Tata Communications

Purpose-built, or purpose-lost? 🤔 Your IT infrastructure should be accelerating #performance, not causing bottlenecks. From legacy systems to #scalability struggles, the right foundation can make ALL the difference.

As the world gets more hyperconnected, seamless and personalised experiences aren’t just preferred—they’re expected! In this Storyboard18 article, Mauro Carobene, Vice President and Global Head – Customer Interactions Suite, Tata Communications, highlights the urgent need for businesses to recalibrate their customer interactions by shifting from an "inside-out" to an "outside-in" approach. He also deep dives into the importance of positive customer experiences, and the common challenges enterprises face, including siloed data, lack of collaboration and fragmented digital tools. Read the full article here 👉 https://okt.to/acpPX5 #TataCommunications #CustomerInteraction #CX

Your Android device might be secretly working for cybercriminals. 📱 The BadBox malware compromised over a million low-cost consumer devices, including TVs, tablets, and projectors, turning them into tools for fraud, credential stuffing, and proxy abuse. ⚠️ Despite earlier efforts to disrupt it, BadBox 2.0 has re-emerged, infecting devices in 222 countries. 🌐 🛡️ Find out how to mitigate this threat and stay ahead of other emerging risks in our latest #ThreatAdvisory update: https://okt.to/xqTAji #CyberSecurity #MalwareAlert #CyberThreat

What an incredible season-opener the #ThaiGP was! 🏁 As the riders went full throttle on the track, the tech powering the broadcast was leveling up too! With significant upgrades, #TataCommunications is making live production sharper, faster, and ready for the future with: 🎥 A major boost in video capacity from 96 to 180 🔄 A full refresh of our encode/decode systems 🖥 An advanced video Multiviewer to streamline operations and minimise our legacy baseband footprint 📡 Upgraded transmission and control pods to ensure seamless, high-quality broadcasts Here's a behind-the-scenes look at the #tech that makes it all happen! ⬇ Tata Comms Media

The future isn’t slowing down. Neither can CIOs. The internet took over a decade to transform businesses. ChatGPT reached 100M users in just eight weeks. The next wave of AI, edge computing, and immersive digital experiences will move even faster. CIOs aren’t just managing change anymore—they’re racing to stay ahead of it. Autonomous vehicles, real-time AI, and high-bandwidth applications are pushing networks to their limits. Those who prepare will lead, those who don’t risk falling behind. So how do you build a network that’s ready for what’s next? Dino Trevisani, Vice President & Head of Americas Region at Tata Communications, shares insights on what’s coming—and how to stay ahead. Read the full article here: https://okt.to/oBwNlC #DigitalFabric #DigitalInfrastructure #CIOLeadership #FutureofBusiness

With enterprises set to spend $7B annually on private networks by 2028, these networks are becoming a cornerstone for efficiency, security, and scalability. But to unlock their full potential, a well-planned strategy is essential. Join our Vice President and Business Head for IoT and Private Networks Solutions, Praveen Arora, for an exclusive webinar with experts from Kaleido Intelligence and Druid Software to discuss: ➡️ Top use-cases driving the demand for private network adoption ➡️ How to overcome industry challenges ➡️ Strategies to optimise private network deployment Register now: https://okt.to/DqPKJm #DigitalFabric #Private5G #IoT #PrivateNetwork #TataCommunications

The future of business communication isn’t built on legacy PBX—it’s in the cloud. Old systems come with high costs, constant maintenance, and limited flexibility. Business communication should empower you, not slow you down. Tata Communications GlobalRapide for Webex Calling, powered by Cisco’s Webex, delivers reliable, flexible, and future-ready communication, seamlessly meeting India’s regulatory requirements while enabling global connectivity. Rethink what’s possible with cloud calling that’s built for a world where agility and seamless collaboration are everything: https://okt.to/8QjTb0 #DigitalFabric #Webex #CloudCalling #BusinessCommunication

Your cloud should work to keep money in your pocket, not make you spend more. 💸 A one-size-fits-all approach leads to wasted resources, inflated costs, and underwhelming performance. The smarter choice? A purpose-built cloud that adapts to your workloads and #uncomplicates. Know more: https://okt.to/uhiOeF

In 2021, the Government of India (GoI) launched the world’s largest Smart Metering program, targeting 250 million customers. This initiative introduced the world’s first Metering-as-a-Service business model. At the India Smart Utility Week (ISUW), our Vice President and Business Head – IoT, Praveen Arora, will join industry leaders to discuss the program’s progress and strategies to accelerate large-scale #SmartMeter adoption. He will address key challenges, including deployment roadblocks, state-wise implementation complexities, and the need for a scalable network infrastructure to drive seamless adoption. Drawing from global and Indian success stories, Praveen will also highlight the critical role #LoRaWAN has played in overcoming connectivity and operational challenges, ensuring resilient smart metering solutions. Visit us at Booth 4 & 5 to gain valuable insights into the future of smart metering! 🔗 Learn more: https://okt.to/gWS3fH LoRa Alliance #DigitalFabric #IoTFabric

Is your CCaaS platform delivering results? Measuring the success of your Cloud Contact Centre as a Service (CCaaS) is essential for driving business growth and improving customer service. According to Tata Communications’ report with Evalueserve, around 57% of organisations rely on five key KPIs to assess the success of their CCaaS solutions. These insights can boost operational efficiency, agent productivity, cost savings, and customer satisfaction. Want to understand how these KPIs can optimise your CCaaS platform? Read the full report for more insights: https://okt.to/neAmVj #DigitalFabric #CustomerExperience #CCaaS #CloudSolutions