Take customer experience to new heights with eDAS’s Omnichannel Contact Center Solution, VAANI. From smart call routing to real-time analytics, VAANI empowers teams to connect seamlessly, deliver faster resolutions, and optimize every interaction. Ready to transform your customer service strategy? Discover the power of VAANI today. https://ow.ly/BTqe50U01H6 #contactcentersoftware #contactcentersolution #cloudcontactcenter
eDAS - Eureka Digitisation and Automation Services
IT Services and IT Consulting
Thane, Maharashtra 15,755 followers
Simplifying Lives Digitally
About us
eDAS is a Digital automation company producing Software Solutions from on-Premise solutions to Software as a Service (SaaS) Solutions. We have Industry leaders with over 20 years of experience building Software for enterprise grade companies. Deeply committed to the success of their customers, this founding team have infused eDAS with a profound understanding of what it takes to build feature-rich customer service technology that is fast to deploy and super-easy to use. Today, eDAS offers innovative cloud as well as On-prem, contact center solutions & Sales Engagement Platforms that can empower mid- and enterprise-size businesses to deliver great customer & sales experience across all communications and messaging channels, faster and easier than ever before. We are proud to be at the forefront of technological innovations and market trends for communication. We as eDAS.tech invests heavily in research and development to bring those innovations to global customers and partners. We offer industry specific & completely customizable and easy to scale Solutions. Some of the industries that we have solutions for : • CCaaS Solutions/BPO Solutions/ • AI Bots, Chat Bot, Voice Bots and WhatsApp Bot • Healthcare Solutions • Education Solutions • Banking & Insurance Solutions • Hospitality • Marketing Agencies Solutions etc. How we help your business grow : Having developed smart solutions for numerous types of organizations, we know what matters most. • High availability all around the world Our services experience uptime more than 99.99% of the time. • Professional and free support Our support team can guide you through phone calls, chat, and email. • Get ready to experience growth Add some tweaks that will lead to better results. • Customer-driven innovation Our customers have a strong influence on our roadmap.
- Website
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https://edas.tech/
External link for eDAS - Eureka Digitisation and Automation Services
- Industry
- IT Services and IT Consulting
- Company size
- 201-500 employees
- Headquarters
- Thane, Maharashtra
- Type
- Privately Held
- Founded
- 2020
Locations
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Primary
Kapurbawadi Junction, Thane (W)
High Street Corporate Centre,5th Floor
Thane, Maharashtra 400607, IN
Employees at eDAS - Eureka Digitisation and Automation Services
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Pramod Prakash
Director Branding | MBA in Marketing
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Abhinav Arora
Angel investor : Building High-Performance Teams & Scaling Businesses
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Kalpana Chhetri
AVP Projects & Strategic Initiatives
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Vibin Vincent
Associate Director - Projects @ eDAS | Expert - Linux Administration,DBA,Dialers,High Availability, Web application, Shell scripting, Ansible etc.
Updates
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In this article, discover how Robotic Process Automation (RPA) is revolutionizing healthcare by automating routine tasks, improving operational efficiency, and allowing medical professionals to focus on what truly matters—patient care. Dive into the future of healthcare technology and see why RPA is a game-changer for the industry. Explore the Full Article! https://ow.ly/QsWL50TZ2QI #RPAinHealthcare #DigitalTransformation #PatientCareFirst #HealthcareAutomation #RPA #RoboticProcessAutomation
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Every small step counts on the journey to success. What’s your next move? Share your plans in the comments and let’s inspire each other to take action. #MondayMotivation #Thoughtoftheday #Totd
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This Bhai Dooj, we honor the strength and warmth of sibling bonds—a reminder of the trust and support we all need to grow and succeed. At eDAS, we believe in building partnerships that feel just as dependable, bringing powerful solutions to empower your journey every step of the way. Happy Bhai Dooj to you and your loved ones! May this day bring joy, prosperity, and lasting connections. #BhaiDooj #SiblingBond #HappyBhaiDooj
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Celebrating the Festival of Lights in every language! Join us in spreading joy and good wishes this Diwali! From our heart to yours, may your homes be filled with happiness, prosperity, and light. Share your favorite Diwali greeting in the comments. #HappyDiwali #Diwali #Diwali2024 #DiwaliCelebration #FestivalOfLights
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In today’s digital world, efficient communication isn't just a perk—it's a necessity. Cloud telephony is transforming business communication by eliminating outdated systems, cutting costs, and enhancing customer satisfaction. With features like dynamic call routing, smart auto-attendants, and comprehensive analytics, eDAS Cloud Telephony is designed to keep your business agile, scalable, and always connected. Ready to elevate your communication strategy? Discover the future of business telephony with eDAS! #Newsletter #MonthlyNewsltter #eDAS
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This Halloween, let your business show off its spooky good efficiency and unbeatable performance. No tricks, just treats when you unlock the power of smart solutions. #Halloween #HappyHalloween #Halloween2024
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What if you could turn every customer interaction into a moment of loyalty and satisfaction? With eDAS’s Omnichannel Contact Center solutions, you can! From seamless resolutions to empowering your remote teams, we’ve got everything you need to elevate your customer support. Let’s make it happen—explore our omnichannel solutions today! https://lnkd.in/drY--7Gz #customerexperience #cx #customerservice #contactcentersolutions #unifiedcx #ContactCentersoftware
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As businesses celebrate wealth and prosperity, there’s no better time to enhance customer experiences. Just like Dhanteras symbolizes an investment in gold and silver, investing in advanced contact center solutions can be a powerful step toward customer loyalty and business growth. With our integrated solutions, elevate every customer interaction, streamline operations, and lay a strong foundation for success. Let this festival of wealth inspire innovation and set your business on the path to unparalleled growth. Happy Dhanteras! #Dhanteras #HappyDhanteras #Prosperity #FestivalOfWealth #Diwali
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Imagine speaking, and your words instantly becoming text—no more typing! From speeding up document creation to enhancing customer service, speech recognition is transforming industries like healthcare, legal, and beyond. Ready to see how it can boost your business? https://ow.ly/h1xq50TT8GK #Wordoftheday #WOTD #CCAAS