Narvar

🎯 A new era of post-purchase experiences is here! 🎯 Introducing IRIS: the game-changing intelligence layer by Narvar that’s all about creating smarter, more personalized experiences for customers while driving meaningful growth for retailers. Narvar’s CEO Anisa Kumar says it best: "With IRIS as our foundation, we’re redefining the future of post-purchase, helping retailers unlock their full potential by turning every interaction into an opportunity to build trust, deliver on promises, and grow their business." 💡💪 Let’s unlock hyper-personalized experiences for your shoppers! #Innovation #RetailTech #PostPurchase #CustomerExperience #Narvar #IRIS

On the floor at Shoptalk, and the insights are already biting! Diana Bicicchi and Perri Camella from Signet Jewelers caught the SharkNinja keynote on Tuesday, and Mark Barrocas dropped a game-changing truth bomb: It’s not about being better—it’s about understanding what the consumer actually needs. Radical? Maybe. Effective? Definitely. Just ask the millions of people blending, vacuuming, and air-frying their way to happiness. Retailers, can you answer what your consumers need? #Shoptalk2025 #RetailInnovation #ConsumerFirst #Shoptalk 🎤 : David Morin

At Shoptalk this year, one theme stood out loud and clear: AI is here. Carly Horn, Head of Partnerships at Kustomer, told David Morin: Especially in customer service, the conversation isn’t just about AI-powered agents but about shifting from reactive support to proactive experiences. How can AI not just solve problems but anticipate and prevent them? How can brands use AI to transform customer support into a seamless, value-driven interaction? Exciting times ahead for AI in retail! #Shoptalk #AI #CustomerExperience #RetailInnovation #Shoptalk2025

The buzz at Shoptalk 🛍️ ? AI, the economy, and staying on offense, according to Katie Reeves with COS. Retailers are bracing for shifting consumer sentiment while also figuring out how to make AI actually useful (and not just another shiny object). One standout? AI-powered SMS marketing helping brands connect with customers in smarter, low-effort ways. Because if AI can send the right text at the right time, maybe it can finally save us from the generic "Hey, <first name>" marketing messages. How else are you using AI in your retail workflows? (And, if you're at Shoptalk, come chat with David Morin.) #Shoptalk2025 #RetailAI #Shoptalk 

Come say "hi" to Adam (our 🤖 barista) at Shoptalk! He'll make you a great cup of Joe while we share how world-class retailers are partnering with Narvar to unlock intelligent personalization "Beyond Buy." #AI #retailinnovation #postpurchase #BeyondBuy

We're ready for Day ✌ of Shoptalk! Stop by Booth 2140 for a cup of coffee (made by our 🤖 barista) and to chat about turning your post-purchase experience into a competitive advantage that... 🤖 Protects revenue 🤖 Retains revenue 🤖 Grows revenue 🤖 Increases operational efficiency See you there! #Shoptalk #postpurchase #retailinnovation #AI

Stop by Booth 2140 at Shoptalk and Adam (our robo-barista ☕ ) will fuel your next lap around the exhibit hall! 🤩

Need a coffee break at Shoptalk? ☕️ Swing by Narvar’s booth and meet Adam—our coffee-making robot with a knack for post-purchase magic! 🤖✨ As Adam crafts your perfect cup, discover how to transform your post-purchase experience into a revenue powerhouse. Stop in, sip up, and see firsthand how AI can elevate your customer journey. #Shoptalk2025 #RetailTech #PostPurchase #AI

🚀 Big news from us at Shoptalk 2025! 🚀 We just dropped some serious post-purchase power-ups: 🔹 Shield, a powerful solution for retailers seeking to streamline returns and exchanges while minimizing fraud. 🔹Shipping Protection to help retailers build consumer trust and unlock another revenue stream. 🔹 A deepened integration with Salesforce Commerce Cloud (SFCC), enabling retailers to offer customers even and uneven exchanges. 🔹 Enhanced returns and exchanges insights for Shopify retailers. 🔹 PDX, a unified post-purchase experience platform that makes it easier for retailers to scale personalization and deliver a consistent, seamless user experience. Retailers, it’s time to level up. If you're at Shoptalk, stop by Booth 2140! Learn more: https://lnkd.in/g87XcDbg #Shoptalk2025 #RetailInnovation #BeyondBuy

🚨 Returns are on track to become a $1 trillion problem this year. 🚨 To help retailers manage rising returns costs, streamline operations, and protect margins, Narvar, the #1 platform for intelligent personalization "Beyond Buy," today announced Shield. Shield is the industry’s most advanced AI-powered returns management and fraud prevention solution, backed by Narvar's IRIS™ technology. By seamlessly integrating intelligent return and exchange workflows with real-time fraud detection, Shield distinguishes high-trust shoppers from fraudsters at the moment of request, enabling hyper-personalized return, exchange, and refund options to drive up and reward loyalty. For the first time, retailers can now leverage consumer behaviors and AI to:  🟡 Proactively prevent fraudulent returns 🟡 Enforce eligibility rules 🟡 Introduce automated exchange options …all in one platform. Learn more about Shield here: https://lnkd.in/ghXqtE57