Bulb Tech

🎉 Proud to announce another successful implementation of Bulb Tech's Proactive Network Maintenance (PNM) solution at A1 Hrvatska d.o.o. Croatia! 📊 The results speak for themselves: •        24% reduction in technical support calls •        20% fewer field interventions •        91% first-time resolution rate •        Significant NPS improvements •        5% reduction in equipment replacements 🔍 Our PNM solution is revolutionizing how A1 Hrvatska d.o.o. manages their HFC network, enabling: •        Automated issue detection and diagnosis •        Precise fault localization •        Proactive network maintenance •        Enhanced customer experience •       Real-time KPI monitoring and performance analytics 🤝 This successful implementation is a testament to the excellent collaboration between Bulb Technologies and A1 Hrvatska teams, delivering a solution that transforms network maintenance into a proactive, efficient process. 💡 Special thanks to A1 Hrvatska for their partnership and vision in bringing this innovative solution to life. Together, we're setting new standards in network management and customer service excellence. Read more ➡️ https://bit.ly/3B95wvS #NetworkManagement #Innovation #TelecomInnovation #CustomerExperience #DigitalTransformation #TechnologySuccess #BulbTechnologies #A1Hrvatska

🎉 Proud to announce another successful implementation of Bulb Tech's Proactive Network Maintenance (PNM) solution at A1 Hrvatska d.o.o. Croatia! 📊 The results speak for themselves: •        24% reduction in technical support calls •        20% fewer field interventions •        91% first-time resolution rate •        Significant NPS improvements •        5% reduction in equipment replacements 🔍 Our PNM solution is revolutionizing how A1 Hrvatska d.o.o. manages their HFC network, enabling: •        Automated issue detection and diagnosis •        Precise fault localization •        Proactive network maintenance •        Enhanced customer experience •       Real-time KPI monitoring and performance analytics 🤝 This successful implementation is a testament to the excellent collaboration between Bulb Technologies and A1 Hrvatska teams, delivering a solution that transforms network maintenance into a proactive, efficient process. 💡 Special thanks to A1 Hrvatska for their partnership and vision in bringing this innovative solution to life. Together, we're setting new standards in network management and customer service excellence. Read more ➡️ https://bit.ly/3B95wvS #NetworkManagement #Innovation #TelecomInnovation #CustomerExperience #DigitalTransformation #TechnologySuccess #BulbTechnologies #A1Hrvatska

🌟 We're proud to be part of a historic moment for Croatia's tech scene! Bulb Technologies and nine leading Croatian technology companies have established the Digital Support Systems Institute (DSS) - Croatia's first professional cluster for IT and critical infrastructure solutions. 🚀 Digital Support Systems Institute (DSS): Binom, Bulb Tech, Elektro Imber, GDi CMT Global (GDi GROUP LLC), Inducta d.o.o., UMBOSS, Integracija od-do d.o.o., Marčinković i partneri, REZIME // Law firm Reljić, Zelić, Židanić and Mar LLC, Triple Innovations 🔑 Why is this important?  ➡️We're joining forces to develop innovative solutions for critical infrastructure  ➡️Creating a robust ecosystem for Croatia's technological advancement  ➡️Opening new opportunities for international collaboration  ➡️Enhancing the competitiveness of domestic tech solutions globally 💡 The DSS Institute will act as a catalyst for innovation in key sectors - from telecommunications and energy to transport and healthcare. As emphasized by Tonko Obuljen President of HAKOM Council: "The joining of Croatian companies is beneficial for better competitiveness, and the cluster is a partner for discussing upcoming technologies." 🤝Together with our partners, we will develop innovative telecommunications, energy, transport, and healthcare solutions. #DigitalTransformation #Innovation #TechCroatia #CriticalInfrastructure #BulbTechnologies #TechnologyInnovation What's your view on the future of Croatia's tech scene? Share your thoughts in the comments!

🌟 Are you ready to revolutionize your business with generative AI? 🗒️Read our latest blog post to find out how you can overcome the biggest challenges when introducing generative AI. From reconciling data to addressing ethical concerns, we've got you covered. 💼💡 Unlock the power of AI with Bulb Technologies' Cempresso AI Studio platform. Read more and stay ahead of the curve! 🔗 https://bit.ly/3UfxtaS #GenerativeAI #AIAdoption #BulbTech #Innovation #BusinessTransformation #AIStudio #GenAI

In today's challenging economic landscape, businesses are racing to achieve more with less. But here's the secret weapon many are turning to: Artificial Intelligence in Customer Service. 🌟 Did you know that by the end of 2024, enterprises are projected to invest over $100 billion in AI solutions? It's a game-changer, promising incredible ROI and transformative benefits. Yet, navigating the AI landscape can be daunting, especially for newcomers. That's where our latest blog comes in! 📈 Check it out now: https://lnkd.in/dXcAnfeK 🔍 Topics: • Calculating ROI • Enhancing Agent Productivity • Driving Revenue Opportunities • Streamlining Data Analysis • Reducing Training Costs Ready to transform your customer service strategy? Drop your thoughts below! 👇 #AIinCustomerService #DigitalTransformation #CustomerExperience #ArtificialIntelligence #BusinessStrategy

In today's challenging economic landscape, businesses are racing to achieve more with less. But here's the secret weapon many are turning to: Artificial Intelligence in Customer Service. 🌟 Did you know that by the end of 2024, enterprises are projected to invest over $100 billion in AI solutions? It's a game-changer, promising incredible ROI and transformative benefits. Yet, navigating the AI landscape can be daunting, especially for newcomers. That's where our latest blog comes in! 📈 Check it out now: https://lnkd.in/dXcAnfeK 🔍 Topics: • Calculating ROI • Enhancing Agent Productivity • Driving Revenue Opportunities • Streamlining Data Analysis • Reducing Training Costs Ready to transform your customer service strategy? Drop your thoughts below! 👇 #AIinCustomerService #DigitalTransformation #CustomerExperience #ArtificialIntelligence #BusinessStrategy

Struggling to integrate AI into your current systems? Our latest blog post offers practical tips and strategies to simplify the process. 💡 Don't miss out on this valuable resource – check it out now: https://bit.ly/3vZf8qp #AIIntegration #BusinessTransformation #TechnologyIntegration #DigitalTransformation #TechTips #Efficiency #TechSolutions #AIStudio #BulbTech

🚀 Exciting News! Discover how AI is reshaping the contact center landscape in our latest blog post. From streamlining processes to improving the customer experience, AI-powered solutions are revolutionizing the way companies work. Dive into the future of customer service and unlock the potential of AI for your contact center today! Read more: https://lnkd.in/d8GdufZP #AI #ContactCenter #CustomerService #Innovation

Join us on the journey to redefine possibilities in AI! 🔗 https://lnkd.in/ddQ4FA5Q #AIStudio #BulbTech #AIDevelopment #AIInnovation