Plan.Net Group

Thrilled to announce: According to a study by Lünendonk & Hossenfelder, we’re not only one of the market leaders for Digital Experience Services (#DXS), we are also first place in the DXS specialists sub-ranking 🥇 The study shows: 📈 With a revenue growth of 13 %, we grew even stronger than the overall DXS market (4.4 %), despite the weak economy. 🔝 Customer Experience, Data & AI and DX Platforms are particularly in demand. 🤝 As DX projects become more complex, the need for end-to-end support is growing. As a partner for consulting, experience and technology services, we score with our broad and deep portfolio! 🚀 Download the full study and get all facts and figures on the DXS market and current technology trends here: https://lnkd.in/dQJVfKXF The German version is available here: https://lnkd.in/dXKy993E #WeGetItDone #DigitalExperienceServices

Werden #AIAgents unsere Arbeitswelt revolutionieren? 🚀 Ja, lautet die klare Antwort unseres Chief Transformation Officers Sebastian Küpers. Die wahre Magie zeigt sich, wenn mehrere spezialisierte Agenten im Team zusammenarbeiten: Sie erledigen jeweils Teilaufgaben und verbessern ihre Ergebnisse selbstkritisch, kontinuierlich und gegenseitig. So können sie Menschen in Bereichen wie der Wettbewerbsanalyse, Entwicklung von Content-Strategien oder von Design Tokens intellektuelle Fleißarbeit abnehmen und komplexe Aufgaben autonom lösen. 🎙️In der aktuellen Episode unseres Podcasts #TWELVECAST diskutieren unser Host Benjamin Majeron und Sebastian Küpers, was unsere neu gelaunchten #AgenticServices für die Agenturwelt bedeuten – heute und in der Zukunft. Unbedingt reinhören: https://lnkd.in/eCEhDEwV Mehr Infos zu unseren Agentic Services gibt's hier: https://lnkd.in/dmb4mfTn #WeComment #BeyondBoundaries Serviceplan Group

Welcome to the team, Julian Leutgöb! As new Managing Director at Plan.Net Austria GmbH & Co. KG, Julian will be pushing forward #PlanNet's role as a top partner for digital transformation in Austria – covering business consulting, experience, tech, data, and AI. Julian’s deep business and marketing knowledge, plus his vast digital and tech experience and strong growth mindset, make him the perfect fit to grow #PlanNetAustria as part of our #HouseOfCommunication in Vienna. Thrilled to have you on board, Julian! Follow the link in the comments for more info ⬇ #WeLoveWhatWeDo

Happy Customer, Happy Life 💞🌟 Happiness ist keine moralische Kennzahl, sondern eine ökonomische: unglückliche Kund:innen kosten bis zu 20 % des Umsatzes. Umso wichtiger: eine nahtlose Customer Journey! Denn ein gut orchestriertes Journey Management steigert den Net Promoter Score (NPS) und verbessert das gesamte Kundenerlebnis – Kund:innen sind zufriedener, empfehlen die Marke weiter und kaufen mehr. Wie das gelingt? Das haben Eldin Thomas von R+V Versicherung und unser #PlanNetJourney Kollege Lukas Paschke in ihrer Masterclass auf dem Serviceplan Group #InnoDay24 erklärt – in unserem Video fassen sie noch einmal die größten Fehler, Lösungen und den Vorteil des Journey-as-a-Service Ansatzes zusammen. Glückliche und loyale Kunden gewünscht? 👀 Der Customer Journey Excellence Check prüft, wie gut eine Kundenreise bereits ist und wo es Optimierungsbedarf gibt. Mehr Infos gibt es hier: https://lnkd.in/dqm9zXGB #WeHost #FuturePositive

8 gold awards at the Best of Content Marketing Award 2024 for the entire Serviceplan Group! 🏆 We're proud to have contributed to this success, with projects like the #Überverse, a community-driven, content-focused virtual onboarding experience created by our colleagues from Plan.Net Studios in partnership with Bizzlogic GmbH and German Wahnsinn GmbH. As the jury put it: "Great idea, great execution. New employees, likely from various locations, are onboarded seamlessly. The energy is just right!" Additionally, the #StopRepeatingStories antisemitism campaign, developed in collaboration with our colleagues from #Serviceplan and Mediaplus Group, was also recognized. Check the comments for the link to an article by HORIZONT (German only), showcasing all the gold winners. A huge congratulations to all our colleagues! #WeWin

🎬 Our Innovation Day highlights are here! 🚀 Missed the action at #InnoDay24 or want to relive the best moments? Check out our video recap from this inspiring event under the theme #FuturePositive. Our Serviceplan Group CEO Florian Haller said: “Let’s be optimistic, but not naively optimistic. We have the tools, the spirit, and the talent to shape the future. In fact, we have an obligation to stay positive about the years ahead.” We learned from the sessions and masterclasses how #AI and technology are not only reshaping industries but also transforming the way we live and interact with the world. We should embrace this change, or as Cathy Hackl said: “It’s not about technology controlling us – it’s about technology adapting to us. It’s empowering humans, not replacing them.” A big thanks to our speakers and partners RTL AdAlliance and REPUBLIC Marketing & Media Solutions for making it all possible! #WeHost

The #FuturePositive vibe is all around at #InnoDay24, with topics ranging from #AIAgents and #SpatialComputing to #CustomerJourney management and happiness as a success factor! Its 20th edition got off to a great start with our Morning Stage featuring journalist Adam Davidson, tech futurist Cathy Hackl and innovation economist Francesca Bria: 💡 How to feel optimistic about the future? In his talk, Davidson outlined from a world of insecurity to a world of uncertainty, fueling political extremism. However, he sees reasons for optimism: Many countries are uniquely well positioned to thrive. When it comes to AI and manufacturing, he even sees Europe ahead of the US. Davidson believes that with the US retreating from its position as a global superpower, we are entering a much more stable world. 💡Cathy Hackl calls for a protopic vision for the future which envisions a positive evolution of society and technology. We should see the AI revolution as a means of empowering, not replacing us. Spatial Computing is about to transform how we interact with the world, turning our physical surroundings into a canvas where digital and real-world content blend seamlessly. 💡Innovation economist Francesca Bria explains what it means to shape the future of cities: It's about engaging citizens and communities and developing infrastructure based on data. “Technology, AI, the use of data – it is not a parallel world. It’s affecting our real world. If we don't modernise our infrastructure, we'll become a digital colony and we won't gain sovereignty.” Thanks to our more than 30 inspiring speakers from all over the world and of course to our partners RTL AdAlliance and REPUBLIC Marketing & Media Solutions! Stay tuned for a recap of our masterclasses!  #WeHost #InnoDay24 Serviceplan Group

🚗 „High fährt nicht – high lässt fahren“ Seit dem 1. April gelten durch das neue Cannabisgesetz veränderte Regelungen für dessen Konsum und Anbau. Die Auswirkungen auf das eigene Fahrverhalten werden dabei oft unterschätzt. Der Deutscher Verkehrssicherheitsrat (DVR) e.V. und das #HouseOfCommunication Berlin klären darüber auf und haben eine Präventionskampagne gestartet: ohne Verbote, aber mit kreativen Lösungen 💡 Unsere Kolleg:innen von #PlanNetBerlin haben dazu die Kampagnenwebsite gestaltet: Konzeption, zugängliches Design und Content Creation sind auf Genz Z, Gen Alpha und die Millennials ausgelegt. Dabei vermittelt die humorvolle Ansprache die Risiken von Cannabis am Steuer ganz ohne erhobenen Zeigefinger.   Mehr Infos zur ersten Kampagne des House of Communication für den DVR nach dem Etatgewinn von Serviceplan Group und Mediaplus Group gibt es hier: https://lnkd.in/ef9_MRUs #WeCreate #SicherUnterwegs

It’s a new era of AI utilization in our industry: With today’s launch of our #AgenticServices, we are the first agency group to offer our clients fully autonomous AI solutions 🤖 Our Agentic Services rely on #AI agents that work autonomously to handle repetitive, time-consuming tasks traditionally handled by humans. At the same time, these agents can be guided and refined by human feedback, blending the efficiency of AI with the creativity and contextual understanding that only humans can provide. With our Agentic Services, our clients can now access services such as competitive research, content strategy development, and even the creation of design tokens – all powered by AI agents. These agents collaborate intelligently, delivering faster, smarter, and more scalable solutions than ever before. Interested in becoming part of our private beta? Find more information and get early access on our website: https://lnkd.in/g3hx3cDn #WeGetItDone Serviceplan Group

Tolle News: Future Marketing gehört zu den Top 10 der besten mittelständischen Unternehmensberatungen 2024!  Mit unseren Kolleg:innen haben wir das Beratungsangebot rund um die Zukunftsfähigkeit von Unternehmen innerhalb der Serviceplan Group in den letzten Jahren deutlich ausgebaut und entscheidende Beratungsmandate gewonnen. Dass wir in der Studie von Süddeutsche Zeitung, basierend auf einer Umfrage von Entscheider:innen im mittleren und oberen Management, überzeugen konnten und auf Platz 5 vertreten sind, macht uns sehr stolz! Glückwunsch an unsere Kolleg:innen. Alle Hintergründe zum Berater-Ranking gibt’s unter: https://lnkd.in/dfvEaxFx. #Consultancy #PlanNet #FutureMarketing #WeMakeItHappen #PassionateAboutYourTomorrow