About us

Founded in 1933, Hang Seng Bank has continually innovated to provide best-in-class, customer-centric banking, investment and wealth management services for individuals and businesses. It is widely recognised as the leading domestic bank in Hong Kong, currently serving more than 3.5 million customers. Combining its award-winning mobile app and strong digital capabilities with a vast network of over 260 service outlets in Hong Kong, Hang Seng offers a seamless omni-channel experience for customers to take care of their banking and financial needs anytime, anywhere. Its wholly owned subsidiary, Hang Seng Bank (China) Limited, operates a strategic network of outlets in almost 20 major cities in Mainland China to serve a growing base of Mainland customers locally and those with cross-boundary banking needs. The Bank also operates branches in Macau and Singapore, and a representative office in Taipei. As a homegrown financial institution, Hang Seng is closely tied to the Hong Kong community. It supports the community with a dedicated programme of social and environmental initiatives focused on future skills for the younger generation, sustainable finance and financial literacy, addressing climate change and caring for the community. Hang Seng is a principal member of the HSBC Group, one of the world’s largest banking and financial services organisations. More information on Hang Seng Bank is available at www.hangseng.com.

Industry
Banking
Company size
5,001-10,000 employees
Headquarters
Hong Kong
Type
Public Company
Founded
1933

Locations

Employees at Hang Seng Bank

Updates

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    𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐧𝐠 𝐇𝐨𝐧𝐠 𝐊𝐨𝐧𝐠 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐖𝐨𝐫𝐥𝐝 We’re proud to join the government’s strategic mission to the Middle East, to strengthen Hong Kong’s role as a global super connector. Along with Hang Seng Indexes Company and Hang Seng Investment, we’re looking forward to expanding our presence in Islamic markets and fostering deeper financial cooperation between Hong Kong, mainland China, and key regions like the Middle East and ASEAN. As part of this effort, we’re excited to announce upcoming partnership that will open new opportunities for cross-border capital flows and innovation, benefiting investors in both regions. Stay tuned for the updates on these exciting collaborations. Diana Cesar, Rannie Lee, Rosita Lee , Wilfred Sit, Patrick Wong, Gilbert LEE, Anita Mo   #HangSengBank #HangSengInvestment #SuperConnector #HangSengIndexesCompany #WealthWise

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    𝐔𝐧𝐢𝐭𝐢𝐧𝐠 𝐅𝐚𝐦𝐢𝐥𝐢𝐞𝐬 𝐚𝐧𝐝 𝐓𝐞𝐚𝐦𝐬 – 𝐇𝐚𝐧𝐠 𝐒𝐞𝐧𝐠 𝐅𝐚𝐦𝐢𝐥𝐲 𝐅𝐮𝐧 𝐃𝐚𝐲 We celebrated the day filled with laughter, connection, and community spirit at our Family Fun Day. Nearly 4,000 colleagues and their families joined us for an unforgettable event that went beyond a simple gathering. Our Chief Executive, Diana Cesar, kicked off the day with an inspiring opening speech, setting the stage for a ceremony brimming with excitement. Special team challenges featuring Exco members added an extra layer of fun! With individual, team challenges and games on site, there was something for everyone. Highlights included award presentations to the winning teams and individuals, an array of workshops and booths hosted by NGOs and social enterprises. Our Employee Resource Group also facilitated enriching meditation sessions and sharing circles. We hope everyone had a great time! #HangSengBank #FamilyFun #TeamBonding #CommunityEngagement #LifeAtHangSeng 

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    𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐢𝐧𝐠 55 𝐓𝐡𝐫𝐢𝐯𝐢𝐧𝐠 𝐘𝐞𝐚𝐫𝐬 𝐨𝐟 𝐭𝐡𝐞 𝐇𝐚𝐧𝐠 𝐒𝐞𝐧𝐠 𝐈𝐧𝐝𝐞𝐱 Since its debut in 1969 with a modest closing point of 158.5, the Hang Seng Index (HSI) has soared beyond being an economic barometer serving the community. It has played a vital role in supporting Hong Kong to become a superconnector bridging Hong Kong with the global financial stage. As we commemorate HSI’s 55th anniversary in November, let's explore its journey and test your knowledge about the index. Cast your vote and share your thoughts! 🚀 Hang Seng Indexes Company #HangSengBank #HangSengIndexes #HSI #HSI55thAnniversary 

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    𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐢𝐧𝐠 𝐀𝐧𝐨𝐭𝐡𝐞𝐫 𝐖𝐢𝐧 𝐚𝐭 𝐭𝐡𝐞 2024 𝐄𝐟𝐟𝐢𝐞 𝐀𝐰𝐚𝐫𝐝𝐬 Our Preferred & Prestige Banking campaigns have scored significant results at the 2024 Effie Awards Hong Kong. Recognised by a distinguished panel of global judges, these prestigious accolades celebrate marketing effectiveness and our ability to meet strategic goals. We proudly brought home four impressive awards!   Preferred Banking: Be a Game Changer and “Carry” Yourself Campaign:   🏆 Bronze in Banking and Finance: General 🏆 Bronze in Business Challenges: Marketing Disruptors (𝘛𝘩𝘦 𝘴𝘰𝘭𝘦 𝘢𝘸𝘢𝘳𝘥𝘦𝘦 𝘪𝘯 𝘵𝘩𝘪𝘴 𝘤𝘢𝘵𝘦𝘨𝘰𝘳𝘺) 🏆 Merit in Marketing Innovation Solutions: Customer Experience Prestige Banking: CFO Campaign: 🏆 Bronze in Banking and Finance: General These achievements inspire us to continue creating more groundbreaking campaigns and innovate to enhance the experience for our customers.   #HangSengBank #2024EffieAwardsHongKong #MarketingExcellence #TeamWork

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    𝐃𝐫𝐢𝐯𝐢𝐧𝐠 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 - 𝐇𝐚𝐧𝐠 𝐒𝐞𝐧𝐠 𝐈𝐧𝐝𝐞𝐱 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 𝐋𝐚𝐛 𝐑𝐞𝐚𝐜𝐡𝐞𝐬 𝐊𝐞𝐲 𝐌𝐢𝐥𝐞𝐬𝐭𝐨𝐧𝐞   As the flagship initiative of the Hang Seng x Cyberport expanded partnership announced in June, Hong Kong's first Index Innovation Lab - aimed at accelerating the development of sophisticated indexes and providing a more diverse range of index offerings to the market - has achieved a critical milestone.   The Lab has organised a series of events and recruited over 200 participants to provide innovative solutions to meet this goal. These solutions leverage artificial intelligence and natural language processing to help Hang Seng Indexes Company streamline the calculation of the free-float adjusted factor (FAF) in stock index computations.   As next steps, we will explore the adoption of the selected solutions. Additionally, we will host a booth at the Cyberport Pavilion during Fintech Week Hong Kong 2024 to share more about this Lab. Alex Wong, Kim Lay, and Nancy Cheng will also serve as panel speakers at Fintech Week to discuss our latest innovative agenda. Stay tuned for more updates and check out the video about the Lab!   #HangSengBank #HangSengIndexesCompany #IndexInnovationLab #EverInnovating  

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    𝐂𝐫𝐞𝐚𝐭𝐢𝐧𝐠 𝐚 𝐌𝐨𝐫𝐞 𝐈𝐧𝐜𝐥𝐮𝐬𝐢𝐯𝐞 𝐁𝐚𝐧𝐤𝐢𝐧𝐠 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐟𝐨𝐫 𝐄𝐯𝐞𝐫𝐲𝐨𝐧𝐞   We’re dedicated to make banking more inclusive with new features at our branches! 🐩🐈Pet-Friendly Upgrade: After the success of Hong Kong’s first pet-friendly branch, we’ve now upgraded our Festival Walk Branch to offer a pet-friendly waiting area next to the Smart Teller. Customers can bring their pets while conducting banking services or even consult with branch staff in designated pet-friendly rooms. 👴🏻👵🏻Age-Friendly Enhancements: At the Shatin Branch, we’ve expanded the service area to better support elderly customers, with ergonomic seating, seated transaction counters, non-slip flooring, larger signage, and wheelchair access. By making these changes, we’re meeting the evolving needs of all our customers, creating a more welcoming and inclusive banking environment for everyone. #HangSengBank #CustomerCentricity #PetFriendlyBanking #AgeFriendlyBanking 

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    𝐇𝐨𝐧𝐨𝐮𝐫𝐞𝐝 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐆𝐨𝐨𝐝 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐫 𝐂𝐡𝐚𝐫𝐭𝐞𝐫 2024   We’re proud to announce that we’ve been awarded the Good Employer Charter 2024! This achievement celebrates the family-friendly culture we’ve nurtured and the employee-focused practices in place.   With flexible working options, comprehensive leave benefits, and well-being initiatives, we aim to make work-life balance a reality for our people. We are also enhancing flexibility in our medical and well-being benefits, including holiday trading and wellness options. Our goal is to create an environment where everyone feels supported and empowered to succeed both at work and in their personal lives.   A heartfelt thank you to our dedicated team for making this possible. Together, we’ll continue building a workplace where everyone can grow and thrive.   #HangSengBank #LifeAtHangSeng #GoodEmployerCharter #DEI #EmployeeWellbeing

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    This fall, our colleagues and their families connected with nature at Kadoorie Farm and Botanic Garden (KFBG) through volunteering and exploration. On Family Volunteer Day, we assisted in pulling weeds and crafted animal enrichment toys to support KFBG’s flora and fauna conservation efforts. The Family Education Tour also offered us delightful encounters with adorable animal ambassadors. Some even spotted nocturnal wildlife like civets and leopard cats during the night walk. As part of our Community Investment Strategy, we’re taking steps to raise awareness for biodiversity and are proud to support KFBG’s “Nature Walk and Treasure Hunt”. #HangSengBank #KFBG #CommunityEngagement #ESG #Biodiversity #SustainOurFuture

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    𝐅𝐨𝐫𝐠𝐢𝐧𝐠 𝐒𝐮𝐬𝐭𝐚𝐢𝐧𝐚𝐛𝐥𝐞 𝐏𝐚𝐭𝐡𝐬 – 𝐀𝐰𝐚𝐫𝐝 𝐖𝐢𝐧𝐬 𝐚𝐭 𝐇𝐊𝐐𝐀𝐀 2024 Forging Sustainable Paths – Award Wins at HKQAA 2024   We’re honoured to receive five awards at the “Hong Kong Green and Sustainable Finance Awards 2024” by the Hong Kong Quality Assurance Agency (HKQAA). These accolades recognise our achievements as an organisation in advancing sustainability and innovation:   🏆 Outstanding Award for Green and Sustainable Loan Structuring Advisor – Greater Bay Area Corporate 🏆 Pioneering Organisation in Green and Sustainable Finance Service (SMEs) – Visionary Digitalised Green Equipment Financing Framework 🏆 Management Awards for Net-Zero Contribution (All Operations) – Visionary Blueprint towards Net-Zero   Regina Lee, our Head of Commercial Banking, has been awarded the 🏆 Leadership Award for Green and Sustainable Finance Development for her dedicated leadership in developing the Bank’s sustainable finance. Under the leadership of Angus Wong and Kitty Cheung, CESGA® CEP ® and the continuous support from Shelley Zhou and Margaret Lou, our Sustainable Finance Team also received the 🏆 Strategist Award for Green and Sustainable Finance Development, recognising their efforts in continuously enhancing the Bank's sustainable finance offerings.   Our focus remains on supporting a low-carbon economy and collaborating with clients on their sustainable journeys, leveraging our expertise to shape a sustainable future and capture growing opportunities in the Greater Bay Area (GBA).   #HangSengBank #Awards #Leadership #Strategist #ESG #GreenFinance #SustainableFinance #HongKongGreenandSustainableFinanceAwards2024

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    𝐒𝐮𝐩𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐇𝐨𝐧𝐠 𝐊𝐨𝐧𝐠’𝐬 𝐍𝐞𝐭 𝐙𝐞𝐫𝐨 𝐉𝐨𝐮𝐫𝐧𝐞𝐲 Yesterday’s event brought together corporate clients and leading institutions like Hong Kong Exchanges and Clearing Limited (HKEX), MTR Corporation Limited 香港鐵路有限公司 and The Hong Kong and China Gas Company Limited (Towngas) to share practical insights on accelerating the transition to net zero. Participants explored strategies for managing Scope 1, 2, and 3 emissions, while networking opportunities fostered valuable collaboration. With the launch of the Hang Seng Carbon Academy, we’re supporting businesses in navigating their green transition and addressing climate challenges. #HangSengBank #SustainOurFuture #BusinessConnect #HangSengCarbonAcademy

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