We are looking for a Technical Account Management Specialist to be inserted in our Technical Account function in our Headquarters in Piombino Dese (PD).
The chosen candidate will be responsible for providing customers with the best-in-class Pre and Post Sales services, focusing on products and processes to solve issues, addressing sales opportunities on assigned products and services.
Key Responsibilities
Supporting pharma industries in the selection of appropriate containers and devices, providing the best technical solution
Cooperating with customers, as a technical consultant, to identify unmet needs and proactively propose the best product or service
Arranging visits at customer’s plants in order to promote SG solutions or to facilitate the resolution of technical issues
Bringing voice of the customer within SG’s organization, achieving the right balance in the negotiation of Quality and Technical Agreements.
Acting as single point of contact for the customers in managing requests on already commercialized products
Qualifications
Requirements:
Education: Engineering or Scientific degree
Languages: Fluency in Italian and English. French, German or Spanish will be considered a plus
Experience: + 2 years in Technical Customer Support / R&D / Product Development
Skills: Customer Focus, Negotiation, Problem Solving, Technical Acumen, Decision Making and Curious mindset
Adherence to Stevanato Group’s Values: Trust and respect everyone; Be accountable; Be ethical, always; Listen and communicate with transparency and honesty; Deliver results
About Us
We are a dynamic organization with great customers and a culture where people are valued and empowered to deliver amazing results. We are also growing and looking to hire talented and passionate individuals to join our team!
Livello di anzianità
Esperienza minima
Tipo di impiego
A tempo pieno
Funzione lavorativa
Contabilità / revisione dei conti e Finanza
Settori
Fabbricazione di prodotti farmaceutici
Le referenze raddoppiano le tue probabilità di ottenere un colloquio presso Stevanato Group