SylloTips II Techstars '24

🎉 Proud moment for SylloTips! We’re thrilled to announce that we won the Innovation Award at SMAU Milan! It’s been an inspiring journey, connecting with forward-thinking companies eager to embrace AI. Congrats to our CEO Giorgio Barnabò, PhD, CTO Simone Silvestri and AE Leo Arcasenza for this incredible achievement! Special thanks to Marco Bertani and the team at Leonardo Assicurazioni srl Società Benefit for partnering with us to bring SylloTips to life within their innovative company. This is just the beginning—excited to keep pushing boundaries together! 🚀

✨ After the incredible edition in Paris, we are happy to attend SMAU in Milan on October 29-30 as well! 🇮🇹 🤖 Interested in why AI alone can’t succeed without human expertise? Visit us at booth B14, where our CEO Giorgio Barnabò, PhD, PhD, CTO Simone Silvestri, and AE Leo Arcasenza will be ready to chat. Also, on the 29th, don't miss our live pitching session at 1pm in Studio TV 2 during the Live Show “Strumenti Innovativi per supportare e potenziare il lavoro dei Dipendenti.” You'll also discover how SylloTips II Techstars '24 has been helping Leonardo Assicurazioni srl Società Benefit enhance access to both documented and tacit company knowledge. 🙌 A huge thanks to the fantastic SMAU team (Valentina Sorgato, Martina De Angelis) for their continued support! 🚀 Looking forward to seeing you there!

We’re thrilled to welcome Andrea Rossi to the SylloTips team! 🎉 After completing his PhD in AI and gaining experience at Translated and Google, Andrea is now bringing his expertise back to Rome. His journey has been inspiring, and we’re excited to have him with us as we continue our mission to extract and manage undocumented knowledge through AI. 🚀 Welcome aboard, Andrea! We can’t wait to achieve amazing things together! 👏

Excited to share that SylloTips is leveraging OVHcloud's powerful infrastructure as part of their Startup Program! 🚀 Together, we're simplifying knowledge management with AI, helping teams access the right expertise quickly and efficiently. Customer Support and IT support teams can now tackle challenges faster with automated solutions, freeing up time for more complex work. Thanks to our use of LLMs, Retrieval-Augmented Generation, and AI agents, SylloTips is streamlining internal knowledge-sharing for businesses everywhere. #AI #KnowledgeManagement #OVHcloud

🌈 Exciting News! Our CEO, Giorgio Barnabò, PhD, PhD, has been recognized in the 2024 Gaingels 100 for LGBTQIA+ founders! We couldn’t be prouder of his leadership and the incredible work our team is doing. This recognition highlights two of our core tenets: People & Community First - Openness and Cooperation. It’s an honor to be part of such an inspiring journey. Big thanks to Lorenzo Thione, Brian Lucksinger, Amanda Abbe, and the Gaingels team! 🙌 Check out the full article here: https://lnkd.in/gumCXDZ3 #NationalComingOutDay #LGBTQIA+ #RepresentationMatters

𝐓𝐡𝐢𝐬 𝐬𝐮𝐦𝐦𝐞𝐫 𝐦𝐚𝐫𝐤𝐞𝐝 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐦𝐢𝐥𝐞𝐬𝐭𝐨𝐧𝐞 𝐟𝐨𝐫 𝐨𝐮𝐫 𝐩𝐫𝐨𝐠𝐫𝐚𝐦: 𝟓-𝐲𝐞𝐚𝐫 𝐚𝐧𝐧𝐢𝐯𝐞𝐫𝐬𝐚𝐫𝐲 𝐨𝐟 Techstars 𝐢𝐧 𝐈𝐭𝐚𝐥𝐲 🚀 More than 𝟏𝟓𝟎 𝐟𝐨𝐮𝐧𝐝𝐞𝐫𝐬 from 𝟓𝟔 𝐜𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 participated in our 𝟓 𝐩𝐫𝐨𝐠𝐫𝐚𝐦𝐬, building companies in 𝟏𝟖 𝐝𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭 𝐜𝐨𝐮𝐧𝐭𝐫𝐢𝐞𝐬, spanning from the US, all of Europe, and all the way to Vietnam! In September we hosted our very first 𝐀𝐥𝐮𝐦𝐧𝐢 𝐑𝐞𝐮𝐧𝐢𝐨𝐧 to toast to the 5 year journey behind. 𝐀𝐧𝐝 𝐭𝐨 𝐨𝐮𝐫 𝐟𝐨𝐮𝐧𝐝𝐞𝐫𝐬 𝐟𝐨𝐫 𝐛𝐞𝐢𝐧𝐠 𝐮𝐧𝐬𝐭𝐨𝐩𝐩𝐚𝐛𝐥𝐞! 💚 𝐆𝐞𝐭𝐭𝐢𝐧𝐠 𝐭𝐨 𝐰𝐨𝐫𝐤 𝐰𝐢𝐭𝐡 𝐚𝐧𝐝 𝐥𝐞𝐚𝐫𝐧 𝐟𝐫𝐨𝐦 𝐭𝐡𝐞𝐬𝐞 𝐫𝐨𝐜𝐤𝐬𝐭𝐚𝐫 𝐟𝐨𝐮𝐧𝐝𝐞𝐫𝐬 𝐢𝐬 𝐨𝐮𝐫 𝐖𝐇𝐘! We are proud of what they accomplished, despite the obstacles of pandemics, wars, and ever changing investment landscapes. 𝐓𝐡𝐞 𝐧𝐮𝐦𝐛𝐞𝐫𝐬 𝐬𝐩𝐞𝐚𝐤 𝐟𝐨𝐫 𝐭𝐡𝐞𝐦𝐬𝐞𝐥𝐯𝐞𝐬. A special shoutout goes to the founders who faced setbacks and "didn’t make it", but keep pushing, continuing to build and evolve 🥊 But we didn’t do the journey alone! This is also an excellent opportunity to say 𝐓𝐇𝐀𝐍𝐊 𝐘𝐎𝐔: > To our 𝐩𝐚𝐫𝐭𝐧𝐞𝐫𝐬, Fondazione CRT, Intesa Sanpaolo Innovation Center and Fondazione Compagnia di San Paolo, for renewing our partnership twice > To the +𝟑𝟓𝟎 𝐦𝐞𝐧𝐭𝐨𝐫𝐬 𝐚𝐧𝐝 𝐄𝐧𝐭𝐫𝐞𝐩𝐫𝐞𝐧𝐞𝐮𝐫𝐬 𝐢𝐧 𝐑𝐞𝐬𝐢𝐝𝐞𝐧𝐜𝐞, who have supported our founders since day 1  > And to all the amazing 𝐚𝐬𝐬𝐨𝐜𝐢𝐚𝐭𝐞𝐬 who worked hands-on with the teams 𝐍𝐨𝐰, 𝐚𝐥𝐥 𝐨𝐮𝐫 𝐟𝐨𝐜𝐮𝐬 𝐢𝐬 𝐨𝐧 𝐠𝐫𝐨𝐰𝐢𝐧𝐠 𝐭𝐡𝐢𝐬 𝐟𝐨𝐮𝐧𝐝𝐞𝐫 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲! 𝐖𝐞 𝐚𝐫𝐞 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐧𝐞𝐱𝐭 𝟏𝟐 𝐜𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐰𝐡𝐨 𝐰𝐚𝐧𝐭 𝐭𝐨 𝐛𝐞𝐧𝐞𝐟𝐢𝐭 𝐟𝐫𝐨𝐦 𝐛𝐞𝐢𝐧𝐠 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐭𝐡𝐢𝐬 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲. 𝐀𝐩𝐩𝐥𝐲 𝐧𝐨𝐰 𝐛𝐞𝐟𝐨𝐫𝐞 𝐍𝐨𝐯𝐞𝐦𝐛𝐞𝐫 𝟐𝟎𝐭𝐡. -- Thank you Andrii, Ana, Petru, Evgeny, Alexey, Benedek, Benedek, Christopher, Domenico, Roberto, Taisa, Alessandra, Firas, Carlotta, Carlo, Giulio, Giorgio, Davide, Michele, Barys, Damiano, Bryan, Stefano, Emanuele, Nicola, Arianna, Ekaterina, Carlotta, Francesca, Martin, Virginia, Sheila and Caterina for making this first alumni reunion a special one ✨

Had a fantastic conversation about the challenges and potential in co-innovation between startups and larger companies like Tiscali 🤝. Excited to see how SylloTips II Techstars '24 will transform IT service desks by enabling auto-resolution of tickets directly through Microsoft Teams! 💡 Now, support agents can focus on complex tasks while repetitive questions get answered automatically 🔄. Big thanks to Luca Marnetto and Michele Pace for believing in our solution! 🙌

🚀 🚀 Auto-risolvi i ticket del service desk IT con l'AI di SylloTips direttamente in Ms Teams! Attività ripetitive come la reimpostazione delle password e l'installazione di software di routine frenano il vostro team IT. SylloTips utilizza l'intelligenza artificiale per automatizzare questi processi, liberando il vostro team per concentrarsi su problemi più complessi. L'approccio “human-in-the-loop” di SylloTips II Techstars '24 garantisce precisione e adattabilità anche alle domande più difficili. Siete pronti a semplificare il vostro support desk e ad aumentare la produttività? Scopri di più: https://lnkd.in/d8sjHHqV

🚨 IT support teams are facing daily challenges with repetitive requests, outdated systems, and scattered knowledge, leaving them unable to focus on more complex tasks. In this insightful blog post by Leo Arcasenza, we explore how AI can make a real difference by automating routine tasks, improving response times, and organizing knowledge for quick access. Giorgio Barnabò, PhD, our CEO at SylloTips II Techstars '24, also emphasizes the importance of having a human-in-the-loop 👥 for better accuracy and reliability. Check out the full post to see how SylloTips is transforming IT support! 🚀 🔗 https://lnkd.in/d-N2fEpX #ITSupport #AI #Efficiency #ServiceDesk #Productivity

🌟 Grateful to Paul Essery for a fantastic episode on The Tech Business Podcast (https://lnkd.in/dM9ewkHd)! We talked about how crucial execution is when turning ideas into successful products like SylloTips II Techstars '24. Tune in to hear our insights and the journey behind our execution strategy. Full interview on Spotify: https://lnkd.in/dJzNUTVr #SylloTips #Execution #ProductDevelopment #TechPodcast #Startups #PaulEssery