Everguest

💡 Ask Kitti: Responding to Mixed or Contradictory Feedback 💡 Mixed reviews can be tricky to navigate, but they also offer valuable insights if handled correctly. 🌟 In this week’s Ask Kitti, we’re breaking down how to approach and respond to feedback that feels contradictory or unclear. Here’s what you’ll learn: ✔️ How to identify the core message in mixed feedback ✔️ Tips for addressing differing opinions tactfully ✔️ Turning complex feedback into actionable improvements With the right tools to organize and analyze feedback, even mixed reviews can become opportunities to refine your services and show your commitment to guest satisfaction. 🛎️✨ #HospitalityTips #ReputationManagement #GuestFeedback #AskKitti

Your Tone, Your Brand, Your AI-Powered Replies 🎯 Guest communication is personal, and now, it’s effortless too. With Everguest Intelligence, you can automate review responses in a way that truly reflects your brand—whether that’s professional, casual, or bohemian. Authenticity meets efficiency. Let EVI handle the replies while you focus on delivering exceptional experiences. #HospitalityTech #GuestExperience #Automation

New to Everguest Intelligence? Here’s a quick look at how our AI-born platform is changing the game in hospitality: ✨ Enhancing Reputation & Guest Experiences: Delight your guests with intelligent feedback responses and tailored service, ensuring unforgettable stays. 📊 Empowering Operational Decisions: Leverage real-time insights and predictive analytics for smarter choices that boost efficiency. 🏨 Elevating Brand Image: Strengthen your hotel's identity by showcasing your values in every guest interaction. Why wait? Join top hotels and restaurants who trust Everguest Intelligence to elevate their services with cutting-edge AI! #Everguest #AI #HospitalityTech #GuestExperience #SmartSolutions

What a first day we had at International Hotel Technology Forum (IHTF) f Portugal! 😎🚀 Laura Misoka and Réka Sályi were superbusy all day, engaging in meaningful discussions, attending meetings with new prospects and a successful role-play presentation of our revolutionary AI-driven software on stage of Stream A. No worries, the ladies are now enjoying their well-deserved glass of wine - cheers for the day! 🥂 Did you miss meeting us today? Let's catch up on Wednesday, just visit us at our purple stand no30! #ihtf #everguest #everguestintelligence

How Can AI Speed Up Feedback Management? 🚀💬 AI surely simplifies managing vast amounts of feedback, but its true strength lies in the nuances. 🔍✨. With AI, you can track even the smallest guest insights, ensuring that no feedback goes unnoticed. More importantly, NLP (Natural Language Processing) and other AI methodologies help analyse the sentiment behind reviews – detecting trends, emotions, and patterns that would be nearly impossible to process manually at scale 🏨❤️. Curious about how it works? Check out our video! 🎥👇 #AI #NLP #ReputationManagement #EverguestIntelligence #TechInnovation

🇵🇹✨ Portugal is calling! Join us at the 22nd Annual International Hotel Technology Forum (IHTF) 2025 and be part of the future of hospitality! 🚀 After an incredible success in Dubai, we can’t wait to showcase our latest innovations to the European market! 🔥 Don’t miss out! If you're attending, make sure to catch the game-changing presentation by Laura Misoka, Chief Growth Officer—she’ll reveal how AI and Everguest Intelligence are revolutionising guest experience management, turning everyday tasks into seamless, data-driven strategies. 📊 Meet Réka Sályi, Everguest's Marketing & Brand Director, and discover how you can maximise your property's marketing efficiency using smart data insights from Everguest Intelligence. 🎯 See it in action! Visit us at Stand 30 for an exclusive, personalised demo and meet our team in person. 👀 Opportunities like this don’t come around every day—be there and stay ahead of the game! We can't wait to meet you in Portugal! 🇵🇹✨ #IHTF #IHTF25 #Everguest #EverguestIntelligence #HotelTech #GuestExperience

💡 Ask Kitti: Building a Proactive Review Strategy 💡 Waiting for reviews to come in is reactive—building a proactive strategy puts you in control of your reputation. 🌟 In this week’s Ask Kitti, we’re exploring how to create a structured approach to reviews that boosts engagement and builds trust. Here’s what you’ll learn: ✔️ Why being proactive matters for reputation management ✔️ Simple steps to encourage consistent, valuable feedback ✔️ How to align your strategy with guest expectations A proactive review strategy is more than just collecting feedback—it’s about fostering relationships and creating a better guest experience. 🛎️✨ #HospitalityTips #ReputationManagement #GuestFeedback #AskKitti

ChatGPT vs. Everguest Intelligence 🤖✨ – What’s the Difference? When it comes to AI, one size doesn’t fit all. While ChatGPT is a powerful general AI, Everguest Intelligence is specifically designed for the hospitality industry. 🏨💡 That’s why we call it Reputation Business Intelligence 📊🔍. ✅ Our team has invested time in training our AI to provide accurate responses and valuable insights based on guest feedback 🧠🎯. And this process is ongoing – excellence is a journey, not a destination. ✅ What sets Everguest Intelligence apart is its ability to learn your property’s unique features and improve based on your corrections and feedback. Unlike generic AI, our system remembers your adjustments and refines its responses over time. ✅ Moreover, our AI offers three distinct tones of voice, ensuring responses align with your property’s branding. 🔗 Check out our video for more details! 🎥👇 #ReputationManagement #GuestExperience #AI #EverguestIntelligence #CustomerRelations #TechInnovation

🌟 Double Victory for Everguest! 🌟 We're thrilled to announce not one, but TWO prestigious awards at this year's "Website of the Year" ceremony! 🏆 🎉 Special Prize for Technology Innovation: Everguest Intelligence has been recognised in the Technology Innovation of the Year category. This accolade highlights our commitment to transforming hotel management with cutting-edge AI solutions. Website of the Year - B2B Category: Our very own  www.everguest.com clinched the top spot as the Website of the Year in the B2B category, affirming our leadership and excellence in digital innovation. Thank you to everyone who made this possible. Your support inspires us to continue innovating. #Everguest #DoubleWin #TechnologyInnovation #B2BExcellence #WebsiteOfTheYear #AwardWinning

💡 Ask Kitti: Exploring Automation and Feedback Management Tools 💡 Managing feedback can be time-consuming, but automation tools are here to make your life easier! 🌟 In this week’s Ask Kitti, we’re discussing how technology can help streamline your processes and enhance guest satisfaction. Here’s what we’ll cover: ✔️ The benefits of automating review management ✔️ How to save time while maintaining a personal touch ✔️ Key features to look for in feedback management tools Automation doesn’t replace hospitality—it enhances it by giving you more time to focus on what really matters: your guests. 🛎️✨ @Kitti Gondos #HospitalityTech #ReputationManagement #FeedbackTools #AskKitti