Happy International Women’s Day! #IWD2025 #AccelerateAction
关于我们
Welsend runs delivery centers in 26 cities in China, the Philippines and Malaysia with a workforce of 18,000+ people supporting the country’s industry leaders in manufacturing, technology, eCommerce, travel and transportation, and financial services etc. with customer engagement solutions across support media: phone inbound and outbound, chat, email, and social media. With recent critical wins of business from global household names, Welsend is making the value of combining state-of-the-art technology, world-class operations, and in-depth local knowledge into cost-effective and reliable solutions recognized by MNCs. What’s the point of not leveraging all competitive advantages the country offers? - If you’re thinking along this line, let’s talk! A few facts about us: ~ 70% sites located in Tier3/4 cities, with labor cost 20-35% lower than Tier 1/2 cities; > 90% site management hired locally; ~ 30 days on average needed to hire a team of 200 people; > 90% employee satisfaction; >95% client satisfaction; < 60 days needed to set up a brand-new site in any city of China, the Philippines and Malaysia.
- 所属行业
- 外包与离岸外包业务咨询
- 规模
- 超过 10,001 人
- 总部
- Weifang，Shandong
- 类型
- 私人持股
地点
Welsend员工
动态
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🚀 "When the promo wave hits, how does your customer service team stay ahead?" As e-commerce surges, flash sales and gamified campaigns aren’t just driving sales – they’re multiplying service challenges. 💡 Watch the video to see how we support customer service during peak times. 📈 #CXAccelerator #EcommerceCX #PromoReady #RetailInnovation #OmnichannelCX #CustomerExperience #PeakSeasonPrep
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Happy Valentine's Day! #ValentinesDay
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Watch the highlights from our 32nd-anniversary gala! 🎉 See how we’re celebrating our achievements and the incredible people who make Welsend what it is today. Here’s to another year of innovation and growth! #Welsend #Welsend32Years #WeWinAsOne #Celebration #TogetherWeWin
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On January 19, we gathered to celebrate 32 remarkable years of Welsend! 🎉 Our journey has been driven by the passion of our global team, the support of our families, and the trust of our partners. We’re proud of our achievements and excited about the future. Thank you to everyone who has been part of our story. #Welsend #Welsend32Years #WeWinAsOne #MilestoneEvent #TeamSuccess #GlobalVision
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Happy New Year! We're super grateful for all our amazing associates, partners, and clients. 2025 is here and we can't wait to see what's in store. Wishing you all a happy and successful year. Cheers! 🥂✨ #HappyNewYear #NewYear2025 #Success #CX #BPO
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🎄🔔Celebrate the warmth of Christmas and the promise of a New Year. Merry Christmas and Happy New Year from Welsend! 🎁✨ #MerryChristmas #HappyNewYear #BusinessGreetings
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🎉 Welsend Scores Another Win! Celebrating our third major accolade this month: the "Best Digital Service Innovation Outsourcing Award 2024". 🏆 This recognition affirms our relentless innovation and dedication to service excellence. Welsend is surfing the wave of digital transformation, elevating service standards and bolstering the digital economy. Adding to our joy, our CEO, Ms. Sun Wenling, has been honored with the "2024 Digital Service Leadership Award". Her vision and leadership have been pivotal in our journey. 🚀 We're grateful for this acknowledgment of our impact. A heartfelt thanks to all who've supported us on our path to greatness. 🌟 #Welsend #DigitalInnovation #ExcellenceInAction
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🎉 Another Achievement Unlocked! Welsend is honored to be recognized as one of the "Top 100 Digital Service and Service Outsourcing Enterprises of 2024." 🏆 Our commitment to digital excellence is further highlighted by the accolades received by our Shandong Call Center Industrial Park as a "Leading Service Outsourcing Park" and our CEO, Ms. Sun Wenling, as an "Outstanding Individual." We're excited about these milestones and look forward to continuing our journey in digital services and global outsourcing. 🚀🌐 #Welsend #DigitalServiceExcellence #OutsourcingInnovation
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