UM Specialist Centre (UMSC) OFFICIAL

At UMSC, patient safety is more than a priority – it’s the foundation of everything we do. To commemorate this important day, we celebrated Quality, Safety, Health, and Environment (QSHE) Week 2024 with a range of exciting and impactful activities designed to promote safety, awareness, and collaboration in healthcare. Here’s a recap of our week: 1. Informative Booths: We hosted booths from PERKESO, IV Line & Phlebotomy Solutions, and Fire Fighting Equipment, providing valuable insights into workplace safety, infection control, and emergency preparedness. 2. Recycling Booth: Sustainability meets healthcare as we encouraged our team and visitors to engage in recycling and environmental consciousness through our dedicated booth. 3. Engagement Sessions: Our interactive sessions focused on key topics such as Ergonomics, Workplace Safety, and Clinical Waste Management, fostering a deeper understanding of how to create safer and healthier working environments for both staff and patients. 4. Patient Safety Goals Poster Competition: Creativity met innovation in our poster competition, where staff showcased their interpretations of patient safety goals. The enthusiasm and talent on display truly reflected our commitment to safety. 5. QSHE Virtual Scavenger Hunt: This exciting activity got everyone involved in an innovative and fun way, navigating through virtual platforms to find clues that led to vital patient safety principles. 6. Lighting Up for Safety: In a powerful visual tribute, we illuminated our external facade wall with an orange light to symbolise our unwavering commitment to patient safety. The glow serves as a reminder of the crucial role safety plays in healthcare. Each activity reflected our dedication to fostering a culture of safety and continuous improvement, reinforcing that patient safety is a shared responsibility. Let’s continue to work together to ensure safer care for all, every day. #WorldPatientSafetyDay #PatientSafetyFirst #UMSC #QSHEWeek2024

We are thrilled to unveil three significant advancements: the launch of Berlian Ward & Oncology Day Care, Delima Ward, and the UMSC Dental Specialist Centre. These new additions reflect our ongoing commitment to providing cutting-edge care and services for our patients. Berlian Ward, our latest gem, now features 16 beds and 18 seated chairs, increasing UMSC's overall capacity to 109 beds. Since its August debut, Berlian Ward has maintained an impressive occupancy rate of over 85%. We’re excited to revolutionise patient care with our upcoming Intelligent Ward Management System, i-Ward, integrating AI and state-of-the-art technology for enhanced efficiency and service. UMSC Dental Specialist Centre, our first subsidiary located in Bangsar, now offers integrated dental and medical care under one roof, allowing us to better serve the community with comprehensive services. This momentous occasion was graced and officiated by esteemed leaders, YBhg. Professor Dato' Seri Ir. Dr. Noor Azuan Abu Osman (Vice Chancellor of Universiti Malaya),YBhg. Datuk Zulkarnain Md Eusope (Chairman of UMSC), YBhg. Dato’ Ahmad Nazri Abdullah (Board Member of UMSC), YBrs. Puan Norzaiton Senusi (Chief Executive Officer of UMSC),YBrs. Professor Dr. Firdaus Hariri (Dean, Faculty of Dentistry of Universiti Malaya), Board Member of UMSC Dental Specialist Centre. Board of Directors, Universiti Malaya and Senior Management Team of UMSC This milestone event showcases UMSC's unwavering dedication to advancing as Malaysia’s Premier Quaternary Healthcare. It’s an honor to work closely with UMMC, the Faculty of Dentistry of UM, the Faculty of Medicine of UM and all collaborating parties who have brought this come to life. We look forward to continuing our journey of excellence, always striving to serve the community with enhanced care, groundbreaking innovation, and a deep sense of compassion for our patients and their families. Our goal is to not only meet but exceed expectations, as we lead the way in transforming healthcare for a brighter, healthier future. #BerlianWard #DelimaWard #UMSCDentalSpecialistCentre #IntelligentWardManagement #HealthcareInnovation

Calling all Malaysian Doctors! Join our Virtual CME Webinar for General Practitioners on Wednesday, 4th September 2024 (1.00 PM - 2.05 PM). Don’t miss out on our upcoming CME Webinar which will be focusing on Integrated Management of Asthma & Eczema: Bridging Dermatology & Respiratory Medicine Explore the latest advancements, approach and strategies. Register now to secure your spot for this expert session! The talk will be hosted on the Docquity platform. Download the Docquity App via Google Play or Apple Store, or register directly using this link: https://lnkd.in/g252VHZu *Terms & conditions apply. #UMSC #CMEWebinar #ExpertSession

We are excited to be part of the conversation on healthcare’s digital transformation at Hospital Management Asia 2024 (HMA2024). We recognize that real change goes beyond just implementing new technologies; it requires evolving mindsets, creating innovative processes, and building strong relationships. In this spirit, our Chief Executive Officer, Puan Norzaiton Senusi, is honored to be a featured speaker at this conference. Her session on patient experience reflects our commitment to these principles, showcasing her expertise and dedication to advancing healthcare management. By using regression analysis models to enhance patient care, she has inspired meaningful discussions that align with our vision for transformative and innovative hospital management. #UMSCLeadership #HMA2024

(www.biipxasia.com) 🌟Speaker Spotlight: Norzaiton Senusi🌟 Ahead of the 4th Annual Patient Experience & Engagement Summit, we sat down with Norzaiton Senusi, Chief Executive Officer, UM Specialist Centre (UMSC) OFFICIAL to discuss the future of patient experience in the digital age! As a featured speaker, she will share insights on how technology and human touch are reshaping patient care. 📅 Conference: September 17th - 18th, 2024 📍 Location: Millennium Hilton Bangkok, Bangkok, Thailand 🔗 Register Now: www.biipxasia.com/register Interview Highlights: 1️⃣ Integration of Technology & Human Touch: Discover how telehealth, AI-powered chatbots, and wearable devices are improving patient access, personalization, and engagement. 2️⃣ Case Studies in Action: Learn about successful implementations like the UMSC QCare mobile app and Virtual Queue system that have enhanced patient experience. 3️⃣ Balancing Tech & Human Care: Explore the challenges and solutions in maintaining a personal touch while integrating new technologies in healthcare. 4️⃣ Future Tech Trends: From robotic surgery to AR/VR, find out which innovations are set to drive the next wave of patient experience and engagement. 5️⃣ User-Friendly Innovations: Insights on ensuring that new healthcare technologies are accessible and user-friendly for all. 6️⃣ Key Takeaways for Attendees: Norzaiton emphasizes the importance of automation, patient engagement, and fostering a culture of innovation. 🔗 Read the Full Interview: https://lnkd.in/gBs6aBsi 🔗 Explore the Agenda: https://lnkd.in/g7MVNEz4 Don’t miss Norzaiton Senusi's session and the chance to explore how cutting-edge technologies are transforming patient care. Register today! #pxasia #PatientExperience #PatientSafety #HealthcareInnovation #digitalhealth #HealthTech #AsiaHealthcare #BII #PatientEngagement #TransformingHealthcare BII Asia

Recently, UMSC has soft launch of its new Ward Berlian which located at Menara Timur, UMMC. Our Chief Executive Officer, Puan Norzaiton Senusi, Senior Management Team, and dedicated consultants are proud to first witness this expansion, which includes an additional 16 beds to better serve our patients. This significant upgrade allows us to enhance patient care with more space and improved amenities, all while maintaining our commitment to comfort and better patient experience. With these additional beds, we’re not just expanding our capacity—we’re enhancing our ability to provide exceptional, compassionate care to more patients as Malaysia’s Premier Quatenary Hospitals. #QuatenaryCare #BerlianWard

It was our great pleasure to have delegates from UKM Specialist Center (UKMSC) and Jerudong Park Medical Centre, Brunei visiting us. The visit has provided us the opportunity to exchange experiences and views on the future of healthcare with a different touch. This partnership embodies our common resolve and dedication to progressing as Malaysia's Premier Quaternary Hospital. Together, using the power of collaboration and combining our collective knowledge, we are advancing a more efficient and patient-centered healthcare. It also demonstrates our unwavering commitment to excellence and further ignites our drive to innovate and lead in the healthcare sector. #Quaternarycare #UMSC

UMSC recently had the privilege of welcoming a distinguished delegation from the Health Transformation Office, Ministry of Health, and the World Bank. The delegation was warmly received by our CEO, YBrs. Puan Norzaiton Senusi, YBhg. Dato’ Lock Peng Kuan, Board of Director, and other senior management members. During their visit, they toured our facilities, including the Specialist Outpatient Clinic (SOC) and our newly renovated wards at Menara Timur, Pusat Perubatan Universiti Malaya. We were also honored to have another Board Of Director of UMSC, YBhg. Professor Dato' Dr. Yang Faridah Abdul Aziz join in welcoming the delegates. The visit provided a valuable platform to discuss the strategic development of UMSC and to share our experiences in organization and management, particularly the transformational changes we've implemented to enhance efficiency and patient care. It was an incredible opportunity to exchange ideas and collaborate on shaping the future of healthcare management, reinforcing our commitment to advancing as Malaysia’s Premier Quaternary Hospital. #UMSC #QuaternaryCare

We are proud to announce that our Chief Executive Officer, Puan Norzaiton Senusi, will be one of the esteemed speakers of Hospital Management Asia 2024 at Bali, Indonesia. As a leader in healthcare management, Puan Norzaiton brings a wealth of knowledge and experience to the event. Her insights and expertise are sure to inspire and inform attendees on the latest trends and best practices in hospital management particularly in patients experience. Don't miss this opportunity to hear from her and other industry leaders. Learn more about her background and the impactful transformation she does by visiting the official HMA 2024 speakers page: https://lnkd.in/g2YMTtvH #HMA2024 #Quaternarycare #UMSC

Calling all Malaysian Doctors! Join our Virtual CME Webinar for General Practitioners on Tuesday, 30th July 2024 (1.00 PM - 2.05 PM). Don't miss out on our upcoming CME Webinar which will be focusing on Collaborative Orthopaedic & Rheumatologic Approaches to Hip and Knee Health. Explore the latest advancements, approach and strategies. Register now to secure your spot for this expert session! The talk will be hosted on the Docquity platform. Download the Docquity App via Google Play or Apple Store, or register directly using this link: https://lnkd.in/g252VHZu *Terms & conditions apply. #UMSC #CMEWebinar #ExpertSession