UpsellGuru

London hoteliers, have you registered yet? Don't miss out on this one-of-a-kind gathering of industry experts and forward-thinking hoteliers (and hot wings aficionados!) What’s on the menu: 📊 Data-driven techniques to boost your hotel’s bottom line with Fabian Bartnick (Infinito Revenue Management Solutions); 💸 Practical upselling methods to increase guest spending with our very own Karl Schmidtner 💻 Managing and enhancing your online presence with Andre Kaufmann (TrustYou); 🚀 Leveraging the right data to transform your business. Secure your spot today! https://lnkd.in/diGsCATZ #WingsExtravaganza #UpsellGuru #HospitalityTech

Ready to elevate your upselling game? 🌟 Dive into our carousel for some fresh ideas that can enhance guest experiences and maximize revenue without the extra hassle. From engaging room upgrade bids to personalized offers tailored to your guests, these ideas can seamlessly fit into your workflow. Swipe through to find out how small things can lead to big wins. With UpsellGuru, you’ll have the tools to bring these strategies to life effortlessly - connect with us today! #HospitalityTech #UpsellGuru #UpsellingWins

Hoteliers, the holiday season is coming fast—are you ready?🎄 With more travelers looking for personalized experiences this year, smart upselling could be your key to maximizing revenue and boosting guest satisfaction. It takes more than just putting together offers; it takes understanding your guests, using your data, and offering something truly memorable. How are you preparing? Have you thought about what worked last holiday season? Are your new and festive experiences lined up? Get ahead of the competition and create a guest experience they’ll remember. Check out our latest blog for actionable tips! Let’s make this season your best yet.🎁 https://lnkd.in/g2ed_tBn

Shoutout to our colleague and a huge thanks to Profitroom for organizing and inviting us to co-sponsor such a forward-thinking event! We are honored to be part of shaping the future of the hospitality industry in this vibrant city. Here’s to many more collaborations with our incredible partners as we continue to push boundaries and innovate in the world of hospitality! 🌟 #FutureOfHospitality #HotelProfitability #UpsellGuru #Dubai2030

Personalization is key to turning a good stay into an unforgettable one. But are your upsell offers aligned with your guests' true preferences? 🔑 Pro tip: Personalization is powerful. Guests respond better to offers tailored to their preferences—whether it’s an upgrade based on their past stays or a unique experience crafted just for them. It's not about selling more - it's about offering more value. 📊 We want to hear from you! How do you align your upselling strategies with guest preferences? Take our poll below and share your approach!

Some hoteliers hesitate to embrace upselling, fearing that staff will see it as just extra work—leading to burnout, higher turnover, and lower performance. But this doesn’t have to be the case! Here’s how to make the process smoother and more engaging for your team: 💻 Leverage Technology: Did you know that 65% of hoteliers report adopting user-friendly technology is essential for overcoming staffing challenges? By introducing intuitive tools, you can simplify the upselling process, making it feel more like an opportunity to enhance guest experiences rather than an added chore. 🛎️ Implement an On-Arrival Upselling Program: Create an upselling initiative that kicks in when guests arrive. Set incentives and monthly targets that are simple to track to motivate your staff. By rewarding success, you boost revenue and encourage staff to embrace upselling as a key part of their role. 🙋 Provide Comprehensive Training: Equip your staff with the skills they need—not just to understand the benefits of upselling, but also how to confidently approach guests, present upgrades, and close the sale. Clear training on tracking and reporting upsell successes ensures your team feels supported and prepared. Let’s reframe upselling as an opportunity for growth! What’s your take? Share your experiences or strategies below! 💬 #HospitalityUpselling #On_ArrivalUpselling #StaffTraining #UpsellGuru

👀 Happening today and tomorrow - meet and connect with our colleague Nicola Hawitt at the Independent Hotel Show London 2024, taking place at Olympia London—the premier event for luxury and boutique hotels. Tickets are free, and there’s still time to register. Don’t miss out!

The future of hospitality is taking center stage in Dubai, and we’re thrilled to be part of it! 🌟 The Profitroom x UpsellGuru on Tour: Future of Hospitality will be on October 16 where our Middle East Business Development Manager, Konsuela Alatalo will share Advanced Upselling Strategies to Unlock Hotel Profitability—alongside key hospitality experts exploring forward-looking trends and innovations. We’re looking forward to this insightful event and being at the forefront of what’s next for the industry! #Profitroomontour #HospitalityUpselling #UpsellGuru

As online bookings are expected to reach 65% of all travel by 2026 (Phocuswright Global Travel Market Report 2024), pre-arrival upselling has become a key strategy for boosting revenue and profit. When guests book online, they’re already in the mindset of planning their ideal trip—and that’s where your upselling opportunities begin. Why Pre-Arrival Upselling Thrives with Online Bookings: 🌟 Perfect timing: Guests are still excited about their trip and are open to making enhancements—room upgrades, spa packages, or dining experiences fit naturally into their mindset. 🌟 Personalized offers: Online data allows you to tailor your upsell offers to each guest’s preferences, making the offers feel more relevant and valuable. 🌟 Frictionless process: With no face-to-face pressure, guests have the freedom to explore and choose options at their own pace, resulting in higher conversion rates. The potential is there—are you ready to unlock it? #PreArrivalUpselling #OnlineBookings #UpsellGuru

Wings, brews, and the hottest tips in hospitality—this is not your average industry event! 🚀 Join our Co-founder Karl Schmidtner and our awesome partners Fabian Bartnick of Infinito Revenue Management Solutions and Andre Kaufmann of TrustYou for a night where innovation takes flight (along with crispy wings 🐔). 👥 Mingle, learn, and get your fill— whether it’s wings or wisdom, we’ve got you covered. 🎟️ Book your spot now and don’t miss out!: https://lnkd.in/diGsCATZ #HospitalityTech #Networking #UpsellGuru #UKHoteliers #LondonEvent