Get ready for a game-changing experience! 🚀 Velocity launches Vani AI - India's first AI-powered solution to manage customer interactions in the financial services sector. 🤖 We at Velocity have unveiled Vani AI - a pioneering GEN AI solution created to transform customer conversations across the financial services sector. Developed in-house, Vani AI executes calling tasks like collections, lead qualification, document gathering, and more with human-like conversational skills. 💬 Vani AI can understand context, regional languages, and accents with the help of generative AI and multilingual speech recognition capabilities. 🌐🗣️ We have developed Vani AI to help financial companies reduce operational costs involved in connecting with their customers. 💸📉 The future of AI-powered customer conversation starts now! Experience the Magic of Vani AI in the demo below! 🪄 Join the waitlist. Link in the comments. #VaniAI #GenerativeAIRevolution #FinancialDisruption #Velocity #AIInnovation
Co-founder and CEO at Velocity | Fortune 40 under 40 | Ex McKinsey, Elevation Capital | Hiring Product, Tech & Business leaders at Velocity
🚨 AI Launch Announcement: Exciting Update for Financial Institutions! Ever felt the pain of ineffective customer calls, poor customer experience and rising operational costs? We did too at Velocity. We figured that 60-70% of the work involves basic follow-ups and query resolution, which can actually be made 10X better using GenAI. That's why we created Vani AI, India’s first AI-based interactive calling solution for financial institutions 🚀 💡 Why Vani AI? - Higher Operational Efficiency: Put routine tasks like data collection, collections calling and sales qualification on auto pilot. - Human-Like Conversations: Vani speaks naturally, understands multiple Indian languages, and provides personalized, contextual responses in real-time. - Response accuracy: Vani gets trained on your organization's specific processes, policies, past call logs and real-time customer context for precise interactions. - Seamless Integration: Easily integrates with CRMs, calendars, and sends actionable next steps via Email/WhatsApp. - Human Agent Handover: Seamlessly passes the call to a human agent if needed or upon customer request. While many leaders acknowledge that GenAI will disrupt customer conversations, it is non-trivial to create a solution that can fully replace IVR and a large chunk of human calling too. Thanks to our team's hard work, we've solved multiple technical challenges (like local language understanding, interruption handling, background noise removal, and super low latency) resulting in a product that.. just works! Check out the live call below! 🤩 We've seen promising results using Vani AI internally, and we see the clear potential to transform our own customer calls into efficient, standardized, and cost-effective interactions. However, we figured that Vani's impact can be manifold higher if we productize it and make it available to other companies too. If you are keen to leverage Vani AI for your organization or just brainstorm about leveraging GenAI, we would love to chat! Drop a comment below or join our waitlist (link in comments) 👇 Please help us spread the word by liking / sharing this in your networks! 🙏 #GenAI #CustomerExperience #Innovation #FinancialServices #VaniAI #Velocity