Prudential Hong Kong

Are you tired of lengthy insurance onboarding processes? At Prudential, we understand our customers truly desire a smooth and efficient onboarding journey. That’s why, we are proud to be the first insurer in Hong Kong to introduce #MedScreen+, a digital underwriting tool developed in partnership with RGA. MedScreen+ leverages cutting-edge technology, including Optical Character Recognition (OCR) and AI, to streamline the assessment of medical reports. This innovative solution processes over 160 lab tests much faster than traditional methods, providing a fast, simple and transparent underwriting process for underwriters, while enabling our financial consultants to provide instant and indicative underwriting results to customers at the application stage. All these lead to a faster, better, more seamless onboarding journey. Prudential has a very clear promise: “For Every Life, For Every Future.” We remain committed to ensuring that your experience is not only efficient but also tailored to your needs. With MedScreen+, you can expect a faster, more transparent process that empowers you to make informed decisions about your health and financial future. Your journey with us matters, and we’re here to support you every step of the way. Let’s embrace a future where protection is swift and seamless! #PrudentialHongKong #MedScreen+ #DigitalUnderwriting #Insurtech #EveryLifeEveryFuture

Excitement filled Victoria Park yesterday, as the Prudential Hong Kong Tennis Open officially kicked off with a fun charity match. WTA stars, tournament director, Li Na, notable celebrities — Angela Yuen and Kaho Hung; renowned local athletes including Daniel Chan Ho Yuen, 2024 Paris Paralympic Games silver medallist, all rallying for a great cause. Proceeds will benefit local non-profits and support tennis training for underprivileged youth. Ivan Choi, our Chief Customer & Marketing Officer said the collaboration with HKCTA celebrates sportsmanship and fosters a healthier, more active Hong Kong. Tennis enthusiasts won’t want to miss the Prudential Tennis Open running until 3 November at Victoria Park. For details, please visit https://lnkd.in/g5pwftBp   #PrudentialHongKong #PHKTO2024 #WitnesstheGreatness #HKCTA #WTA250 #MegaEvent

Prudential’s strong business momentum is propelled by our diversified channel mix. Today, we hosted a networking cocktail for almost 170 esteemed brokerage partners, expressing our gratitude for their invaluable partnership and sustainable contributions to Prudential’s success.   Our senior management team highlighted our commitment to these vital relationships. As Prudential expands its brokerage channel with new partnerships, we remain dedicated to our core values of integrity, respect, and customer-centric ambitions. CEO Lawrence Lam emphasised, “Prudential is excited to continue collaborating with our partners, leveraging our shared strengths to achieve mutual business goals and drive future success.”   #PrudentialHongKong #Brokerage #WeSucceedTogether

We were the spotlight of tonight’s Hong Kong Insurance Award Presentation Gala, garnering the highest number of Top-3 Finalist Awards. Even more thrilling, we took home four Grand Awards. Known as ‘the Oscars’ of the insurance industry in Hong Kong, these accolades not only affirm our success in providing customer-centric solutions through innovative and comprehensive offerings, but also showcase our commitment to creating value for society.   The awards we received include:  Grand Awards - Outstanding Training and Development Award  - Outstanding Risk Management Award (Life Insurance) - Outstanding Claims Management Award (Life Insurance) - Outstanding Young Professional of the Year - Intermediary Award — Kelly Tong   Top-3 Finalist - Outstanding Customer Service Award (Life Insurance) - Outstanding Customer Acquisition and Engagement Award - Outstanding Campaign for Targeted Community Award - Outstanding Integrated Marketing Strategies Award  - Outstanding Risk Management Award (General Insurance)  - Outstanding Corporate Social Responsibility Award - Outstanding Agent of the Year Award — Alan Wong - Outstanding Young Professional of the Year - Intermediary Award — Bella Lam   Thank you for the support from business partners, customers, employees. We remain committed to live out our mission to be the most trusted partners and protectors for every life and every future. #PrudentialHongKong #InsuranceAwards2024 #EveryLifeEveryFuture #Awards #CustomerCentrity #WeSucceedTogether

We are thrilled to announce the expansion of our partnership with United Family Healthcare, following the successful collaboration with Shenzhen New Frontier United Family Hospital earlier this year. This significant milestone extends our services to Guangzhou and Shanghai, addressing the growing demand for cross-border medical services. By further strengthening our health ecosystem, this initiative empowers our customers to access unparalleled medical freedom and comprehensive healthcare solutions. As the first Hong Kong insurer to partner with Guangzhou United Family Hospital and Shanghai United Family Hospital, our eligible customers now benefit from streamlined Medical Expenses Direct Billing Services, ensuring seamless cross-border healthcare experiences. At a ceremony marked by our Chief Customer Operations and Health Officer, Candy Au Yeung and esteemed partners, we reaffirmed our commitment to providing more high-quality medical services options for cross-border travellers, reflecting our dedication to meeting our customers’ evolving needs. At Prudential, we listen to and understand our customers’ needs, providing top-notch, best-in-class health and protection services. We are committed to enhancing health journeys "For Every Life, For Every Future."’ For more details please visit: https://lnkd.in/eymjs7kJ #PrudentialHongKong #EveryLifeEveryFuture #MedicalFreedom #MedicalExpensesDirectBillingServices #CustomerCentricity #Partnership #CrossBorderHealthcare

What an incredible Sunday we had celebrating 25 years of partnership with Standard Chartered (SCBHK) at the "Love Beyond Generations" family day event! The atmosphere was filled with laughter, joy, and an abundance of love as our wonderful customers and their children enjoyed a delightful afternoon. From the bear chocolate-making session to the fun-filled game booths, there was something for everyone. We were thrilled to have the amazing celebrity Kelly Chen join us, sharing her heartfelt aspirations for her children and valuable insights on future planning. Her presence truly inspired us all! A special moment came when our CEO, Lawrence Lam, and Stephen Man from SCBHK raised a toast to celebrate this milestone and reaffirm our commitment to being a trusted partner and protector for our customers, helping them plan for a secure and happy future. Here’s to many more years of partnership and creating cherished memories together! #PrudentialHongKong #EveryLifeEveryFuture #LegacyPlanning #SCPrudential25thAnniversary #StandardCharteredHK

Today, we had the pleasure of hosting Angel Ng, a financial services veteran and the newest member of the Prudential plc Group Executive Committee, at the Prudential Hong Kong office.   Angel – who will spearhead our Greater China Strategic Business Group and oversee the Group Customer, Marketing and Wealth functions – was warmly welcomed by our CEO Lawrence Lam during an inspiring townhall. The event was attended in person by over 90 senior executives from PRUHK, with hundreds of other colleagues joining virtually from our offices across Hong Kong and Macau.   The townhall, facilitated by our Chief Human Resources Officer Callister Koh, was a fantastic opportunity for us to connect with Angel and hear her exciting vision for the future. She candidly shared her management philosophy – emphasising innovation, collaboration and customer-centricity. Angel also provided insightful perspectives on the future of the insurance industry and Prudential's role in it, bringing fresh dimensions and new energy to our business. Her vision truly resonated with the team, inspiring us all to strive for excellence and to be a winning team. But it wasn’t all business – Angel’s lively rapid-fire Q&A session revealed her favourite Cantopop star, dream holiday destination, and preferred hot beverage, adding a personal touch that brought her character and persona to life. #PrudentialHongKong #Leadership #TeamSpirit #WelcomeAngelNg

#OurReasonIsYou! Behind every smile from our customer lies a unique story, and behind every story is Prudential, supporting our customers every step of the way. Customers’ testimonials are a major source of inspiration for behind our commitment to continuously improve our services. As we are committed to being the trusted partner and protector for every life and every future, we treasure the time we spend #listening to our customers. This helps us #understand their needs and #deliver on our commitment more effectively. The Prudential Virtual Exhibition is powered by AI to transform the feedback from our happy customers into meaningful pictures. We hope you enjoy it! To find out more: https://lnkd.in/gbvkcd7w #PrudentialHongKong #CustomerCentricity #EveryLifeEveryFuture The customer opinions are derived from real customer feedback in Prudential's "Net Promoter Score," with possible minor text modifications. Prudential does not guarantee the accuracy of the information in this video and advises not to rely on it as a substitute for any professional advice. This video is produced and provided by an independent third-party service provider using artificial intelligence tools. The animations, photos and graphics in the video are purely fictional and have been computer-edited; any resemblance is coincidental. Prudential assumes no responsibility for any disputes concerning the animations, photos and graphics.

What an incredible day it has been at the Prudential Hong Kong Tennis 125! Enthusiastic tennis fans gathered at the Victoria Park Tennis Stadium to witness the fierce contest between extraordinary talents for the Singles and Doubles championships.   Our CEO, Lawrence Lam was joined at the event by David Haggerty, President of the International Tennis Federation, and Raistlin Lau Chun, JP, Under Secretary for Culture, Sports and Tourism, who presented the awards and cheque to the single champion and runner up. Prudential was the proud sponsor of this mega event. We remain committed to promoting a healthy lifestyle through tennis - sustaining this exciting momentum with the longstanding WTA 250 tournament coming up later this month. Can’t wait to see you back at Victoria Park! #PrudentialHongKong #PHKTO2024 #WTA250 #WTA125 #HKCTA #Tennis

We are overjoyed to share the fantastic results of our Blood Donation Drive that was just completed this Thursday! Thanks to your incredible participation, we collected around 800 packs of blood with close to a thousand enthusiastic colleagues taking part. This means our collective efforts have the potential to save up to 2,400 lives! Your enthusiasm and generosity have been truly inspiring. Whether you donated blood, encouraged others to participate, or supported the event in any way, you have made a significant impact on our community. We are also thrilled to announce that we have once again received the Elite Partnership Award from the Hong Kong Red Cross Blood Transfusion Service (BTS). This recognition is a testament to our ongoing commitment to making a positive difference. Thank you for embodying Prudential's mission of "For Every Life, For Every Future." Together, we are not just colleagues but a family that cares deeply about the well-being of our community. Let's continue this spirit of giving and support as we move forward. Your dedication is what makes Prudential truly special. #PrudentialHongKong #PrudentialBloodDrive2024 #BloodDonation #CommunitySupport #LifeSaver