¿Cómo fomenta una cultura de comunicación en línea y remota positiva e inclusiva?

You should also consider that some people put their views out there to either just support or disagree. It gives them a sense of being heard rather than to gauge a reaction from the audience

Choosing the right tool is so important. It should align with the goals for the communication and the outcomes you desire. This is especially true when the message or the action is critical. In the days when everyone was in the office, you were able to stand in front of the person or audience and immediately be able to read their receptivity of your message. If there was misunderstanding or lack of clarity, the questions, debate, apologies, etc. could happen real time. What I see now is too many of us trying to carry on these types of conversations via email or chat. Instead we need to pick up the phone and talk immediately and directly to each other with the goal of alignment and resolution.

Agreed! People choose a medium that best suits them in terms of their preferred medium for receiving information. For instance, a person who prefers information disseminated via video may choose it as their medium to communicate their views

It’s key to speak transparent. To be respectful and especially appreciating in online communication!!! Because there is a lack of unaware Communication Tools (eg smell or facial expressions) which helps us in an OFFLINE communication to unterstand + interpret the message. As those tools are mainly missing in online communication, we must go the extra mile! Eg by making clear statements or using Smileys 😃🙏 in order to express our feelings.

However, if you had a specific audience, then the use of slangs and jargons may convey your message more clearly. For instance, if the message was intended for teenagers, there would be reduced impact if the language used was strictly formal.

Non-verbal cues and feedback, including tone, facial expressions, posture, and responses, are pivotal in shaping our online and remote communication. They add depth to our verbal message and need to align with it. It's not enough to simply be aware of these signals; we must understand our audience's cues too, interpreting them accurately and empathetically. These silent signals can inform us about potential issues within the conversation, fostering a more productive and engaged dialogue. As socially adept professional consultants, mastering this non-verbal language is key to unlocking the full potential of our group dynamic.

Use icebreakers early. Asking about a favorite vacation spot or dessert can seem simple, but it opens the door for deeper communication. So ask and share. Celebrate your participant’s favorites. Also, consider the toolset available. Can you use a poll or markup feature? Can you create a quick Mural board? Get interactive wherever possible.