Que faire si votre stratégie de relations publiques ne donne pas les résultats escomptés ?

- Analyze metrics to pinpoint gaps. - Reevaluate target audience and key messages. - Adjust tactics and channels based on performance. - Gather stakeholder feedback for refinement. - Stay flexible and adapt strategies as needed. - Continuously monitor and respond to evolving goals.

Even the EPA has a tendency to conduct studies midway through a clean-up so it can tweak its actions as needed. Campaigns are costly and advertising dollars high for short periods of time, for example in a Super Bowl commercial. I like to have a back-up design and language prepared ahead in case I need to change direction quickly and I have it translated in multiple languages whenever possible. Knowing your target audience is key as you can rarely appeal to everyone all.of the time.

When things are not working, it often points to something foundational such as omissions or oversights in research. I find it helpful to revisit the research stage to uncover new insights and adjust accordingly.

Revisiting and reassessing the strategy to pin-point where the plans went south is crucial in getting it right going forward. Every step, procedure, and method must be critically review with an objective mindset.

If the strategy doesn't work, go back to your audience portrait. There may be something wrong with it. Try to find a better insight and tone of voice. Do at least some basic research. Find 5-10 representatives of your audience and just talk to them. Ask them what social media they use, who their favourite blogger is. And/or at least use the existing analytics and survey results to adjust your strategy.

One thing I’ve found helpful is regularly revisiting audience personas and ensuring they evolve along with your market. It’s not enough to create a set of personas at the beginning of a campaign and then rely on them indefinitely. Audience dynamics can shift rapidly due to factors such as economic changes, social movements, or technological advancements. By making audience analysis an ongoing process, you can stay ahead of these shifts and adjust your strategy before you start seeing diminishing returns.

Understanding the audience and the suitable approach to engage them is significant in implementing the workable public relations strategy. In that view, regular audience's assessment and perception about the organization, brand will be instrumental to know the status of the organization's image in the public space and the required PR strategy and plans to adopt.

The optimization of Messaging should be an ongoing process to avoid stagnation and foster engagement. The psychology of audiences is different across platforms so it’s important to tailor the messaging to resonate with the audience demographic and psychogrsphics.

Review and Modify Tactics: Analyze which PR tactics (media outreach, events, content marketing) are performing well and which are not. Adjust your tactics accordingly. Leverage New Channels: Explore new or underutilized channels that might better reach your target audience.

Sometimes it’s not the campaign but the timing. Is your campaign conflicting with a major news cycle? Perhaps you’re pitching on a low pick up slot like Friday afternoon. Change tactics, win big

As an evolving profession, PR practitioners must continuously update their skills and industrial knowledge to improve their deliveries.