Online reviews can make or break a business. Recent studies show that customers expect more from businesses than ever before.
In an era of smartphones and on-demand everything, local businesses have to adapt to the way customers seek out information. Customers expect more convenience, and they’re more willing to leave a business if their expectations aren’t met.
If you want to stay competitive and win customers before they even walk into the store, you’ll need to revamp your customer journey from a modern consumer perspective.
Join Podium experts to learn about local SEO myths that need busting and find out how you can improve your online reputation accordingly. Plus, get access to:
- New consumer trends
- A guide to improving your GMB listing
- And a step-by-step on gathering more high-quality reviews
Sponsored by Podium
Podium is redefining the way customers interact with local businesses. Through its Interaction Management platform, businesses can message leads and customers, get reviews and feedback, and communicate easily with their teams. Podium was named as one of Forbes’ Next Billion-Dollar Startups and powers over 55,000 businesses.