I recently had this incredible opportunity to attend the 𝗙𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗕𝗿𝗮𝗻𝗱𝗶𝗻𝗴 Masterclass, powered by ETMasterclass and led by the trailblazers of the industry: Prof. Philip Kotler, Father of Marketing, Raja Rajamannar, Chief Marketing & Communications Officer and Founding President, Healthcare Business, Mastercard, Dr. David Aaker, Father of Modern Branding and Prof. Arvind Sahay, Director, MDI Gurgaon & Prof. of Marketing. Their insights were nothing short of revolutionary!
Mr. Rajamannar’s concept of 𝗤𝘂𝗮𝗻𝘁𝘂𝗺 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 was especially captivating. As we face a technology tsunami - tapping into tools like 𝗔𝗜, 𝗺𝗲𝘁𝗮𝘃𝗲𝗿𝘀𝗲 𝗲𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺𝘀, 𝗿𝗲𝗮𝗹-𝘁𝗶𝗺𝗲 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻𝘀, 𝗻𝗲𝘂𝗿𝗼 𝗽𝗼𝘄𝗲𝗿, 𝗮𝗻𝗱 𝗺𝘂𝗹𝘁𝗶𝘀𝗲𝗻𝘀𝗼𝗿𝘆 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝘀, Quantum Marketing is transforming marketing into a 𝘀𝗲𝗻𝘀𝗼𝗿𝘆-𝗿𝗶𝗰𝗵 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 that elevates brand engagement to new levels.
He took Mastercard’s marketing journey as an example to show how brand recall, awareness, and identity can be strengthened using multisensory marketing while creating a 𝘀𝗲𝗹𝗳-𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗶𝗻𝗴 𝗲𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺. His emphasis on initiatives like Mastercard’s distinctive cut cards for the visually impaired highlighted how brands can transcend mere transactions to create genuine societal impact. His belief that marketing should enrich consumer interactions across all senses was particularly striking.
Prof. Kotler’s insights were a masterclass in their own right. He outlined essential tools for navigating the 𝟱𝗔’𝘀 𝗼𝗳 𝘁𝗵𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗷𝗼𝘂𝗿𝗻𝗲𝘆—𝗮𝘄𝗮𝗿𝗲𝗻𝗲𝘀𝘀, 𝗮𝗽𝗽𝗲𝗮𝗹, 𝗮𝘀𝗸, 𝗮𝗰𝘁, 𝗮𝗻𝗱 𝗮𝗱𝘃𝗼𝗰𝗮𝘁𝗲—encompassing advertising, content marketing, CRM, and more. He also challenged us to rethink marketing as a holistic journey, guiding us through its evolution from being product-focused (Marketing 1.0) to ensuring immersive brand experiences (Marketing 6.0).
The quote that really hit home? “If you’re still in the sam business 5 years from now, you’ll be out of business.” A wake-up call to all of us: 𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗶𝘀 𝗻𝗼 𝗹𝗼𝗻𝗴𝗲𝗿 𝗼𝗽𝘁𝗶𝗼𝗻𝗮𝗹—𝗶𝘁’𝘀 𝗲𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹.
Dr. Aaker’s take on 𝗱𝗶𝘀𝗿𝘂𝗽𝘁𝗶𝘃𝗲 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 highlighted the vital role branding plays in addressing societal challenges, while Prof. Sahay’s insights into 𝗻𝗲𝘂𝗿𝗼𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 revealed how tapping into consumer memories can foster deeper emotional bonds.
This masterclass was a true testament to the idea that marketing is more than just demand generation—it’s about reimagining how we connect, engage, and communicate in an ever-changing landscape.
A heartfelt thank you to these incredible leaders for their insights!
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