E.ON One

How does #AI support the #energytransition?💡   Particularly in the areas of #gridoperations🔌, #energymanagement⚡ and #customerservice☎, AI technologies can be leveraged for:   🚀Automation 🔎Data analysis ✅Process optimisation 🚨Fault detection 🤝 Enhanced customer experience 📈 Scalability and flexibility   In our latest article📄, we examine the applications of #AI technologies in solutions for the digital transformation of the #energysystem⚡, as well as the opportunities and challenges linked to their use and integration.   Read our article now (available in EN and DE)⬇

𝗝𝗲𝘁𝘇𝘁 𝗮𝗻𝗺𝗲𝗹𝗱𝗲𝗻 𝘇𝘂𝗺 𝗸𝗼𝘀𝘁𝗲𝗻𝗹𝗼𝘀𝗲𝗻 𝗣𝗮𝗿𝘁𝗻𝗲𝗿-𝗪𝗲𝗯-𝗦𝗲𝗺𝗶𝗻𝗮𝗿 𝗺𝗶𝘁 E.ON One am 28. November 2024: "𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁𝗲𝗿 #𝗞𝘂𝗻𝗱𝗲𝗻𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗶𝗻 𝗱𝗲𝗿 #𝗘𝗻𝗲𝗿𝗴𝗶𝗲𝘄𝗶𝗿𝘁𝘀𝗰𝗵𝗮𝗳𝘁" – Ein Praxisbericht der E.ON One GmbH und EWR AG zur KI-Lösung OneVoice Mit der #Energiewende stehen Kundenservice und Contact Center von Energieversorgern vor immer komplexeren Anfragen und steigenden Anforderungen. Dies führt oft zu längeren Wartezeiten und einer hohen Arbeitsbelastung der Mitarbeitenden. In diesem Webinar stellt E.ON One die innovative #KI-Lösung OneVoice vor, die auf der bewährten Parloa-Plattform basiert und speziell für die Automatisierung der #Kundenkommunikation in der Energiebranche entwickelt wurde. Erfahren Sie, wie OneVoice alle Servicekanäle integriert, den Kundenservice optimiert und die Effizienz steigert. Im Deep Dive beleuchten wir praxisnahe Anwendungsfälle und besprechen gemeinsam mit EWR, wie die Voicebot-Lösung erfolgreich integriert wurde und welche Erfahrungen in der Praxis gesammelt wurden. #KünstlicheIntelligenz #Energieversorgung #Kommunalwirtschaft 𝗜𝗵𝗿𝗲 𝗥𝗲𝗳𝗲𝗿𝗲𝗻𝘁:𝗶𝗻𝗻𝗲𝗻: Lena Müller-Kempe Nina S. Valerian Vogel 𝗛𝗶𝗲𝗿 𝗸𝗼𝘀𝘁𝗲𝗻𝗹𝗼𝘀 𝗮𝗻𝗺𝗲𝗹𝗱𝗲𝗻: https://lnkd.in/e_KpRkYJ

E.ON One representatives from our corporate development, finance and portfolio management teams are attending the 16th Merger Integration Management Forum💼 by Thought Leader Global in Amsterdam📍 to exchange about best practices in M&A transactions and post-merger integration💡 Great learnings and exchanges on how to manage M&A integration to drive business transformation🚀, create value✅ and ensure a joined corporate culture🤝

The E.ON One team keeps growing!🙌 We start this month welcoming 3 new colleagues in our team: 🚀 Victoria Wagner - Technical Product Owner - AI 🚀 Dr. Daniel Hußmann - Legal Counsel 🚀 Mattes Kersting - Working Student (Marketing and Communications) Looking forward to working together to keep driving forward the #energytransition through #digitalsolutions💡⚡ We wish you all a great start!💪 #wearehiring #recruitment #joinus #energytransition #digitalisation

“Data is everything when it comes to AI deployments”   Yesterday our very own Ruth Engemann joined the Parloa WAVE conference in Berlin speaking on how AI sustainably improves customer service in the utility market.   From automating repetitive tasks to enhancing personalised support, conversational AI solutions like OneVoice are helping businesses deliver faster, more flexible, and more efficient service to customers. ⚡🔧 On stage, Ruth shared best practices on how our OneVoice solution supports businesses in the utility sector with customer service questions.   A special thanks to our partner Parloa for hosting this amazing event and for having us! 🙌🤝 We truly value the innovative collaboration we’re bringing to the utility sector and are excited about what’s next! 🚀 #WAVE2024

A free digital tool to evaluate the best locations📍 to build new EV charging stations🚗?  ➡ That is possible now with our free version of SpotOne💡⚡ 🔎obtain usage data and grid connection cost estimations for mid-voltage charging stations in Germany 🔎get recommendations for the best locations to build a new charging station around a selected area based on criteria such as location capacity, existing stations in the area, usage score, etc. Try SpotOne for free today➡ https://Spot.One

Wir sind mittendrin beim #SWK2024 und freuen uns, dass unser Partner E.ON One mit dabei ist! Es ist einfach klasse, sich persönlich wiederzusehen und/oder kennenzulernen. Lena Müller-Kempe Carolin Manthey Christina Hein Giuliano Galati Eduard Weiss Tolle Gespräche und neue Impulse für die Zukunft der Energiewende ⚡ #SWK2024 #EONOne #Partnerschaft #VKU #Energiewende

There is no better way to wrap up the summer season than getting together for our annual company offsite!🙌   This offsite was the perfect occasion to take stock of the first half of the year and spend some quality time together🤝. It was fantastic to see how much our talented team keeps growing each year, and to share and celebrate our company achievements as one🎯💪 After great workshops and team activities, our batteries are now fully charged🔋 and we're ready to keep enabling and accelerating the energy transition with our digital solutions🚀⚡

Great exchanges at the first General Assembly of the #TwinEU project at the E.ON Energy Research Center⚡in Aachen During these past 2 days, the 8 project demonstrators have presented their development progress🛣 and identified use cases, as well as discussed diverse applications of cloud/edge computing, machine learning/AI, high-performance computing and big data🔢 to power digital twins💡 Within the German demonstrator, led by our colleague Felix Dorsemagen, we're working on grid monitoring🔌, grid planning and end-to-end flexibility management with a focus on congestion management, taking envelio’s Intelligent Grid Platform as the basis to develop the digital twin We’re very excited to be part of a project that will enhance observability, controllability and real-time monitoring🔎 in our grids, and that supports TSO-DSO interaction through enhanced data exchange🤝 Looking forward to the next developments and further collaboration with our demonstrator colleagues🚀💪

Learning about the recipe🥣 for successful AI-based solutions with our colleagues Berenice Pila Dí­ez, PhD and Ruth Engemann at our office day💡 Integrating AI models in our digital solutions🚀 allows us to ✅provide key data insights to optimise operations ✅enable companies to automate manual processes ✅enhance user experience and customer service In order to harness the power of AI in the #energysector⚡, data needs to be of good quality and varied so that AI models can learn from the energy system's behaviours to be able to automate manual processes, detect system inefficiencies and predict maintenance💡.