExperiences

🎙️ Episode 4 of Banking Blueprints podcast season 2 is now live! From fintech collaboration to employee excellence, this is a banking conversation you're not going to want to miss. Our host Dharmesh Mistry is joined by Chad Hamblin, Global Industry Director, Financial Services at Microsoft and Chris D., EVP Global Partner Strategy at Zafin, to discuss how CX is becoming the ultimate differentiator in the financial services world. ▶️ Listen here on YouTube: https://lnkd.in/eHJXZKUZ 📻 Listen here on Spotify: https://lnkd.in/edC67KJr #CustomerExperience #GenAI #Fintech #BankingInnovation #ZafinBankingBlueprints

Customer expectations in banking are higher than ever—and for good reason. With the rise of fintech innovation and cutting-edge technologies like Gen AI, the industry has an unparalleled opportunity to redefine customer experience (CX). 🎙️ In the upcoming episode of Zafin's Banking Blueprints Podcast, our host, Dharmesh Mistry, is joined by Chad Hamblin, Global Industry Director, Financial Services at Microsoft and Chris D., EVP Global Partner Strategy at Zafin, for an insightful conversation on how CX is becoming the ultimate differentiator in the financial services world. Key insights include: 💡 Redefining CX: It’s more than a flashy interface—CX is about hyper-personalization, proactive strategies, and seamless interactions across channels. 🤝 Fintech Collaboration: How traditional banks are working with fintechs to innovate and keep pace with customer demands. 🤖 Gen AI’s Role: From streamlining onboarding processes to delivering data-driven personalization, Gen AI is revolutionizing both customer and employee experiences in banking. 🎧 Dropping this week, stay tuned for the full episode! #CustomerExperience #GenAI #Fintech #BankingInnovation #ZafinBankingBlueprints

Unstoppable. Tenacious. Game changers. These are just a few of the words that define the winners of our inaugural Zafin Sapphire Awards - the premier global recognition program celebrating the best of the best at Zafin. ✨ These exceptional colleagues collaborated across teams, overcame challenges, and delivered outstanding results to drive our success forward. 🚀 Last week, we proudly announced and celebrated this year’s winners during the Zafin Kick Off. They distinguished themselves in several different categories, like Domain Excellence, Organization and Culture, Emerging Leader of the Year, Customer Delight Champion, Innovation Champion, Unstoppable Force, and Peak Performance.   We're incredibly proud of this year's winners. Congratulations to, Grace Wu, Haripriya Gandhi, Maruthi Soma, Ankur Mangal, Ashwini Padmanabhan, Anu Philip, Neha Tulaskar, Sonu Sam Mathews, Vinup Padma, Daisy Mehta, Faiz Premji, Hari krishnan, Hima Sasi, Ajay Raja Kannu, Tally Sweiss and Pete Kooner. 🎉 And an honourable mention to our finalists, who are all an essential part of what makes Zafin such an incredible company. We look forward to seeing what we can achieve together as a team in 2025! #SapphireAwards #TeamZafin #CelebratingExcellence #InnovationInAction #TogetherWeThrive

We are thrilled to announce that Zafin UK and Zafin India have been recertified as a Great Place to Work® for the fifth and sixth consecutive years, respectively! 🌟 This milestone follows our earlier recertification in Canada, as well as distinctions recognizing us as one of the best workplaces in technology and for mental wellness. These achievements make us proud, but they also inspire us to keep striving for more. To our employees—thank you for your honest and thoughtful insights. Your voice shapes the workplace we’re creating, and we’re grateful for your trust in us. Our leadership team remains committed to listening, learning, and taking actions that make Zafin an even better place to grow and thrive. Here’s to building not just a company, but a community where every employee can shine. ✨ #GreatPlaceToWork #ZafinProud #TeamZafin #WorkplaceCulture #EmployeeExperience

What an incredible journey these past few days have been! We wrapped up Day 2, and now, as we kick off our final Day 3 of Zafin Kick-Off #ZKO, the momentum just keeps building. On Day 2, we dove deeper into how we empower our customers through platform innovation. Our product teams shared groundbreaking updates, with a special focus on how AI is transforming our solutions and shaping the future of banking. From hyper-personalized products and dynamic pricing to building deeper customer loyalty with transformative rewards capabilities, the excitement is palpable! But it’s not just about innovation—we are laser-focused on action. Our Delivery Executives led engaging discussions on how we’re not only meeting client expectations but exceeding them, ensuring every partnership becomes a long-lasting success story. As we continue to grow and evolve, I’m proud to be part of a team dedicated to making a real impact, both for our customers and the communities we serve. The energy and enthusiasm here at #ZKO are contagious, and we’re more motivated than ever to tackle the year ahead. Let’s keep pushing the boundaries!