Haven’t you heard? The Butler really did do it! And by “it,” we mean securing the Forbes Travel Guide’s 2025 Employee of the Year award. Congratulations to Raffles Hotel Singapore Singapore’s own Rashareena Ramli, whose dedication, creativity, and passion for hospitality have set a new standard for excellence. From heartfelt moments to unforgettable service, Reena truly brings the Raffles experience to life. Well deserved, Reena!
Raffles Hotel Singapore 𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐞𝐬 𝐑𝐞𝐞𝐧𝐚’𝐬 𝐑𝐞𝐜𝐨𝐠𝐧𝐢𝐭𝐢𝐨𝐧 𝐚𝐬 𝐅𝐨𝐫𝐛𝐞𝐬 𝐓𝐫𝐚𝐯𝐞𝐥 𝐆𝐮𝐢𝐝𝐞’𝐬 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐘𝐞𝐚𝐫 We are delighted to announce that Rashareena Ramli, our Senior Raffles Butler, has been recognised with the 2025 Forbes Travel Guide 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐘𝐞𝐚𝐫 Award at the official ceremony held in Monaco. Selected from hundreds of nominees worldwide, this award highlights employees who not only deliver exceptional guest experiences but also thrive in a work environment where they are valued and empowered. Reena embodies these qualities with her unwavering passion, commitment to excellence and deep understanding of true hospitality. Her journey at Raffles Hotel Singapore began in the housekeeping team, where her passion for service shone through. She soon transitioned to the butler team, mastering the art of personalised hospitality, ensuring every guest encounter was meaningful and memorable. Reena’s steadfast dedication was beautifully demonstrated when she reunited a returning guest with a cherished childhood memory, an ornate elephant figurine that had once adorned our suites. In another extraordinary moment, she and the team orchestrated a surprise Christmas celebration in March for a couple facing a bittersweet farewell. These acts of kindness are a testament to her empathy, creativity and commitment to making every stay at Raffles truly unforgettable. Forbes Travel Guide is known for setting the global benchmark in luxury hospitality and this recognition extends beyond ranking hotels, resorts and restaurants - it honours the people at the heart of it all. Reena’s achievement is a testament to the culture of excellence and service at Raffles Hotel Singapore, where our colleagues are empowered to create meaningful and memorable experiences. We extend our heartfelt congratulations to Reena for this well-deserved recognition: your dedication continues to inspire us all! #RafflesSingapore #ForbesTravelGuide #EmployeeOfTheYear #HospitalityExcellence #TheButlerDidIt