Alcmeon

Exciting times ahead! 🚀 Thanks to the continued strategic backing from our partners at Elevation Capital Partners, we are ready to accelerate our growth both in #France and internationally. Our recent acquisition of Simio strengthens our commitment to driving innovation in the world of customer engagement and WhatsApp conversational marketing. We are proud of this incredible partnership! 🤝 #Growth #Innovation #Investment #StrategicPartnerships

🔍 What's behind a great #customer #experience? At Alcméon, we believe the answer is - 'An Exceptional Conversation' 😎 Our team is committed to ensuring that 'conversations' are at the heart of your customer engagement strategy. Together with our clients, we’re shaping the future of #CX one impactful conversation at a time. 💬 Whether on WhatsApp, Messenger, Instagram, or Chat, Alcméon helps businesses stay ahead with smarter, faster, and more personalized communication. 🚀 Are you ready to join the conversation? Click below 👇 https://lnkd.in/gZn9NYWX

✨ Watch this engaging snippet from this year's Viva Technology featuring our COO, Valerie Daoud Henderson, and Tiphaine Venet, CEO of Simio, which is now part of the Alcméon journey! 🎉 This video highlights the shared vision, strong leadership, and passion for delivering great value to our customers. Both leaders embody the #synergy and #innovation that drives us forward. 🚀 We're eager to know which word you'd pick 😉 Comment below👇 #WomenInBusiness #Growth #Teamwork #VivaKPMG

☀ We are excited to announce our participation in the upcoming All4Customer Meetings in Cannes! 👉 Don't miss this unmissable event, where decision-makers and industry leaders in #customerexperience, #digitalmarketing, and #ecommerce, come together for two days of dynamic meetings! 🤝 Our team Valerie Daoud Henderson, Kevin Plantier, Martin Roesner and Hasan Hadid are looking forward to engaging with you and showing how Alcméon can help you take your customer experience game to the next level with the power of #conversations. 📍 Palais des Festivals et des Congrès de Cannes 🗓 September 18th and 19th Click here to register https://lnkd.in/eiWeJ4G8 🛬 See you in Cannes! #All4customermeetings #Cannes #meetings #Experienceclient #IA #Innovation #Relationclient

🌟 Delighted to share that our client SNCF Connect & Tech has received 3 prestigious awards at the #CXAwards2024, including a 🥇 in the 'Selfcare & Chatbot' category! 🚀 Today, SNCF Connect & Tech's use of #AI for enhancing the quality of customer interactions by providing personalized, relevant responses reminds us of our dream and our vision 10 years ago! SNCF Connect & Tech's 150 advisors in France now benefit from AI-powered answer suggestions in Alcméon's #unified inbox, that can be edited and enriched further by the advisors if needed, to provide accurate responses to each customer query. Result ⁉ 🤖 An #AIassistant that frees up time for the advisors letting them focus on customer interactions that drive loyalty in the long-term while having the comfort of 'ready-to-use' #quality responses at the same time; all through a simple click of a button in the Alcméon platform. 👏 Our heartfelt congratulations to SNCF Connect & Tech for winning this award, which highlights the impact of combining #GenAI with a #human touch. 💪 Stories like these propel us to push the boundaries of #CX technology each day and we are proud to support companies in their quest to redefine #customerengagement.

🚀 3 days to go! Make sure to register and attend on June 20 🚀

🔥 Registrations open for the Alcméon X Meta Webinar on 20th June 🔥 Join Tal Landman, Strategic Partnerships, Business Messaging at Meta, Fabio Castronuovo, Regional Director, Italy at Alcméon, Martin Roesner, Regional Director, DACH at Alcméon and Charles Doxuan, Chief Ecosystem Officer at Alcméon as they provide you with deep insights, advanced techniques and practical knowledge to maximize your #ROI through #WhatsApp #whatsappmarketing #customerengagement #customercare #webinar

🔥 Join us in Málaga, Spain for the DES | Digital Enterprise Show 2024 ! 🇪🇸 At this unmissable event on the Spanish summer tech calendar, we will be showcasing our latest developments in the #digitalization of customer service via #AI powered 'self-care' and AI enabled 'agent assist' among others 📍 MÁLAGA - FYCMA 📅 11-13 JUNE 2024 👉 Stand 1D408 in the French pavilion 🎟 Contact our dynamic Spanish team Valerie Daoud Henderson and Natalia Navarro for passes, who will be eager to meet you at the venue and discuss how Alcméon can partner with you in redefining your #customerengagement 👋 See you in #DES2024!

Are you fully leveraging the power of WhatsApp in your marketing and customer service strategies? It's never too late! Today, customers want to connect with the brands they love in meaningful, and efficient ways. They want to do this on their terms, at their convenience, and securely via their channel of choice, increasingly #WhatsApp. As a platform with one of the highest monthly active users (MAUs), it's an unmissable link in your #customerjourney. Join Tal Landman, Strategic Partnerships, Business Messaging at Meta, Fabio Castronuovo, Regional Director, Italy at Alcméon, Martin Roesner, Regional Director, DACH at Alcméon and Charles Doxuan, Chief Ecosystem Officer at Alcméon as they provide you with deep insights, advanced techniques and practical knowledge to maximize your #ROI through #WhatsApp ➝ What you'll learn in this #webinar: • Our latest figures and analysis of the effectiveness of WhatsApp as a customer engagement channel. • Success stories of our clients from France, Italy and Germany, their WhatsApp experiences and tangible results. • Best practices and inspiring use cases from different regions of the world to bring you global perspectives. Don't miss your chance. Register here today ➝ https://lnkd.in/dNqBG7US

Viva Technology 🚀🚀 DAY 1 for Alcméon Come visit us stand G28 Hall 1 - KPMG 🙏 KPMG Innovation KPMG France Any question on #conversationalcare and #conversationalmarketing powered by AI for Enterprise and SMB retailers and e-commerce, we are here to help ! Charles Doxuan Tiphaine Venet Kevin Plantier