Customer Insights Analyst

Job Title: Customer Insights Analyst
Location: Blended work model (remote and flexible)
Annual Leave: 27 days pro rata
Working Hours: 35 hours per week
Contract Duration: 12 months (Start Date: 9th September 2024)
Reporting to: Manager, Consumer Planning and Insights
Job Purpose:
Provide research expertise and support for a strategic quantitative research programme
Key Responsibilities:

1. 
   Research Programme Management:
   • Handle data management and analysis.
   • Manage sample quotas and weighting impacts.
   • Perform data quality checks and integration.
2. 
   Project Management:
   • Liaise with supplier agencies.
   • Monitor project scope, timelines, and budget.
   • Ensure quality and timely delivery.
3. 
   Insight Development:
   • Create research reports and presentations.
   • Collaborate with stakeholders for data interpretation.
   • Conduct bespoke data analysis.
4. 
   Insight Communication:
   • Produce and present research findings.
   • Create communications for external audiences.
5. 
   Stakeholder Management:
   • Maintain strong relationships with stakeholders.
   • Support industry and external stakeholder relationships.
   • Respond to queries effectively.

Essential Criteria:

• Minimum 4 years of quantitative research experience.
• Experience in consumer-driven organizations or research agencies.
• Strong understanding of statistics and analytical techniques.
• Proven project management and organizational skills.
• Proficiency in PowerPoint, Excel, and IBM SPSS Reporter.
• Degree-level qualification (Level 6 QQI Framework).

Desirable Criteria:

• Experience with various research projects.
• Awareness of human decision-making models (e.g., behavioral economics).
• Membership of MRS or Esomar.
• Participation in MRS/Esomar training events.

Candidates must have EU citizenship or Stamp 4 visa