VAANI: Omni channel Dialer Solution

VAANI is the best-in-class omnichannel contact center solution and awarded as the Most Innovative Product of the Year 2021. It is customisable based on the requirements of the clients. Coming along with Interactive Voice Response (IVR) menus, automatic skill-based routing, and noiseless call recording, VAANI is equipped with all modes of communication. Any business can sign-up and choose the modules they want to use and pay accordingly. VAANI, one of the sophisticated inbound call center solutions, will help you achieve 85% query resolution driving more than 35% cost reduction, happy clients and make your data more knowledgeable. Customers are at the core of any business. Offering niche experiences can therefore be key to fostering loyalty and encouraging advocacy. Equipped for all modes of communication, eDAS’s 360-degree call center solution – VAANI brings the right resources, insights, and processes together, to help step-up your customer experience.Powered by intuitive technology, VAANI – the all-in-one contact center solution - nurtures holistic interactions to help you adapt throughout the business cycle with agility and gain a competitive edge.

Website

https://edas.tech/digital-products/vaani-omni-channel-dialer/

External link for VAANI: Omni channel Dialer Solution

Industry

Software Development

Company size

51-200 employees

Headquarters

Thane, Maharatra

Founded

2019

Specialties

CRM, Dialer Solution , Predictive Dialer , and Callcenter Solution